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Alamo at Sarajevo International Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Efficient collection of car
Cons: Given a car that wasn't full of fuel
Pros: The employees are difficult and do not know how to deal with the customer.
Cons: I'm coming from a long flight and there is no chair in the office to end up, I received the car for 15 minutes. I'm standing.
Pros: Receiving and car staff in general
Cons: The length of the time of receiving the car
Pros: nothing
Cons: They rented me a car with damaged and dangerous tires
Pros: car was clean
Cons: I have not received my deposit back, normally it is transferred when bringing back the car. And now I have to sort it out myself with my bank? Communication about this is not clear.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Cash, Diners, Prepaid cards, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, American Express Debit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following countries: European Union.
Crossing country borders is forbidden to the following countries: Albania, Belarus, Bulgaria, Czech Republic, Kosovo, Romania, Russia, Turkey, Ukraine.
The purchase of the following insurance(s): Third Party Liability (TPL) is mandatory.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
During winter season (from 15.11 until 15.04) Winter tires are included in price.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Pick-up & Drop-off
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