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Ace Rent a car at Rome Airport Fiumicino
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Nothing
Cons: They made me buy $360 extra in insurance although payment with Mastercard was supposed to cover it. They told me I had to have an international driver's license or would have to go elsewhere to rent a car. As I had only my regular US license which was supposed to be ok (and has in past European rentals), I had to buy the insurance. It was clearly a scam. Also, the car was filthy with globs of bird shit on one side. There was no cleaner in the windshield washer, so had to do that ourselves.
Cons: bald tires, very poor (non existent) communication on refund of tires purchased by me
Pros: They change our car because did not have air condition no
Cons: Very hard to find
Pros: agent did his best to accomodate
Cons: paying extra