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Alpha car hire at Brisbane Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Alpha was amazing. Lovely staff, quick shuttle and best of all the people mover was late model, very spacious and so reasonably priced!
Cons: The vehicle needs a little step to help people get in as step up too high. Had to literally hoist my mum in by pushing her up with bottom!
Pros: The agent we dealt with on returning the car was amazing.
Cons: Telephone assistance and the feeling of being tricked into something - I will not use Alpha ever again.
Pros: Headlights for night driving were set way too low
Pros: not much
Cons: staff were rude and customer service was appaling.
Pros: Friendly efficient and professional service from all of the staff we dealt with.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in English alphabet.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
A local renter must possess a full (G) driver's licence.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit or debit card on a main driver's name, booking voucher.
In order to pick up the car, domestic renters must present the following documents: passport, valid driver license, credit or debit card on a main driver's name, booking voucher, proof of home address (e.g. Utility bill), that matches with the home address on the driving license, type O drivers license.
A local renter is defined as a renter who is a resident of Australia.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
A local renter is defined as a renter who lives within 50 km of the pickup location and who is not flying into town with a return ticket.
The deposit amount for local renters is 2500 AUD.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
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