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Alamo at Barcelona Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: I don’t lake anything, because of the flight delay the company cancelled my rent. I have been written my flight number in the booking info, but the company hasn’t delayed my book and cancelled the booking. I’ve leaved without car and they don’t return me my deposit.
Pros: Both the representitives that helped us, Thomas on pick up and Anna when leaving the car, were extremely helpful to us, with great energy and efficiency.
Pros: The car itself.
Cons: Everything else, the service was not at a reasonable level. It is not understood why you have to stop at the desk in the terminal and then start the whole process again down in the parking lot.
Pros: you did not warn me that the deposit requires a physical (plastic card) I have 7 years in different places using my credit card all over the world and I have never asked for a physical (plastic) card. so, Alamo refused me., my children they were very tired. I had to look for a car in the airport. I lost time, money (I sent you 30€). of course I found a car. But it wasn’t the car I wanted anymore, and it was obviously more expensive.
Pros: Alamo was good. Although pick up was a bit rushed - they were busy and didn't explain the car set up.
Cons: They didn't tell me about pre existing damage. Just said take a photo. Also the car provided didn't have a reversing camera which was annoying when you are used to it
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit or debit card on a main driver's name, Passport or ID card, booking voucher, return flight ticket, proof of home address (e.g. Utility bill), flight information.
To rent the following vehicle category(ies): Luxury, Premium, Cabrios, Special, Prestige, you must provide the following document(s) at pickup: flight information, local address (apartment; hotel; villa; etc.).
More details about self-insurance requirements are available from the car rental company's reservation office.
If no insurance option is chosen, the renter is responsible for the full value of the vehicle, passenger liability, and third party liability.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Additional charges will be applied in case the car is crossing state or region borders.
Written permission from the rental company is required.
Crossing country borders to Andorra, Portugal, Gibraltar is free of charge. Crossing country borders is allowed to the following countries: Austria, Belgium, France, Germany, Italy, Luxembourg, Monaco, Netherlands, Switzerland.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
It is allowed to add up to 3 additional drivers. Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
The grace period will be honored only during business hours.
Pick-up & Drop-off
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