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Autatlantis at Ponta Delgada Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Car was value for the price and was in excellent condition. Didn't like the fact that the insurance purchased didn't/doesn't cover the claimed defect without me personally having to deal with the insurance company instead of the insurance just handling the cost. Would not recommend this provider to others looking to rent a vehicle.
Cons: The agent took far to long to complete the paperwork for picking up the vehicle (some problem with the electronics working together. The inspector for the return of the car seemed to already know where that nearly literally invisible ding was. Even though I purchased the maximum insurance offered, I still had to make an $1800 deposit. And when I returned the vehicle and they said there was some defect, it turns out they determine on their own the cost of the "repair", deduct it from the depos
Pros: Handing over the car with 7/8 th of a tank is really ridiculous. Expecting customers to guestimate the same is also ridiculous. Your team are exceptional and we will use you again
Pros: they were nice at the counter and was quick to get me to my car
Pros: Friendly, patient, and efficient staff, both in person and on the phone. Good pricing. Good selection of cars. Gas discount card.
Cons: Consider cleaning the upholstery after the hot summer season of sweaty occupants.
Pros: Very efficient customer service
Cons: Nothing
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
Maximum rental age is 85 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
A driver's license printed in a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc.) must be supplemented by an official translation issued by an embassy or other authority.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
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