Brisbane Airport (BNE), Brisbane, Australia
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Alpha car hire at Brisbane Airport

985 Kingsford Smith Drive, Eagle Farm, Queensland 4009
0061 730 627 439
Pick-up instructions
Free Shuttle Bus. Once you collect your luggage and are ready to go, please call (07) 3062 7439, so we can send the Shuttle Bus on its way to pick you up. If your flight is delayed please notify us as soon as possible so we can assist with a following day collection if outside of our working hours. Once in the shuttle pick-up area, look for the Purple Shuttle Bus with Alpha Car Hire logos. Our Shuttle Bus can take up to 9 people at once. Domestic Terminal Exit the Terminal and make your way to the Skywalk bridge; Once on the sky walk bridge, take the second set of escalators on the right down to B1/B2 ground level bus zone; The Alpha shuttle bus will pick you up. International Terminal Turn left into the arrivals hall; Look for the coach departure sign and exit the terminal; Proceed down the ramp, to the furthest set of Bays on the left at the bottom of the ramp; The Alpha shuttle bus will pick you up. If a customer cannot be contacted by Alpha or does not complete their express check-in before branch closure the customer will not be able to pick up the car and will need to collect it the following day or once the branch opens. Please make sure for any after-hours Sydney bookings you are providing Alpha with customer's phone and email as otherwise, you’ll need to take responsibility for the booking yourself.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
07:00-20:30
Tue:
07:00-20:30
Wed:
07:00-20:30
Thu:
07:00-20:30
Fri:
07:00-20:30
Sat:
07:00-18:30
Sun:
07:00-18:30
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Australia
Hyundai Venue
1/29/25

Pros: The agent we dealt with on returning the car was amazing.

Cons: Telephone assistance and the feeling of being tricked into something - I will not use Alpha ever again.
Canada
MG 3
1/3/25

Pros: Headlights for night driving were set way too low
Australia
Kia Cerato
1/3/25

Pros: not much

Cons: staff were rude and customer service was appaling.
New Zealand
Haval H6
12/24/24

Pros: Friendly efficient and professional service from all of the staff we dealt with.
Australia
MG 3
12/12/24

Pros: Totally disappointed
New Zealand
LDV D90
11/3/24

Pros: Friendly helpful staff made it easy & enjoyable
Australia
LDV D90
11/2/24

Pros: good staff

Cons: the company needs to get rid of there 3rd party discovery. com we thought we were getting total cover with them for zero excess only to find out its not what is stated
New Zealand
LDV D90
10/13/24

Pros: It was easy...mostly.

Cons: Calling when we arrived took ages. Got hung up on after waiting on hold for. 10 minutes. Took an hour to get picked up and arrive at the depot.
Australia
MG 3
10/1/24

Pros: Not helpful staff

Cons: Not enough staff to provide accurate service . Pick up drop long waiting
New Zealand
MG 3
9/24/24

Pros: Treated very well

Cons: NA
Australia
MG 3
9/4/24

Pros: Price was cheapest but not by much

Cons: Location not at the airport and hard to find. Car was very basic.
New Zealand
Hyundai Venue
8/19/24

Cons: The car didn’t have power, struggle when going up hill. I really had to put my foot down. Same the brakes. Really had to put alot of pressure on it
New Zealand
Haval H6
8/18/24

Pros: Great car. Good condition. Good service.
Australia
Kia Cerato
8/15/24

Cons: Having to pay $3 for every toll transaction.
New Zealand
Kia Cerato
7/28/24

Pros: Efficiency

Cons: Na all good
New Zealand
Hyundai i30
7/17/24

Pros: It's located away from the airport, however the shuttles are quick and you pay for what you get. Good pricing, good service. If you want to pick up the car from the airport, pay the extra money!!
Australia
Hyundai Venue
7/10/24

Pros: Shuttle from airport was great. Check in was easy and efficient.

Cons: The shuttle TO the airport from the car drop off was very late. They said it’s every 15 minutes but we waited 50 minutes. Some clients were very stressed. I lucky left extra time and I’m lucky I did because the return shuttle wasn’t great
New Zealand
Hyundai Venue
6/6/24

Pros: Good car

Cons: terrible Airport pick up
Australia
LDV G10
6/4/24

Pros: Really easy & friendly service

Cons: Nothing - great experience!
New Zealand
LDV G10
5/26/24

Cons: Misleading wanted $4500 bond, requested deposit back didn't receive wouldn't recommend
New Zealand
Toyota Yaris Cross
5/20/24

Pros: nice car

Cons: time on phone 36 minites to a agent answered
New Zealand
Hyundai Venue
5/18/24

Pros: Super easy and affordable. Friendly and helpful staff. Would def use again
Australia
Hyundai Venue
5/15/24

Pros: Pickup experience was extremely great, unfortunately dropoff for car and drop off to airport was terrible

Cons: Pickup experience was extremely great, unfortunately dropoff for car and drop off to airport was terrible
New Zealand
Kia Cerato
5/13/24

Pros: Staff were knowledgeable and car was brand new and fuel efficient.

