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Alamo at Auckland Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Ease of use great to deal with
Pros: Easy to drive and perfect size for our family. Was a nice safe feeling car as well.
Cons: Polite customer service and ease of collection/drop off. Would definitely use Alamo again.
Pros: As above, but my main reason for trying Alamo was they had competitive pricing.
Pros: Nothing, poor service, very rude ladies at the check in counter, they were totally unprofessional. The car was dirty, food and wrappings were left inside.
Cons: The two Samoan ladies were rude and unfriendly, they couldnt have cared less whether we or other customers were there or not. They talked rudely about us right in front of us, they kept talking to each other by having private conversations, giggling, laughing and ignoring us and other customers. We organised the car to be picked up at 11am, the car wasnt ready, we were told we would have to wait another 45 minutes which we had already waited. When we eventually got to the car, it was dirty.
Pros: Vehicle condition and type of the vehicle very good.
Cons: Hidden charges, like additional driver $25 NZD, Location Fee $46 Nzd and Registration fee $15,50. No transparency of the real cost.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, flight information.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, Diners.
Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Additional drivers must be present when picking up the vehicle.
Pick-up & Drop-off
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