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Alamo at Stockholm Arlanda Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Very quick and efficient from pick up to drop off
Cons: Car tires were not great!
Pros: Brand new car, higher update without additional payment (automatic instead manual)
Cons: No complains!
Pros: fast and good, pleasant staff
Cons: window was dirty on the inside = hard to see in sunlight, electric / hybrid car has specific things we need to know, how to unplug the charge, the handbrake applies automatically, etc. I had to spend some time to understand how the car works.
Pros: Efficiency of the car rental agents Time spent picking up the carCar cleanliness Overall condition of the car
Cons: nothing
Pros: The new car, polite Customer service.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 99 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Deductible/excess will be charged per damage.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), then an additional amount of deposit will be held on their credit card.
It is possible to pay and leave the deposit only with the following payment methods: American Express, Eurocard, MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
Visa Electron, Maestro, Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Portugal, Spain-Mainland, Switzerland, United Kingdom, San Marino.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
During winter season (from 01.11 until 30.04) Winter tires are included in price.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
In order to have service out of hours, the renter must provide the following information: Phone number, email address, Flight number.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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