Houston William P. Hobby Airport (HOU), Houston, USA - Texas
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Driver's country of residence is United States of America (USA) and age is 30-65
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Ace Rent a car at Houston William P. Hobby Airport

7783 Airport Blvd, Houston, TX 77061, USA
001 7 137 662 612
Pick-up instructions
After picking up your luggage from baggage claim, Please look for the sign "Ground Transportation"/"Passenger Pick Up" you will then head towards that exit. Once you have exited look for "Rental Car Shuttle" Please proceed to Curb Zone 1. Please, call and reach out and Shuttle pick you up from that exact location (713) 766-2612.; Call 713-766-2612 for shuttle.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
08:30-17:30
Tue:
08:30-17:30
Wed:
08:30-17:30
Thu:
08:30-17:30
Fri:
08:30-17:30
Sat:
09:00-13:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Kia Rio
2/24/22

Pros: Nice people that were very helpful during pick up.

Cons: The agency has very specific hours, make sure to look at this prior to booking. Had to wait for the airport shuttle (to the off site location) when we landed due to the agency not being open yet. The car was not in good shape at all. It also looked like the interior had not been cleaned in quite a while. The airbag service light was on the entire trip (from pick up) and the representatives didn't see any issue still allowing the car to be rented -- major safety issue.

United States of America (USA)
Hyundai Sonata
12/21/21

Cons: Outside of car dirty. Windows filthy, had to stop and buy window cleaner and paper towels. Inside of car stunk like smoke, and possibly other kinds of smoke. Bought deodorizer but it didn't really help. Car also had 110,000 miles on it.

United States of America (USA)
Kia Rio
10/12/21

Pros: The staff were all absolutely awesome!!

Cons: Nothing about the service from the staff was negative. Only the car condition.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage (except for local residents), Collision Damage Waiver (deductible: ~€ 2405.00), Airport surcharge, Free modifications, State Tax.
Rate excludes
An E-Toll is offered in order to avoid violation fees.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Driver licenses will be accepted if issued in the following country(ies): Canada, USA.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, proof of home address (e.g. Utility bill), proof of liability insurance.
Insurance
If opting to self-insure, the renter must have a full coverage policy that includes the deductible, physical damage, and liability.

Renter must provide a proof of own insurance.

In case the customer does not have one of the insurances, mentioned above, the customer will need to purchase insurance at the counter.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.

Maestro, Cash, Cheques, Diners, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Crossing country borders is allowed to the following State: USA - Louisiana.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Information on the exact fee amount is available by request.
Optional extras and services

Prices for extras are shown on the booking page.


Additional charges will be applied.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.

Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.

Pick-up & Drop-off
Mon:  
08:30 - 17:30
Tue:  
08:30 - 17:30
Wed:  
08:30 - 17:30
Thu:  
08:30 - 17:30
Fri:  
08:30 - 17:30
Sat:  
09:00 - 13:00
Sun:  
closed

Top Suppliers at Houston William P. Hobby Airport

SIXT
SIXT
Very good 8 / 2 reviews
+18887498227
7901 Airport Blvd, 77061-4105, Houston
$79 - $100
Working hours
Mon:
00:00-00:3007:00-23:59
Tue:
00:00-00:3007:00-23:59
Wed:
00:00-00:3007:00-23:59
Thu:
00:00-00:3007:00-23:59
Fri:
00:00-00:3007:00-23:59
Sat:
00:00-00:3007:00-23:59
Sun:
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Alamo
Alamo
Average 7.9 / 1 review
+18335111746
Houston Hobby Arpt, 7600 Airport Blvd - 77061
$55 - $153
Working hours
Mon:
05:00-23:59
Tue:
05:00-23:59
Wed:
05:00-23:59
Thu:
05:00-23:59
Fri:
05:00-23:59
Sat:
05:00-23:59
Sun:
05:00-23:59
Enterprise
Average 7.9
+18335111748
8601 Panair St, Houston, TX 77061
$57 - $171
Working hours
Mon:
07:00-23:59
Tue:
07:00-23:59
Wed:
07:00-23:59
Thu:
07:00-23:59
Fri:
07:00-23:59
Sat:
07:00-23:59
Sun:
07:00-23:59
National
Average 7.7 / 1 review
+18335111747
7600 Airport Blvd,Houston, TX 77061
$58 - $184
Working hours
Mon:
05:00-23:59
Tue:
05:00-23:59
Wed:
05:00-23:59
Thu:
05:00-23:59
Fri:
05:00-23:59
Sat:
05:00-23:59
Sun:
05:00-23:59
Budget
Budget
Average 7.7
+17136439395
7714 Airport Boulevard Houston TX-77061
$60 - $130
Working hours
Mon:
06:00-02:00
Tue:
06:00-02:00
Wed:
06:00-02:00
Thu:
06:00-02:00
Fri:
06:00-02:00
Sat:
06:00-02:00
Sun:
06:00-02:00
Hertz
Hertz
Average 7.7
+17139485300
8100 Monroe Road
Working hours
Mon:
00:00-00:3007:00-23:59
Tue:
00:00-00:3007:00-23:59
Wed:
00:00-00:3007:00-23:59
Thu:
00:00-00:3007:00-23:59
Fri:
00:00-00:3007:00-23:59
Sat:
00:00-00:3007:00-23:59
Sun:
00:00-00:3007:00-23:59
Avis
Avis
Average 7.6
+17136419300
Avis, 7714 Airport Boulevard
$59 - $79
Working hours
Mon:
06:00-02:00
Tue:
06:00-02:00
Wed:
06:00-02:00
Thu:
06:00-02:00
Fri:
06:00-02:00
Sat:
06:00-02:00
Sun:
06:00-02:00
Payless
Payless
Average 7.6
7136340995
7714 Airport Blvd
Working hours
Mon:
00:00-02:0006:00-23:59
Tue:
00:00-02:0006:00-23:59
Wed:
00:00-02:0006:00-23:59
Thu:
00:00-02:0006:00-23:59
Fri:
00:00-02:0006:00-23:59
Sat:
00:00-02:0006:00-23:59
Sun:
00:00-02:0006:00-23:59
FOX
FOX
Average 7 / 2 reviews
+13465012709
7783 Airport Blvd, Houston, TX 77061
Working hours
Mon:
06:00-22:30
Tue:
06:00-22:30
Wed:
06:00-22:30
Thu:
06:00-22:30
Fri:
06:00-22:30
Sat:
06:00-22:30
Sun:
06:00-22:30
Dollar
Dollar
Below average 6.9 / 9 reviews
+17139479125
8620 PANAIR RD
$61 - $113
Working hours
Mon:
08:00-17:00
Tue:
08:00-17:00
Wed:
08:00-17:00
Thu:
08:00-17:00
Fri:
08:00-17:00
Sat:
08:00-17:00
Sun:
08:00-17:00
Thrifty
Thrifty
Below average 6.9 / 8 reviews
+17139479125
8620 Panair St, Houston, TX 77061, USA
$60 - $118
Working hours
Mon:
08:00-17:00
Tue:
08:00-17:00
Wed:
08:00-17:00
Thu:
08:00-17:00
Fri:
08:00-17:00
Sat:
08:00-17:00
Sun:
08:00-17:00
Easirent
Easirent
Poor 5.7 / 29 reviews
+18328503301
7803 Hansen Road, TX 77061
$48 - $98
Working hours
Mon:
07:00-22:00
Tue:
07:00-22:00
Wed:
07:00-22:00
Thu:
07:00-22:00
Fri:
07:00-22:00
Sat:
07:00-22:00
Sun:
07:00-22:00
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