Juan Santamaria International Airport (San José Airport) (SJO), San Jose, Costa Rica
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Ace Rent a car at San Jose Airport

Juan Santamaria Intl Airport, 500 M Este Del Casino Fiesta, Rio Segundo, Alajuela
00506 21 016 579
Pick-up instructions
Once you arrive at the terminal and go through customs, please proceed to the exit, and look for representative with a ACE Rent a Car sign. If you cannot find a representative please call 00506 2101 6579 or text us (whatsapp) 00506 7177 4805 to coordinate the shuttle service.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
06:00-22:00
Tue:
06:00-22:00
Wed:
06:00-22:00
Thu:
06:00-22:00
Fri:
06:00-22:00
Sat:
06:00-22:00
Sun:
06:00-22:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Belgium
Nissan Kicks
2/23/24

Pros: quick return of the Refundable Security Deposit +/- 10 days and quality of the car rented

Cons: The man in charge in Ace office told me I couldn't take the car if I didn't take the insurance "third party damage" showing me what it is not covered by the full coverage... I had to pay 692$ more !!! and 2500$ for Refundable Security Deposit instead of 1000$ as mentioned in the contract !!! So I am not happy at all. So who is guilty in that matter ? Thank you
United Kingdom
Toyota Rush
1/31/24

Pros: They were excellent.

Cons: Hidden cost suprise!
United States of America (USA)
Nissan Kicks
1/8/24

Pros: Fast drop off

Cons: The surprise of the required insurance would not let me leave the location without purchasing expensive insurance. Would not let me use the phone to call my bank or DiscoverCar -- would not recommend.
Poland
Toyota Corolla Sedan
1/6/24

Pros: Guys were OK
Switzerland
Toyota RAV4
12/13/23

Cons: They gave me a very old car with a broken tire that pushed me 3 days later to change it to avoid an accident
Israel
Hyundai Tucson
10/15/23

Pros: Everything they were professional.
United Kingdom
Kia Soul
9/3/23

Pros: Efficient pickup and drop off

Cons: Insufficient brake fluid, dangerous to drive
United Kingdom
Suzuki Jimny
4/12/22

Pros: It was relatively quick. The car was a full 4x4.

Cons: There was not clear directions on how to get to the collection address. We would not have found the shuttle pick up point without asking other companies where it was. The expected arrival time had not come through and our reservation had been cancelled, it was just luck another car was available. The car was not very clean and the tank was not full.
Turks and Caicos Islands
Daihatsu Bego
4/10/21

Pros: Nothing special

Cons: They were extremely slow for providing the car and wouldn´t stop to try to sell us an extra insurance.
France
Suzuki Jimny
1/24/21

Pros: The shuttle from the airport to the desk of rent

Cons: Nothing
Germany
Toyota Yaris
3/15/20

Pros: Professional friendly and fast
United Kingdom
Toyota Fortuner
2/26/20

Pros: Excellent quick service
Canada
Toyota Corolla
2/13/20

Pros: Service was so bad. Employee were so rude to us just interested to sell me a new accident insurance on the top on my already paid insurance.

Cons: I will never book Ace Rent a car anymore.All the reviews for ACE are so bad and the company is not interested to improve the costumer complains.
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Most popular car rental deals

Juan Santamaria International Airport (San José Airport)
Economy
Kia Rio or similar
Kia Rio
  • 5
  • 1
  • 5
  • A/C
  • Man.
Ace Rent a car
$161.03 per day
Juan Santamaria International Airport (San José Airport)
Economy
Kia Rio or similar
Kia Rio
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Ace Rent a car
$161.03 per day
Juan Santamaria International Airport (San José Airport)
Compact
Nissan Versa or similar
Nissan Versa
  • 4
  • 1
  • 4
  • A/C
  • Auto.
Ace Rent a car
$161.03 per day
Juan Santamaria International Airport (San José Airport)
Economy
Kia Rio or similar
Kia Rio
  • 5
  • 1
  • 5
  • A/C
  • Man.
Ace Rent a car
$169.42 per day
Juan Santamaria International Airport (San José Airport)
Economy
Kia Rio or similar
Kia Rio
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Ace Rent a car
$169.42 per day
Juan Santamaria International Airport (San José Airport)
Compact
Nissan Versa or similar
Nissan Versa
  • 4
  • 1
  • 4
  • A/C
  • Auto.
Ace Rent a car
$169.42 per day
Juan Santamaria International Airport (San José Airport)
Economy SUV
Suzuki Jimny or similar
Suzuki Jimny
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Ace Rent a car
$210.91 per day
Juan Santamaria International Airport (San José Airport)
Economy SUV
Suzuki Jimny or similar
Suzuki Jimny
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Ace Rent a car
$221.93 per day
The above prices are only approximate and were last updated at 4:42 PM on 3/29/25. Prices may vary based on the booking dates, length of rental, and car class.

