AddCar at Krakow Airport

Pros: No email confirmation email was sent and no car was provided. Worse experience ever.

Cons: No email confirmation email was sent and no car was provided. Worse experience ever.

Pros: No email confirmation email was sent and no car was provided. Worse experience ever.

Cons: No email confirmation email was sent and no car was provided. Worse experience ever.

Pros: הרכב היה במצב טוב ונקי.

Cons: הנציג לא ניסה לעזור עם סוג הרכב ולהחליף למה שהייתי צריך.

Pros: Friendliness of staff at the desk

Cons: They did not have the car I have requested, they gave us car in different range, the car had engine sign on constantly on the dashboard which was worrying and tyre pressure indicator was on. Nothing happened during our rental time but still, this is something that should not be the case. Also the car was scratched all over, really bad state to be renting to people

Pros: Great value.

Cons: It seemed to take longer than conventional to rent the car, but was still worth the savings.

Pros: My booking was cancelled due to my flight arriving late. I am still waiting for my refund

Cons: OTP to LOG ON TO YOUR ONLINE BANKING. Please call us if this wasn't you. NEVER share this code, not even with Santander staff JH8T7LJF

Pros: Good service

Cons: The car not the same group car i was rent

Pros: Nothing, extra charges which were extortionate compared to Europcar, to cross the border to Czech, €150 where Europcar does not charge this if extra insurance is taken. The cross border charge was more than the rental. Disgusting and no offer of any discount.

Cons: Over charging, under delivering the correct car. One of the worst car rentals I’ve ever experienced in whole of Europe.

Pros: The car had an empty tank when I picked it up. At first I thought the gas gauge was broken but then I went to the gas station and filled it up and the gauge worked. I returned the car with a full tank. When I booked the car I picked the is company because it offered winter tires thus the rental was more expensive than other companies. The car did not have winter tires. It was a huge problem and added an excruciating amount of stress and danger to driving in the mountains.

Pros: Заказали шкоду октавия получили таету корола я думаю это само объясняет всё. Японцы против немцев ичехов не в конкуренции

Pros: Super nice and friendly staff! Always have been! Easy to talk to and clear any doubts you have.

Cons: The car.. honestly it was super abused by the previous rentar… for sure..

Pros: Good car, good service, good price

Cons: Spent a lot of time trying to search the agency

Pros: Helpful and efficient.

Cons: See above, but not the fault of addcar

Pros: Our flight was delayed and we arrived at 22:00, I got sms from addcar that thier desk is located 100m out the airport, I spent two hours trying to find them when my wife waiting with a sleeping baby at the airport, at the end we took a taxi, The next day, I used the reception phone to call them, it turned out that they changed thier location and thier office is inside the airport, The guy told me that he didn't have the car that I ordered and he don't have any car to give me although I order

Cons: For 7 days, I spent my all morning to try to find a solution for me problem, at the end I called him and I insisted to have a car even a dirty car, At 13:00 I took a taxi to the airport and took whatever they got just to continue my trip.

Pros: great service, convenient location, fabulous price

Cons: van't think about anything

Pros: Nice people, we car

Cons: Requested a jeep for the 4 wheel drive in snowy Poland and got a large Skoda instead, was fine but not as effective off rosd

Pros: Car was clean

Cons: They lost my reservation and tucked 1h to pick me up from the airport. Agend informed me that the car has winter tires on, when first snow hit the ground car was not able to be driven since those were summer tires. During booking inf was provided that car will travel abroad but they charge me extra 170Euro for crossing the boarder. Car wasnt fully tank was 75% of the fuel in the tank!!!! This is joke company will never come back.

Pros: Very fast, helpful, puts you at ease and explains everything. After giving the car back offered a car ride to the terminal, just outside the right door. Didn'thave to worry about dragging all suitcases myself. I forgot my jacket at the car - the driver returned it to me almost immediately. I would definitely recommend it. Wholeheartedly!

Pros: Price

Cons: Not clear who supply car on the airport.

Cons: The engine of the car was very low, so going in the Mountains with it was not so easy

Pros: Not much

Cons: It took a 2,5 hrs to pick up the car because the agents were useless. It took shorter to fly from our country of departure to Poland. The cars (we tried two because the seat belt in the first one did not work) were filthy. And I noticed the same was the case for the people renting right before us.

Pros: on time as advertised

Pros: Extremely kind and helpfull staff.

Pros: Surprisingly good, no problems at all.

Cons: All OK

Pros: Friendly and helpful.

Pros: Overall, the person picking us up was kind and behaved professionally; he noted the problems we had had during the rental period at the end and hopefully, the company will reflect and try not to make the same mistakes again. We also received a bigger car than we initially asked for which made our driving more comfortable.

Cons: The car wasn't washed and was dirty both outside & inside. Moreover, the pick-up point of the car was not at the airport as suggested on the website but at the nearby parking which delayed unnecessarily our further journey. The 12V socket inside the car wasn't working and we couldn't charge both phones while driving - that was reported to the person picking up the car. Finally, there was no screen wash fluid in the car which we needed to supply ourselves. Something to reflect on and improve.

Pros: Clear communication, great staff who spoke perfect English.

Cons: Nothing

Pros: Cheapest I could find

Cons: It felt amateur

Pros: Tak

Cons: Inny samochód

Pros: Friendly service from representatives

Cons: N/a

Pros: Never again

Cons: Rude people, company should have offic on airport instead we have to drive on car par outside of airport lost 60 min in the middle of nowhere, never again

Pros: Nothing

Cons: There was no service. It was difficult to locate the representative by phone and there is no office or service desk.

Pros: You have problem with communicate with your people we can find them for 5 hours