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Ace Rent a car at Gran Canaria Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: friendly, helpful, good price, good car
Cons: initial information about where to collect the car was very confusing; screenwash was nearly empty
Pros: The instructions to pick up the car were completely wrong.
Pros: Nothing never there when we wanted them and did not want to sign the car off till they took it back to the office. Saying we were fully insured. That’s not the point I do not want to claim if they dent the car going back tothepffice
Cons: Everything very unprofessional
Pros: They downgraded me from my car class claiming they upgraded me. Will never rent from them again. The only positives were the agent was nice, the car was clean. The car was delivered with less than 1/2 tank, so I returned it with something more than when I picked it up. The car was a hybrid, with 0% electricity. Average consumption 0.84 liters per 10 km. TOO MUCH
Cons: Gave me a Citröen C5 when I should have had a premium class (E class or similar) They claim I was upgraded for free from the BMW X1. A ridiculously small, cheap car compared to the class I chose! I will never use ACE, Omega or Dicover car again! The car was supposed to be delivered by ACE, but was delivered by Omega! Was offered €30 which MUST be used at Dicover car!
Cons: We first got the wrong car, but then it was corrected and ok.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit or debit card on a main driver's name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Prices for extras are shown on the booking page.
Additional drivers are allowed free of charge.
Pick-up & Drop-off
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