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Ace Rent a car at Albuquerque Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: They don’t make it clear that you need collision insurance and don’t allow credit card coverage.
Pros: The drop off and pick up were easy. The car was the type requested
Cons: The car was very dirty i had to get it washed in the morning to even be able to use the back up camera. I had requested a vehicle with hand controls. They were not installed a kit was supplied and was told I could either install myself or come back the next day and they would install it.
Pros: Nothing special.
Cons: There was not agent at the car area….we would have been able to ask about CarPlay.
Pros: Well, they came through after first telling me that my rez was no good because I was late picking it up - even tho’ I had called them earlier to say my flights had been delayed
Cons: They didn’t hold my tez even Fter I had called. And I eventually got a sedan, not the SUV I had reserved and prepsid.
Pros: worked fine
Cons: difficulty in getting insurance with Ace waived,but I got that accomplished
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Canada, USA.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, proof of liability insurance. In order to pick up the car, domestic renters must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, proof of home address (e.g. Utility bill), proof of liability insurance.
Renter must provide a proof of own insurance.
In case the customer does not have one of the insurances, mentioned above, the customer will need to purchase insurance at the counter.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following States: USA - Arizona, USA - Colorado, USA - Oklahoma, USA - Texas, USA - Utah.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Additional charges will be applied.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Spouses will not be charged the additional driver surcharge.
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