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Alpha car hire at Sydney Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Being able to drop keys back at reception after-hours
Cons: Exorbitant and hidden fees. They charge so little as they know they will earn a killing off you elsewhere. Toll road markups and doubling parking infractions to name a few.
Pros: Ricky was outstanding!
Cons: We didn't like the vehicle "intelligence" features or the overall shape which made it difficult to park.
Pros: Very good all round service
Cons: MG cars are awful, was expecting a Kia as indicated at point of ordering and paying
Cons: Had to extend rental by 2 days, charge was almost the same as the 5 day rental I was on. I'd be more inclined to hire from Alpha again if they offered better pricing for additional days. I was giving them incremental revenue. On leaving Alpha's depot at Sydney, a warning light came on. Had to go back to the depot. Alpha rep said it was tire pressure sensor warning, and that it would go off after a few miles. It stayed on for the duration of the rental - and probably the prior rentals...
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in English alphabet.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
A local renter must possess a full (G) driver's licence.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit or debit card on a main driver's name, booking voucher.
In order to pick up the car, domestic renters must present the following documents: passport, valid driver license, credit or debit card on a main driver's name, booking voucher, proof of home address (e.g. Utility bill), that matches with the home address on the driving license, type O drivers license.
A local renter is defined as a renter who is a resident of Australia.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
A local renter is defined as a renter who lives within 50 km of the pickup location and who is not flying into town with a return ticket.
The deposit amount for local renters is 2500 AUD.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
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