Sydney Airport (SYD), Sydney, Australia
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Alamo at Sydney Airport

1626 Airport Dr, Mascot NSW 2020, Australia
0061 283 032 282
Pick-up instructions
Sydney Airport comprises multiple terminals with domestic and International operating in different sectors, not within walking distance. Please make sure you are aware of your arrival and departure location to collect and return the rental vehicle. INTERNATIONAL ARRIVALS Terminal 1 Customers arriving off international flights to Terminal 1 can make their way to our office in the arrivals hall after exiting the customs gates. Our staff will complete your paperwork and give you directions to your vehicle, which is located a short walk from the terminal building. DOMESTIC ARRIVALS Terminal 2 All customers at the Domestic Terminal will be serviced at Terminal 2. If you arrived via Terminal 2 please proceed towards the carousel arrivals area in Jetstar in Terminal 2 to find our counter on the ground floor. Terminal 3 If you arrived via Terminal 3, please exit the terminal and turn right, and walk for approximately 5 minutes following the signs to Terminal 2, where the counter is located inside. Once the paperwork is completed, our staff will direct you to our courtesy shuttle which will take you to your rental vehicle at our parking lot. The shuttle service to our parking lot is approximately a 7-10 minute drive.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Australia
Mazda CX-8
2/7/24

Pros: Everything! Their optional services were good and cheap! And next time hire was guaranteed bond free

Cons: N/A

Australia
Toyota Yaris
12/18/23

Pros: Nice and clean car. The service guy also upgraded my car for free as he realised I didn't know the size of the car I had booked for 5 people.

Australia
Toyota Yaris
12/13/23

Pros: Very quick and easy process thank you

Cons: Nothing

New Zealand
Holden Captiva
12/10/23

Pros: Our flight got delayed by 2 hours along with about 10 other and we got to the desk about 1130 no one was there and no one would answer and phone number that was at the desk so we where left stuck at the airport at 1130pm with 3 children was not a good start to our holiday ive also been emailing Alamo about this since to try and get my deposit back and they are not replying since we booked it with you can ypu please help me get a response from them or help get the deposit refunded

Cons: It was disappointing

Australia
MG 3
11/23/23

Pros: Easy to deal with

Cons: The drop off location was difficult to locate

New Zealand
Toyota Yaris
11/9/23

Pros: Tyre pressure was low (error showing). That should have been noticed and fixed before.

Cons: The drop off was so tough as there was no location to find anywhere. There should be a QR code you can scan to get google maps to get ypu to the right spot.

Australia
Skoda Kamiq
10/19/23

Cons: I took the car at night time where the light was not good enough at the park to scan and go through body to check the scratches, I found out many scratches not been recorded on the check list , I been told that they knew about it just take photos when I returned the car , I received message stating that am the one who is responsible for these scratches and damages that it totally not the fact.

Australia
Hyundai i30
9/22/23

Pros: Very helpful staff, excellent service an easy transaction, an extra clean car

Australia
Toyota Corolla
8/7/23

Pros: Staff very professional and supportive

Cons: Issue with navigation system -- was refunded amount.

Australia
Toyota Yaris
3/20/23

Pros: Car was clean inside abd economical

Cons: Long wait whilst keys were being found. They had thrown the GPS on the front seat,hadn't even plugged it in. Later it was obvious it also hadn't been updated. They weren't too keen with initially inspecting the car,we noted a significant dent they said they "didn't know about".

Australia
MG 3
3/17/23

Pros: Nothing

Cons: Everything

Australia
Kia Picanto
3/3/23

Pros: Not much apart from the helpful girl when we arrived

Cons: Nil

Australia
Hyundai i30
5/11/22

Pros: Attentive and friendly service

Cons: Paperwork a bit slow

Australia
Kia Picanto
5/16/21

Pros: Staff were late to arrive at office. Car looked like it had been washed with a dirty rag. Car had broken vanity mirror. Car was not roadworthy, discovered a broken seat belt on the second day. Terrible.

Australia
Mitsubishi Outlander
3/1/20

Pros: vehicle return was quick and hassle free at domestic airport

Cons: time spent getting a working car. first car had faulty seat belt and dirty.

Singapore
Mitsubishi Outlander
1/6/20

Pros: The client advisor

Cons: Promises

United States of America (USA)
Holden SV6
10/26/18

Pros: Actually Redspot handled everything for Alamo - well done.

Cons: Although the vehicle ran fine it needed "maintenance" via the dash indicator.

Malaysia
Hyundai Accent
3/25/18

Pros: All the above.

Cons: at online booking, I included full insurance protection. At collection of the car, only then did I realize that the full insurance protection fee paid was not from Alamo (insurance). It would have been a real hassle to claim from the third party insurer (which I have paid online at the time of online booking). Alamo should have alerted the car hirer of the above.

Australia
Hyundai i20
12/30/17

Cons: That they said 'total cost of car rental $290, then charge me an additonal $19 to book, and $344 when i went to pick up car- i paid an extra $73 in total above what was listed as total amount owing, which equals almost 25% increase.

Most Popular Car Rental Deals

Sydney Airport
Compact
Toyota Yaris or similar
Toyota Yaris
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alamo
$56.09 per day
Sydney Airport
Intermediate
Hyundai i30 or similar
Hyundai i30
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Alamo
$57.32 per day
Sydney Airport
Compact SUV
Skoda Kamiq or similar
Skoda Kamiq
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Alamo
$59.91 per day
Sydney Airport
Standard SUV
Mazda CX-8 or similar
Mazda CX-8
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Alamo
$61.38 per day
Sydney Airport
Full-size
Toyota Camry or similar
Toyota Camry
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alamo
$62.57 per day
Sydney Airport
Standard
Skoda Scala or similar
Skoda Scala
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alamo
$69.13 per day
Sydney Airport
Standard
Toyota Corolla or similar
Toyota Corolla
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alamo
$74.64 per day
The above prices are only approximate and were last updated at 3:34 AM on 11/19/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 3195.00 - € 3810.00), Premium location fee, Vehicle registration fee, Contract fee, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card, valid driver license, booking voucher. Renters from the following country(ies): Australia must provide the following documents: passport, credit card, valid driver license, booking voucher, proof of home address (e.g. Utility bill) in order to collect the car.
Deposit and deductible policy
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
Only cards issued in the main driver's name are accepted.

Cash, Cheques, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
It is forbidden to cross country borders.
It is forbidden to drive to some locations in the country as well as on some specific roads. For more information, please contact the rental office.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.


All extras are available at the rental counter. Prices vary, depending on the rental period.

Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information

In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.

Pick-up & Drop-off
Mon:  06:00 - 23:00
Tue:  06:00 - 23:00
Wed:  06:00 - 23:00
Thu:  06:00 - 23:00
Fri:  06:00 - 23:00
Sat:  06:00 - 23:00
Sun:  06:00 - 23:00

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Working hours
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Tue:08:30-18:00
Wed:08:30-18:00
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Working hours
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Tue:05:30-23:00
Wed:05:30-23:00
Thu:05:30-23:00
Fri:05:30-23:00
Sat:05:30-23:00
Sun:05:30-23:00
Goldcar
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Below average 6.8 / 13 reviews
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342 King Street, Mascot NSW 2020
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Working hours
Mon:07:00-17:30
Tue:07:00-17:30
Wed:07:00-17:30
Thu:07:00-17:30
Fri:07:00-17:30
Sat:09:00-17:00
Sun:10:00-16:00
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