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AddCar at Izmir Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Very unprofessional . When I called to say I am stuck with the car several times in one day it took them almost 30 min to come out . Also the person they send out the first four times could not speak English . The last call they send some one that could speak English and tried to sort the issues out
Pros: The drop off was easy and quick.
Cons: First, the car was very standard, i felt like i went back to 2002; even bluetooth was not an option: car showing danger sign, customer service very slow and mechanics do not speak English. The horrible part is that they kept taking money from my visa card 2 times on the same day, 1 time after 7 days and 1 more time after 9 days! (small amounts in row i do not know why) until i blocked my card! This is so disappointing
Pros: Very quick service
Pros: Nothing
Cons: It was difficult to find the desk at the airport. The staff took ages to sort out the paperwork and then couldn't find a Satnav, when they did it didnt work properly but i still had to pay. I had go and locate the car on my own and the representative didn't understand English. It took over an hour to sort the car. When I returned it we had the same issues. They didn't return my deposit as there was a scratch and I had paid for additional insurance. Overall a stress for experience for me
Cons: Procedures and distrust. Who the fuck are you that you don't trust the citizens of the country you are doing business in. You are the guest here.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
Local renters must pass a Findex credit check to pick up the car.
Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, Country entry stamp that is not older than 6 months.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Cash, Cheques is/are not accepted.
If the customer wishes to use Debit cards, he/she will be required to purchase Super Collision Damage Waiver (SCDW).
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Snow chains are allowed in icy/snowy conditions.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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