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Alamo at Bergamo Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Everything was great. I've had many fears regarding car rental for 2 weeks but none of them came true.
Cons: Nothing.
Pros: The rentalagents were quick and professional. Had a relatively new car.good walk through of the car before we left
Cons: It was diffucult to fint the rental office in Bergamo because the sign was very little. Had to take a bus to the pickup location. Very bad logistic. Waited ove hour just to get on the bus. No line or queing-system. The car had some damages
Pros: Desk is easy to be found, the procedure is quick, staff is supportive
Cons: The car I was offered was a category lower than what I paid. When I returned, the staff was unsure about previous damages on the car and I had to show them a video I had taken.
Cons: First of all I rented from Alamo after checking their cars. To my surprise I was serviced by Locauto... different cars. Picked a VW T-Roc which is a SUV but was offered a Hyunday i30 - small car in my book. The car was not equiped for winter in December...north of Italy. Had to pay extra for winter tires:150eur. The lady at the rental desk was anoyed when I gave her my ID instad of spelling my name. They charged
Pros: Friendly and efficient
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): United Kingdom, EU countries.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit or debit card on a main driver's name, Passport or ID card, booking voucher, additional ID showing home address (e.g. Utility bill), photocard driving license.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Crossing country borders to Norway, Switzerland, United Kingdom, EU countries is free of charge.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
During winter season (from 15.11 until 15.04.) Snow chains are included in price.
All extras are available at the rental counter. Prices vary, depending on the rental period.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
In order to have service out of hours, the renter must provide the following information: Flight number, train number.
A maximum of 59 minutes is available for service outside of business hours.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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