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AirCar at Agadir Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Customer service
Cons: I was a bit withdrawn with the dents and damage on the car but it drives good
Pros: Overall, a good experience with AirCar. Drop off was efficient and agent was pleasant, professional and effective, with a fast follow up via email confirming all was in order.
Cons: There were two issues that detracted from the experience being perfect: A. We booked the car for 22.00; we arrived at the desk at 21.50 and no agent was to be found. It was not clear how to contact the agent, either. Following help from an employee of another company, the agent showed up at 22.25. Once the process started, he was pleasant and effective. B. Car's mechanical condition was acceptable/reasonable, but could be better. Brakes and engine felt like they needed some service.
Pros: I liked the office in the airport;
Cons: The wait for the car; The insurance charges they wanted to levy compared to other companies;
Pros: Nothing
Cons: I collected the vehicle, as I drove off, the car was not in a good condition making loads of noises, the parking sensors wasn't working the speakers wasn’t working so we could not listen to any music or hear the navigation from my phone. I did try to contact the AirCar more than 10 times ask them to replace the vehicle, no one answered the phone.
Cons: At the return, no response when I called. Instead, a shirtless man at the parking claimed he worked for the company and asked me to give him the keys. When I asked for proof of his employment, he handed me a phone where another person insisted I give him the keys without providing any documentation/ receipt. When I insisted on verifying the return process, he became rude and accused me of causing new dents to the car. After inspection, confirmed that the dents weren't my fault. never again
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 70 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card.
Cash, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
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