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AddCar at Ponta Delgada Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: In the website discovery cars.com we have the information that the pickup point it’s at the terminal but we had to take a shuttle! The pickup point wasn’t clear, any information about the agency at all the airport and now one was capable to give us that information. The personal was very kind (drivers of the shuttle and at the administration personnel).
Cons: The car was better than I had expected 4x4 and comfortable. However it was far to be perfect!. Firstly, the car was far from clean. There was a persistent odor of VOMIT🤮 , which made the driving experience uncomfortable. Beyond the cleanliness issues, I also noticed significant visible damage on all four sides of the car, indicating wear and tear that was not properly addressed. In summary, while the vehicle itself was a good model, its state of cleanliness and maintenance was unsatisfactory.
Pros: The efficiency of your staff.
Cons: There was nothing to dislike.
Cons: Overall conditions of the car, tires with low pressure, horn not functional.
Cons: Were not there to pick up as stated in booking. Agent tried to charge me twice for additional driver stating I did not book it. Agent tried to charge me twice bc their machine died and she said it was not approved. I called up my cc online and showed it went thought. Said car was full of gas but before we even left the parking lot the gage went down. Bad - stay away I would write more but not enough typing space.
Pros: Pleasant staff, Quick process
Cons: Difference in email instructions and the way things actually occurred.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
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