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Ace Rent a car at San Jose Airport
Juan Santamaria Intl Airport,
500 M Este Del Casino Fiesta, Rio Segundo, Alajuela
00506 21 016 579
Pick-up instructions
"Once you arrive at the terminal and go through customs, please proceed to the exit, and look for our representative with a ACE Rent a Car sign.
If you cannot find a representative you may call us at our rental station number 00506 2101 6579 or text us (whatsapp) +506 7177 4805 to coordinate the shuttle service."
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
Sun:06:00-22:00
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
JV
Belgium
Nissan Kicks
2/23/24
Pros: quick return of the Refundable Security Deposit +/- 10 days and quality of the car rented
Cons: The man in charge in Ace office told me I couldn't take the car if I didn't take the insurance "third party damage" showing me what it is not covered by the full coverage... I had to pay 692$ more !!! and 2500$ for Refundable Security Deposit instead of 1000$ as mentioned in the contract !!! So I am not happy at all. So who is guilty in that matter ? Thank you
NT
United Kingdom
Toyota Rush
1/31/24
Pros: They were excellent.
Cons: Hidden cost suprise!
DS
United States of America (USA)
Nissan Kicks
1/8/24
Pros: Fast drop off
Cons: The surprise of the required insurance would not let me leave the location without purchasing expensive insurance. Would not let me use the phone to call my bank or DiscoverCar -- would not recommend.
KR
Poland
Toyota Corolla Sedan
1/6/24
Pros: Guys were OK
AB
Switzerland
Toyota RAV4
12/13/23
Cons: They gave me a very old car with a broken tire that pushed me 3 days later to change it to avoid an accident
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 905.00 - € 4520.00), Theft Protection, Supplemental Liability Insurance (SLI), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 21 years.
A Young driver fee is not applied.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must have been issued by authorized authorities at least 3 month(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit or debit card on a main driver's name, Passport or ID card, booking voucher.
A Young driver fee is not applied.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must have been issued by authorized authorities at least 3 month(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit or debit card on a main driver's name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Optional extras and services
Prices for extras are shown on the booking page.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
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