Juan Santamaria International Airport (San José Airport) (SJO), San Jose, Costa Rica

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 2310.00), Theft Protection, Supplemental Liability Insurance (SLI), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 23 years.
A Young driver fee is not applied.

There is no maximum age.
A senior driver fee applies to drivers over the age of 66.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.

Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Insurance
The renter can use his/her own insurance, but if this insurance is declined or the renter doesn't bring his/her own insurance, the following insurance type(s):Supplemental Liability Insurance (SLI), Collision Damage Waiver (CDW), Theft protection (TP) will be available at the rental desk for an additional charge.
Acceptable proof of insurance must include insurance declaration page, proof of insurance that covers the rental vehicle for damage and liability, insurance card on the main driver's name.
To use insurance through your credit card to cover the vehicle, you must pay with and present that same card.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Optional extras and services

Prices for extras are shown on the booking page.


Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 240 minutes.
If the customer is late for a return for more than 240 minutes, extra day charges will apply, in addition to any other rental charges.

Pick-up & Drop-off
Mon:  
06:00 - 22:00
Tue:  
06:00 - 22:00
Wed:  
06:00 - 22:00
Thu:  
06:00 - 22:00
Fri:  
06:00 - 22:00
Sat:  
06:00 - 22:00
Sun:  
06:00 - 22:00

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Alamo
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Tue:
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EC Rent a Car
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Tue:
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SIXT
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Tue:
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Tue:
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Tue:
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Payless Car Rental
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Tue:
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Hertz
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Tue:
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Jumbo Car
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Tue:
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Sat:
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NextCar
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Tue:
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Sat:
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FOX
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Priceless
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Tue:
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Wed:
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Thu:
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Routes Car Rental
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Tue:
06:30-19:30
Wed:
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Thu:
06:30-19:30
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Budget
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Below average 6.7 / 24 reviews
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Working hours
Mon:
06:00-23:00
Tue:
06:00-23:00
Wed:
06:00-23:00
Thu:
06:00-23:00
Fri:
06:00-23:00
Sat:
06:00-23:00
Sun:
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U-Save
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Below average 6.6 / 23 reviews
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U-Save Car Rental, 500 meters East Casino Fiesta, Rio Segundo, Alajuela Province, Alajuela
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Working hours
Mon:
07:30-18:00
Tue:
07:30-18:00
Wed:
07:30-18:00
Thu:
07:30-18:00
Fri:
07:30-18:00
Sat:
07:30-18:00
Sun:
07:30-18:00
Europcar
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Below average 6.5 / 28 reviews
+50640023857
Carretera Aeropuerto Internacional
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Working hours
Mon:
06:00-23:00
Tue:
06:00-23:00
Wed:
06:00-23:00
Thu:
06:00-23:00
Fri:
06:00-23:00
Sat:
06:00-23:00
Sun:
06:00-23:00
Carwiz
Carwiz
Below average 6.3 / 8 reviews
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Juan Santamaría International Airport, Alajuela Province, Río Segundo, Costa Rica (50 North From Main Entrance)
$52 - $167
Working hours
Mon:
07:00-21:00
Tue:
07:00-21:00
Wed:
07:00-21:00
Thu:
07:00-21:00
Fri:
07:00-21:00
Sat:
07:00-19:00
Sun:
07:00-19:00
Avis
Avis
Poor 5.8 / 306 reviews
+50622932222
Juan Santamaría International Airport Baggage reclaim area Alajuela Alajuela CR 20101, Alajuela Province, Costa Rica
$58 - $186
Working hours
Mon:
05:00-22:30
Tue:
05:00-22:30
Wed:
05:00-22:30
Thu:
05:00-22:30
Fri:
05:00-22:30
Sat:
05:00-22:30
Sun:
05:00-22:30
Keddy
Keddy
Poor 5 / 17 reviews
+50624409990
Alajuela Province, Alajuela, Costa Rica
$47 - $243
Working hours
Mon:
06:00-23:00
Tue:
06:00-23:00
Wed:
06:00-23:00
Thu:
06:00-23:00
Fri:
06:00-23:00
Sat:
06:00-23:00
Sun:
06:00-23:00
  1. Car Rental
  2. Costa Rica
  3. San Jose
  4. Juan Santamaria International Airport (San José Airport)
  5. Ace Rent a car
 
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