Cons: I booked my insurance third party without realising and had to pay alpha to avoid huge financial inconvenience in the event of an accident. That was my fault, lesson learned.
Australia
MG 3
5/3/24

Pros: Alpha car rental is only seeking overseas customers whom charge them a hell of alot less then there own community so crazy Clarke's was able to assist me walked in was treated amazing from staff and was impressed with there efficiency and remarkable customer care 10 out of 10 to crazy Clarke's

Cons: That even though paying insurance they wanted to hold a bond of 2500 also because I was a local renter whom had rented of them few months earlier and returned vehicle in impeccable condition that was told they have more chance of someone local stealing the vehicle then a visitor from overseas bad business and obviously they don't do the proper id and paperwork .
United States of America (USA)
MG 3
3/9/24

Pros: It is easy to get ahold of a representative on the phone.

Cons: I have yet to receive my final invoice. It has been over 72 hours.
New Zealand
Kia Cerato
2/26/24

Pros: Great service, quick drop off to airport and the car was very clean

Cons: High admin fee added for toll charges
Australia
Hyundai i30
1/25/24

Cons: They have disregarded my concerns after numerous emails and calls to resolve the overcharge issue.
Australia
MG ZS
1/19/24

Pros: The shuttle bus drivers were so friendly and engaging

Cons: Not a complaint but it would be great if the cars came with a navigation device
Australia
Hyundai i30
1/14/24

Pros: Convenient. Efficient. Friendly.

Cons: Hassle free and efficient.
Australia
MG ZS
1/12/24

Pros: Give me a car that was defective and on top of that we had problems and they denying the problems and I end up getting a blowout with the car and I had to wait half a day for the towing and then to fix the tire and I wasted my time but this car end up costing much more expensive than if I would rent from another Car rental company like one of the majors
New Zealand
Kia Cerato
1/3/24

Pros: Quick airport transfer

Cons: Nothing...all good
Australia
Hyundai Venue
1/1/24

Pros: Car is very clean
New Zealand
Haval H6
1/1/24

Pros: Good price. Good car.

Cons: The wait for a shuttle to get us back to the airport for our flight was quite a bit longer than expected. Otherwise, the shuttle driver and everything else was great.
United Kingdom
MG 3
1/1/24

Cons: The person serving us was still in training, but no one to supervise him, he didn’t very knowing what he is doing, by the end it took almost one hour for us to pick up the car, but we have entered all our details online before we went there. This should only take 5 mins, by the the we were late to our trip to Gold Coast.
Australia
MG 3
12/30/23

Pros: Did not hire the car so dunno

Cons: They weren't able to help amend the rate that discovery cars had agreed on.
Australia
MG ZS
12/30/23

Pros: Informative

Cons: Fast
Australia
MG 3
12/18/23

Pros: Good service

Cons: Good
Australia
Hyundai i30
12/14/23

Pros: Not clear, no communication
Australia
MG 3
12/13/23

Pros: Easy hassel free

Cons: The wait time for deposit return
Australia
MG ZS
12/10/23

Pros: it all went through stressfree

Cons: nothing
Australia
MG 3
12/5/23

Pros: Dropping off my rental was quick & easy

Cons: Taking so long to release my bond
Bulgaria
MG ZS
12/3/23

Pros: If we excluding the delay of the shuttle to pick us up from the airport everything else was easy and it take no time. I was able to fill all of my driving details upfront so there was no delay at the desk

Cons: Only the smal delay of pick-up from the airport
Australia
Haval H6
11/23/23

Pros: quick and easy from pick up at airport to drop off
Canada
MG 3
11/16/23

Pros: Fast check-in/out, once I was at the correct 'Alpha' location.

