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Advantage at Orlando Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Drop off was quick.
Cons: Agent was late to work so no one at counter for 15 min. She came in & was not happy that it was her 'Monday', she was late, we were already there, & she logged into wrong system so computer didn't immediately work. After asking if we'd been there (said no, 1st time because I thought she meant Florida but really she meant Advantage) she demanded I pay for additional insurance. I declined. She demanded I must choose between her 2 options. I declined again.
Pros: Price that fitted my budget
Cons: Attempts to force me to purchase products I already knew I didn’t want. Poor customer service at the counter from all of the agents present at that time. They all treated me with little consideration and respect
Pros: They do everything and have the car waiting for you.
Cons: The cars are checked for damage thoroughly enough before picking them up. I have often noticed damage that I could have been liable for that went undocumented by the person who checked it out to me. Also, not every car has a USB port inside the car which is inconvenient.
Cons: The agent that checked me in was rude and forced me to add things I didn’t need
Pros: No frills
Cons: No frills