May 8, 2023
100k Reasons To Celebrate
We've now had over 100k customers review us on Trustpilot!
We're happy to celebrate that over 100k of our customers have reviewed us on Trustpilot. We are extremely grateful to each and every person who took the time to review our service.
And for our 4.6/5 ☆ rating, we'd like to thank each of our team members and all of our partners, all of who work tirelessly to provide the best car rental experience possible to our customers.
When we started collecting reviews via Trustpilot in 2015, we never imagined that we'd be at this point eight years later. We also had no idea that we'd hit this mark so soon after the previous one we wrote about.
Without the feedback of our customers, both good and bad, we'd struggle to make the car rental process even simpler, quicker, and clearer — so we hope you keep leaving reviews letting us know what we're doing right and what we can improve.
And for our 4.6/5 ☆ rating, we'd like to thank each of our team members and all of our partners, all of who work tirelessly to provide the best car rental experience possible to our customers.
When we started collecting reviews via Trustpilot in 2015, we never imagined that we'd be at this point eight years later. We also had no idea that we'd hit this mark so soon after the previous one we wrote about.
Without the feedback of our customers, both good and bad, we'd struggle to make the car rental process even simpler, quicker, and clearer — so we hope you keep leaving reviews letting us know what we're doing right and what we can improve.
Some of the reviews we love the most
Of course, we'd be amiss if we didn't highlight some of the reviews that we treasure the most.
These include reviews about our Customer Support (especially those that mention any of our team members by name) who work extremely hard to provide our customers with top-notch service, reviews that make note of how easy it is to book through us, and reviews that are satisfied with our Full Coverage, both the product itself and how easy it is to deal with our team when seeking compensation.
These include reviews about our Customer Support (especially those that mention any of our team members by name) who work extremely hard to provide our customers with top-notch service, reviews that make note of how easy it is to book through us, and reviews that are satisfied with our Full Coverage, both the product itself and how easy it is to deal with our team when seeking compensation.
- Diana VisserMarch 23, 20235 stars! Super.
We had rented a car through Discover Cars at Click and Rent with Full Coverage. Another party caused parking damage to the rear of the car. By sending the necessary references, the damage was paid back within a week. Great class! I will definitely book with Discovercars next time. - Michela RestaApril 26, 2023Helpful and supportive staff
Joel, a Customer Service Associate, helped my elderly mother over the phone as she was finding the Internet page hard to use and he supported her with kindness, understanding and helped her to rent a car. Discover Cars is an amazing company with truly lovely staff!Highly recommend - Jackson RileyMarch 21, 2023Helpful, knowledgeable, and speedy customer service
Booking with DiscoverCars was very easy. I made an error on my part by selecting the wrong drop-off location, but Luis in customer service fixed it within 1 day. I would absolutely recommend using DiscoverCars to rent your next vehicle.
- Helen RobertsMarch 31, 2023Excellent Customer Service
I haven't actually picked my car up yet, but my flight has been delayed by 24 hours and the customer service support I have received from Harry and Seif has been excellent. They have changed my booking without any problems or stress. Very happy with Discover Cars. - Doug MorrowApril 1, 2023Great price and customer service
Very easy to make a booking and was by far the most affordable option I could find. When I needed to change the return date Eve and Sarah were incredibly helpful, going out of their way to make sure I still kept the same price! - ElliotApril 7, 2023Easy car rental experience from end to end
Easy car rental experience from end to end. Appreciated seeing car rental reviews from other travelers to be able to choose the right local car rental agency on Mauritius.
- RichardApril 3, 2023Great overall customer experience
Lowest prices I've found for rental cars. Easy rental experience, and excellent customer support. I contacted the support line for help changing a reservation. Ziad responded immediately and took care of everything I needed. - SerinaMarch 30, 2023Excellent experience
Already rented cars from discovery cars multiple times, every time was really smooth and easy. They always have very competitive prices!! The first time I had to modify the booking for emergency reasons. Eric and Paul are very helpful and clear to mention all the details. You're a legend!!! Appreciate your help!!! - Francis GradyMarch 28, 2023I wasn't expecting such a hassle free…
I wasn't expecting such a hassle free experience. All credit to Julia who understood my issue and dealt with it immediately and to my satisfaction. I would definitely use and recommend Discover Cars again.
- Alice KuerschMarch 27, 2023Super easy and smooth process
Super easy and smooth process. Was expecting something to go wrong because the price was so good but it all went magnificently and the car was perfect. Thanks to Daniel for making my experience a 10/10. - Lauren VMarch 26, 2023We had a great experience
We had a great experience with Discover Cars in New Zealand. There were no issues or hidden fees when picking up or dropping off the car, and the car was exactly what we were looking for. The price was also a lot cheaper than booking directly with Hertz! We would definitely use this service again. - AndrewMarch 15, 2023Customer service reaction time.
Easy process to book. Cost effective with cancellation options. Customer service person (Kevin J.) came back very quickly and sorted out a small 'self made" issue. This far exceeded my expectation and typical reaction time from other car booking services.
What is Trustpilot?
Trustpilot is the leading website for honest reviews of businesses on the web. It hosts reviews from real customers and does everything it can to make sure those reviews are real, fair, and honest. Millions of people across the world rely on the reviews left on Trustpilot when making the decision to purchase a company's services or products.
A key element of the system Trustpilot has built is its ability to determine if reviews are genuine. Many reviews left on other platforms may not be genuine reviews from customers that have used the service or purchased the product.
A key element of the system Trustpilot has built is its ability to determine if reviews are genuine. Many reviews left on other platforms may not be genuine reviews from customers that have used the service or purchased the product.
Daniel Cole
Content Strategist
A world-traveler, Daniel has been creating content for DiscoverCars.com since 2019. Before that, he had traveled through some 50 countries, highlights of which include traveling by rental car across the United States, experiencing the danger of the sun in Brazil, and freezing in Lapland in the middle of winter.
Though his degrees are in Economics and Finance, his passion is creating travel content. Even when staying put, writing travel-related pieces let him experience the thrill of travel.
Though his degrees are in Economics and Finance, his passion is creating travel content. Even when staying put, writing travel-related pieces let him experience the thrill of travel.