AirCar at Casablanca Airport

Pros: One of them was polite

Cons: Impossible to reach office by phone, car was dirty, car battery was almost dead at pickup, it died several times along my trip in small villages, luckily there were people around to help me both times, I had to exchange for a new one at the Agadir airport, I cut my trip early because of sexual harassment and returned 2 weeks early and no refund possible because I paid online. I was told by an employee that all Kia Picantos have this problem— why are you still renting them out?

Pros: Car was not clean at all and one of the glasses was completely broken which is just unacceptable.

Cons: Nothing, will not recommend at all.

Pros: Great car great service

Cons: Nothing

Cons: I dropped the car unwashed, the representative reprimend me because of this. Nobody told me to wash the car before returning it and it was not written on the contract. I rent cars all over the world and nobody ever ask to return the car washed, I have no problem in wash the car but I was unaware of gaving to do it.

Pros: Fast and car was ready.

Cons: Had to gas right after pick up!!!! Rear tire was loosing air right at pick up. Car should be carefully inspected.

Pros: The car was scratche up very badly

Cons: The only way I could

Pros: Het ging heel snel en ook voor het eerste keer een auto die ik zelf heb gekozen gekregen de auto was goed als nieuw veel mee gereden geen problemen gehad dus super blij en het een aanrader

Pros: People, service and car condition

Cons: Old car become older and bad maintenance. I use to get wel maitenaied cars

Pros: It was ok, nothing bad but not great

Cons: Okay

Pros: Speed, accuracy & customer service.

Cons: From my experience nothing.

Cons: The inside of the car was not cleaned. Instructions of how to return car outside of business hours not clear.

Pros: They accept both credit and debit card.

Pros: Rude customer service agent. Lied about prices. Did not notify about change in price

Cons: Difficult to find the desk. Agency wasn't open as mentioned on the website. Lied about the price of car.

Pros: Fast service

Cons: The asked for 35000 MAD. It is refunded after the car is delivered!! It’s very big amount first time I face like that.

Pros: The car had not full tank - not easy to bring it back on the same exact length. We thought we had payed for full insurance coverage but they made us paying 50% more of the expected price. The car had lots of fingers and damages, the worse was realising, while driving out from the airport realising that the engine trouble light was on - driving back to the office, the agent told us that it was a Dacia fault and that going to a Dacia garage they would have reset the light but for them the car ->

Cons: -> would have driven fine as in fact the car did.

Pros: Friendly and kind

Cons: Waiting time picking up was very long but only 2 customers in front. Car was very basic but also had all tape residues all over the front of the car. Inside a lot of stains and dirty spots on the chairs.

Pros: Having a full tank of gas and having a clean car and clean windows I shouldn’t have to clean the front Window to see special at night.

Cons: Having a clean vehicle for the customer

Pros: The agents were grewY

Cons: The car was in bad condition

Pros: Fantastic customer service, a whatsapp contact with Issam very kind and always present. I'm very satisfied for my Aircar experience!

Pros: Proche de l aéroport. Disponible facilement

Cons: La voiture n était pas tout à fait propre, juste 1/8 d essence.

Pros: #Quick Pick Up #Friendly Staff, willing to help #Quick return #Dont mess around with your deposit #They only hold your deposit and dont physically take like other rental companies (next to them)

Pros: Staff are very professional and efficient.

Cons: The rental price is relatively high even in comparison to some European destinations.

Pros: I just don't know any other agency in Morocco

Cons: Received the car dirty not washed. Empty fuel tank. Multiple dents and scratches. The my pick up time was 8:30am while the employee arrived 30 minutes late. I returned the car 1 day earlier and they refused to give any refund for the day.

Pros: Super quick drop off. Very conveniently located in walking distance of the terminal.

Cons: Very, very basic vehicle.

Pros: Close to the airport

Cons: Car was VERY dirty on both the inside and the outside. When remarking this staff did nothing but making excuses. Car’s fuel tank was completely empty even though it should be full according to rental agreement.

Cons: asking to pay by cush to getting babe car set

Pros: the service is great by Rachid answered all my questions and whenever I called him .he answered awesome and excellent service

Cons: nothing so far .

Pros: nothing really, I did not find it to be very good service at all

Cons: very unresponsive

Pros: Professional job. Despite the delay of our airplane, the guy stayed until midnight wainting for us to pick up our rent. Thanks a lot :D

Cons: Nothing. Everthing was perfect !! Keep please this job. I highly recommand to rent with discover Cars. I had a great experience with them.