Cons: Unclear instructions as above. I heard several stories of other people catching the incorrect shuttle while waiting for the correct 'purple' shuttle.
United Kingdom
Kia Cerato
11/14/23

Pros: Practical

Cons: Pick up was poor , had to ask various questions no practical detail given
Australia
Hyundai Venue
11/8/23

Pros: Price very competitive
Show more

Most popular car rental deals

Brisbane Airport
Economy
MG 3 or similar
MG 3
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Alpha car hire
$23.53 per day
Brisbane Airport
Economy
MG 3 or similar
MG 3
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Alpha car hire
$24.35 per day
Brisbane Airport
Economy
MG 3 or similar
MG 3
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Alpha car hire
$24.35 per day
Brisbane Airport
Economy
MG 3 or similar
MG 3
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Alpha car hire
$24.35 per day
Brisbane Airport
Compact SUV
Hyundai Venue or similar
Hyundai Venue
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Alpha car hire
$26.53 per day
Brisbane Airport
Intermediate
Kia Cerato or similar
Kia Cerato
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alpha car hire
$26.85 per day
Brisbane Airport
Compact SUV
Hyundai Venue or similar
Hyundai Venue
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Alpha car hire
$27.46 per day
Brisbane Airport
Compact SUV
Hyundai Venue or similar
Hyundai Venue
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Alpha car hire
$27.46 per day
Brisbane Airport
Compact SUV
Hyundai Venue or similar
Hyundai Venue
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Alpha car hire
$27.46 per day
Brisbane Airport
Intermediate Elite
Haval H6 or similar
Haval H6
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Alpha car hire
$27.57 per day
Brisbane Airport
Intermediate
Kia Cerato or similar
Kia Cerato
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alpha car hire
$27.79 per day
Brisbane Airport
Intermediate
Kia Cerato or similar
Kia Cerato
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alpha car hire
$27.79 per day
Brisbane Airport
Intermediate
Kia Cerato or similar
Kia Cerato
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Alpha car hire
$27.79 per day
Brisbane Airport
Intermediate Elite
Haval H6 or similar
Haval H6
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Alpha car hire
$28.55 per day
Brisbane Airport
Intermediate Elite
Haval H6 or similar
Haval H6
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Alpha car hire
$28.55 per day
Brisbane Airport
Intermediate Elite
Haval H6 or similar
Haval H6
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Alpha car hire
$28.55 per day
Brisbane Airport
Full-size
MG ZS or similar
MG ZS
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Alpha car hire
$32.11 per day
Brisbane Airport
Full-size
MG ZS or similar
MG ZS
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Alpha car hire
$33.24 per day
Brisbane Airport
Full-size
MG ZS or similar
MG ZS
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Alpha car hire
$33.24 per day
Brisbane Airport
Full-size
MG ZS or similar
MG ZS
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Alpha car hire
$33.24 per day
Brisbane Airport
Mini Van
LDV G10 or similar
LDV G10
  • 8
  • 3
  • 4
  • A/C
  • Auto.
Alpha car hire
$38.77 per day
Brisbane Airport
Mini Van
LDV G10 or similar
LDV G10
  • 8
  • 3
  • 4
  • A/C
  • Auto.
Alpha car hire
$40.13 per day
Brisbane Airport
Mini Van
LDV G10 or similar
LDV G10
  • 8
  • 3
  • 4
  • A/C
  • Auto.
Alpha car hire
$40.13 per day
Brisbane Airport
Mini Van
LDV G10 or similar
LDV G10
  • 8
  • 3
  • 4
  • A/C
  • Auto.
Alpha car hire
$40.13 per day
Brisbane Airport
Full-size Elite SUV
LDV D90 or similar
LDV D90
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Alpha car hire
$41.40 per day
Brisbane Airport
Full-size Elite SUV
LDV D90 or similar
LDV D90
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Alpha car hire
$42.86 per day
Brisbane Airport
Full-size Elite SUV
LDV D90 or similar
LDV D90
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Alpha car hire
$42.86 per day
Brisbane Airport
Full-size Elite SUV
LDV D90 or similar
LDV D90
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Alpha car hire
$42.86 per day
The above prices are only approximate and were last updated at 11:30 PM on 2/17/25. Prices may vary based on the booking dates, length of rental, and car class.

Brisbane Airport (BNE), Brisbane, Australia

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 3030.00), Theft Protection, Third Party Liability (TPL), Free modifications, State Tax.
Rate excludes
An E-Toll is offered in order to avoid violation fees.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

The driver license must be written in English alphabet.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
A local renter must possess a full (G) driver's licence.

In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit or debit card on a main driver's name, booking voucher.

