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Alamo at Helsinki Airport
Helsinki lentoasema, 01531 Vantaa
00358 105 252 280
Pick-up instructions
Alamo rental counter is located at the car rental facility before security T1, in the corridor between terminals 1 and 2. After arrival, follow the car rental signs.i
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
After-Hours Return:
Park the car in the designated bay and lock the vehicle. Please deposit the key in the key drop box at our rental counter in the car rental area, located in the corridor between terminal 1 and 2.
Do not forget to remove your personal belongings and leave any additional equipment (i.e. rented GPS, Child Seats, etc.) in the vehicle.
Business hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:09:00-20:00
Sun:09:00-23:00
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
KV
Netherlands
Volkswagen Polo
10/14/24
Pros: It was relly good.
Cons: It was the car, it gave continuous steeringwheel corrections and even when I had my hands on the wheel, it would give signals that I needed to keep control of the car.
DH
United Kingdom
Opel Insignia STW
8/14/24
Pros: It was fast and simple
Cons: I really don;t like that when we handed the car back that I don;t receive any kind of 'document of proof' that the car was back on time, in good condition and with a full tank. This leaves one feeling exposed to a future claim of 'something was found to be damaged'.
SK
United Kingdom
Volkswagen Polo
7/20/24
Pros: They were in the airport and it was easy to find and collect the keys.
Cons: All good..
KP
Singapore
Volkswagen Tiguan
11/28/23
Pros: There was very little wiper fluid in the car
Cons: The walk from the departure hall and Pick up point for the car was quite far. Considering the cold and the luggage it was pretty difficult to drag four luggages to the carpark 3
SN
Singapore
Volkswagen Polo
10/17/23
Cons: Did not change to snow tyre despite knowing I'm going to cross border to northern part of Finland and Sweden, their government had informed them that the snow came early three weeks ago this season
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The above prices are only approximate and were last updated at 3:57 AM on 11/19/24. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 2000.00), Theft Protection, Airport surcharge, Third Party Liability (TPL), VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 19 years.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 98 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, 2 phone numbers (1 of which is landline), boarding pass.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 98 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, 2 phone numbers (1 of which is landline), boarding pass.
Deposit and deductible policy
A deposit will be charged on the renter's credit card through the end of the rental period.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), One way rental, Snow chains, Winter package, then an additional amount of deposit will be held on their credit card. The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), One way rental, Snow chains, Winter package, then an additional amount of deposit will be held on their credit card. The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
Visa Electron, Maestro, Cash, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
Visa Electron, Maestro, Cash, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
crossing country borders is available on previous request at least 7 days before the pick up date.
Information on the exact fee amount is available by request.
Crossing country borders is forbidden to the following country: Russia.
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom, San Marino.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Information on the exact fee amount is available by request.
Crossing country borders is forbidden to the following country: Russia.
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom, San Marino.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Additional charges will be applied.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
During winter season (from 01.11 until 31.03) Winter tires are included in price.
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Additional charges will be applied.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
During winter season (from 01.11 until 31.03) Winter tires are included in price.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Diesel vehicles are available for an additional charge.
Diesel vehicles are available only by request upon arrival.
Diesel vehicles are available for an additional charge.
Diesel vehicles are available only by request upon arrival.
Additional information
By law, winter tires are mandatory on all roads from 01.11 to 31.03.
Snow chains are allowed in icy/snowy conditions.
Snow chains are allowed in icy/snowy conditions.
Rental period
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
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