Pros: Aircar are great people they are very professional. Cars are good. This is the third time I use them. There older cars are good, thus time I've got a brand new car.

Cons: Nothing, so far so good

Pros: Professional, fast and hassle free.

Pros: The people were nice

Cons: The process to get the car was incredibly slow and the car was provided without any fuel. I had to stop before I even left the airport to put fuel in.

Pros: service and car

Cons: all was just i asked for

Pros: Everything is good : Service, staff, price and means of payment (Debit Card)

Cons: Nothing

Pros: Value of money, cleanliness of the car

Pros: This car (Dacia Duster) was new, I mean BRAND new. Was very good to drive and super economical. There are cheaper hire car places out there, but then again, they might not have breakpads that haven't been changed in five years.

Cons: Unless you pay for the top collision damage protection, it will cost you a bomb if something happens. Ratchets up the per day cost a fair bit.

Pros: Reliable, clear and fast

Cons: Nothing

Pros: easy and cheap, car in great condition.

Cons: Difficult to reach out to them. They should pick up the phone calls. the agent in Marrakesh city though was very nice.

Pros: The car is in condition , just no bluetooth

Cons: We supposed to pick up car 7:00am and the agent was so slow .. we got the car like 8:45 or 9am

Pros: It was all good and fast

Cons: The car was very dirty but then I thought no problem I return it also dirty

Pros: Pickup and drop off was good.

Cons: Got the car with no gas. But we return the car with half tank gas. It would be nice to get back money for additional gas we returned.

Pros: Nice and efficient rental agent

Cons: The difficulty to find the rental desk at the airport, no signal at all!

Pros: Very professional service at Casablanca airport. The agent was very clear on the process and procedure for my one way rental.

Cons: We returned at Fez City and were challenged to find where to return the cat. The address was not correct on Google maps. Fortunately we found a nearby store owner who called the agent who walked over to collect the car from us.

Pros: Nice new car

Cons: Car insurance paper was bit hidden and police could not find it, which took time at the road checkpoints

Cons: I wouldn’t rent with discover cars again as we got a car with that you couldn’t connect a phone without having a beeping noise and there was no other car in that class service and they wouldn’t upgrade us. Also the price when I booked was more expensive then when I rechecked the prices when I arrived.

Cons: Cleanliness, took time renting it out.

Pros: Bad and give me the car empty gasoline also the light for empty open

Cons: Iwell not choosing thes office in future

Pros: Very east pickup and the best thing is aircar accept debit card.

Cons: Nothing

Pros: Easy rental, all consistent with the booking. Almost brand new car.

Pros: The service was very nice and the worker did great job and when ever I call them they answer the phone

Cons: I like every thing

Pros: The staff

Cons: I wish the cost were less. For 21 days I wish there was some kind of offer

Cons: To drop the car I struggled since no one answers the phone

Pros: لم أستطيع استئجار السيارة بسبب مبلغ التأمين المطلوب

Cons: لم أستطيع استئجار السيارة بسبب مبلغ التأمين المطلوب

Pros: Nothing. Their service bloody sucks

Cons: we paid extra for a GPS and when we got there the actual car did not have a GPS. Instead the agent gave us a 10year old tomtom which did not work. He spent 20 minutes adding an address manually into it and gave up and then hooked it up to his computer to find us the route. I asked for another unit and he didn't have it.. What we paid for 650Dh in cash was useless. We got ripped off. Also the car had no petrol in it at all, we barely made it to the nearest gas station to fill up.This place sucks

Pros: Extremely helpful service

Cons: Waiting for the $2000 hold to be removed off my credit card.

Pros: The person working in the office. His name is Rachid

Cons: Nothing

Pros: Quality and state of the car.

Cons: No babyseat available (despite request) and unclear instructions to find their office.

Pros: Time flexibility

Pros: Car is nice and new

Cons: They took a huge deposit from me, which is even greater than the total rent price. Today It’s one week after I returned the car and I haven’t received my deposit back. They tell me it is processing.

Pros: Fast, helpful, and provided what we reserved.

Cons: It was a little challenging to locate them in the airport terminal, but we asked for help from airport staff and found them.

Pros: Very friendly staff, was given brand new car, very clean and in excellent condition.

Pros: I got my car quickly, and was on my way.

Cons: They didn't speak english,and car wasn't washed, other than that it was fine and free GPS.

Pros: Nothing

Cons: You said you are in the terminal 2 in casablanca airport