In order to pick up the car, domestic renters must present the following documents: passport, valid driver license, credit or debit card on a main driver's name, booking voucher, proof of home address (e.g. Utility bill), that matches with the home address on the driving license.
A local renter is defined as a renter who is a resident of Australia.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

A local renter is defined as a renter who lives within 50 km of the pickup location and who is not flying into town with a return ticket.
The deposit amount for local renters is 2500 AUD.
Optional extras and services
Available special equipment: Roadside Assistance Cover (RAC).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
The supplier will hold the vehicle for 59 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.

Pick-up & Drop-off
Mon:  
07:00 - 20:30
Tue:  
07:00 - 20:30
Wed:  
07:00 - 20:30
Thu:  
07:00 - 20:30
Fri:  
07:00 - 20:30
Sat:  
07:00 - 18:30
Sun:  
07:00 - 18:30

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National
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Bargain Car Rentals
Average 7.8 / 908 reviews
+61361650838 / +611300729230
22 Serpentine Rd, Hendra QLD 4011
$26 - $92
Working hours
Mon:
07:00-20:45
Tue:
07:00-20:45
Wed:
07:00-20:45
Thu:
07:00-20:45
Fri:
07:00-20:45
Sat:
08:00-17:45
Sun:
08:00-17:45
SafeDrive Car Rentals
SafeDrive Car Rentals
Average 7.8 / 4 reviews
0480517532
55 Fedrick Street Northgate Gld , Brisbane
$14
Working hours
Mon:
06:00-23:59
Tue:
06:00-23:59
Wed:
06:00-23:59
Thu:
06:00-23:59
Fri:
06:00-23:59
Sat:
06:00-23:59
Sun:
06:00-23:59
Goldcar
Goldcar
Average 7.7 / 9 reviews
+610730067442
9 Boronia Rd, Brisbane Airport QLD 4008
$22 - $53
Working hours
Mon:
07:30-17:00
Tue:
07:30-17:00
Wed:
07:30-17:00
Thu:
07:30-17:00
Fri:
07:30-17:00
Sat:
09:00-16:30
Sun:
10:00-15:30
Firefly
Firefly
Average 7.7
0735414790
Airport Drive
Working hours
Mon:
05:00-23:59
Tue:
05:00-23:59
Wed:
05:00-23:59
Thu:
05:00-23:59
Fri:
05:00-23:59
Sat:
05:00-23:59
Sun:
05:00-23:59
yesaway
yesaway
Average 7.6
+61732684222
539 Nudgee Road, Hendra Qld 4011, Australia
$35 - $51
Working hours
Mon:
08:00-19:59
Tue:
08:00-19:59
Wed:
08:00-19:59
Thu:
08:00-19:59
Fri:
08:00-19:59
Sat:
08:00-19:59
Sun:
08:00-19:59
NUCarrentals
NUCarrentals
Average 7.2 / 3 reviews
+61738681935
Terminal Building Brisbane Airport, Brisbane Airport QLD 4007
$17 - $28
Working hours
Mon:
08:00-15:30
Tue:
08:00-15:30
Wed:
08:00-15:30
Thu:
08:00-15:30
Fri:
08:00-15:30
Sat:
08:00-11:30
Sun:
08:00-11:30
Routes Car Rental
Routes Car Rental
Average 7.2 / 3 reviews
+6138748150
BRISBANE AIRPORT, Terminal Building
$40 - $53
Working hours
Mon:
06:30-23:59
Tue:
06:30-23:59
Wed:
06:30-23:59
Thu:
06:30-23:59
Fri:
06:30-23:59
Sat:
06:30-23:59
Sun:
06:30-23:59
Jucy
Jucy
Average 7.1 / 226 reviews
+611800150850
771 Kingsford Smith Drive Eagle Farm QLD 4009
$44 - $51
Working hours
Mon:
08:00-16:55
Tue:
08:00-16:55
Wed:
08:00-16:55
Thu:
08:00-16:55
Fri:
08:00-16:55
Sat:
08:00-13:55
Sun:
09:00-13:55
Keddy
Keddy
Average 7 / 19 reviews
+610738748150
Domestic Terminal Building, Brisbane Airport, Brisbane QLD 4007
$38 - $76
Working hours
Mon:
06:30-23:59
Tue:
06:30-23:59
Wed:
06:30-23:59
Thu:
06:30-23:59
Fri:
06:30-23:59
Sat:
06:30-23:59
Sun:
06:30-23:59
  1. Car Rental
  2. Australia
  3. Brisbane
  4. Brisbane Airport
  5. Alpha car hire
 
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