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Ace Rent a car at Bristol Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Pick up and drop off at the airport and low mileage cars
Cons: Original car had a mechanical problem which cost us half a day and many phone calls to arrange a replacement and then to finalise some consideration for the inconvenience
Pros: nothing
Cons: customer placed in between a conflict between Ace rent and Green Motion car rental...no advanced warning of issue resulting in almost double car rental.
Pros: One staff member was sympathetic to my not feeling comfortable in a big car on strange roads
Cons: I didn't like being offered a very big car when I had specifically paid for a small one. I also resented paying an extra £10 for the Automatic when that wasn't my original request online
Pros: Very friendly and efficient staff . Smooth service
Cons: The car was french ;) you can’t have it all I suppose
Pros: Very friendly and helpful agent
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 74 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, return flight ticket, International Driving Permit (IDP).
In order to pick up the car, domestic renters must present the following documents: passport, valid driver license, credit or debit card on a main driver's name, Passport or ID card, proof of home address (e.g. Utility bill).
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Only cards issued in the main driver's name are accepted.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Cash, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
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