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Ace Rent a car at Charles M. Schulz–Sonoma County Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Super easy and convenient, reps were great.
Cons: Reps were great, had momentary wifi problem, very easy, all good.
Pros: nothing
Cons: they are not dependable. we will not try renting through them again.
Cons: Gave me a car from an entirely different status level (I paid for "Elite SUV", they gave me a "Midsize SUV" unapologetically. No inspection, no instructions, no coverage offered - despite my questions. Wipers didn't work. Charger didn't work. Locks didn't work properly, and I ended up getting my things stolen. Horrible service, no accountability.
Pros: Friendly employee - very quick rental process.
Pros: The representatives were all so nice. Easy to understand the contract.
Cons: NA
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): USA.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, proof of home address (e.g. Utility bill), proof of liability insurance.
This insurance must be valid in the following country(ies): USA.
USA - California residents must use their own Third Party Liability and Collision Damage Waiver insurance policies.
In case the customer does not have one of the insurances, mentioned above, the customer will need to purchase insurance at the counter.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Only cards issued in the main driver's name are accepted.
It is possible to pay and leave the deposit only with the following payment methods: Eurocard, Discover, MasterCard credit card, VISA credit card, American Express credit card.
Only foreign renters are allowed to use the following payment method(s): Debit cards.
Maestro, Cash, Cheques, Diners, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Additional charges will be applied.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Pick-up & Drop-off
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