AutoRent Cyprus at Paphos Airport

Pros: Everything was great

Pros: everything is fine, I recommend

Pros: Good company!

Cons: Too much time spent picking up. The representative was absent in airport.

Pros: Communication at pick-up

Cons: Without doubt the worst experience I've encountered over 30+ years renting cars. The car itself had many issues including no working interior light and the inability to engage reverse gear at times. I overlooked all these and thought Autorent would give me some goodwill when I returned the car with a mirror missing. Oh no, they stung me with a £150 charge .. complete rip-off!

Pros: Took a lot of running around to find the pick up place for transfer. When we eventually got to car hire place the car was damaged in various places. We asked for a parcel shelf as we were going to store our luggage in the car for some of the trip. We were told that there wasn't one and booking got cancelled. Would ever use again

Pros: Service was good

Cons: Car is very old with almost 170k km

Pros: Ok on collection but no indication where to meet them and had to ring twice to be collected

Cons: On returning there was only one person to return car, provide car and take you to airport!! Accused of scratching car and deposit held, Video I had taken showed scratch already there. On my return to UK money was released the next day.

Cons: You cancelled my Car Hire on the morning. I was due to fly out when I contacted you to ask why you then said I can rebook at three times the cost that I would originally agreed to pay so I was not very happy.

Pros: Dimitri the Rep was very helpful

Pros: Very nice people. Schuttel from and to the airport. Easy paperwork. We had an automatik problem with our rented car, Georgina gave us another car immediately. That worked perfectly all week. By dropping off the car, we got our deposit back. We had a very good experience with AutoRent Cyprus!

Pros: Nice people, especially the first who was welcoming us after we left the airport, fast and professional document’s filling. Very positive attitude to guests, very polite and friendly. Car was clean and it was very important for us, since we really take car about our cars in Poland. Return of the car was also professional and in very friendly atmosphere. The person who was driving us to the airport was as friendly as the first man who we met. 5 stars ;)

Pros: Kind people, explained in details what is expected and what is not allowed.

Pros: Autocar charge me 50 euro for no more 10 litres missing fuel I can prove it the tank on vw up is 35 litres and my was almost full. I return the car like that because they told me the petrol stations around the airport are24/7 nad I checked 3 of them in 4am they all was close. 10 litres full by1.4 are 14 euro not 50

Cons: Autocar charge me 50 euro for no more 10 litres missing fuel I can prove it the tank on vw up is 35 litres and my was almost full. I return the car like that because they told me the petrol stations around the airport are24/7 nad I checked 3 of them in 4am they all was close. 10 litres full by1.4 are 14 euro not 50

Pros: Nothing!

Cons: Only one staff member who is arrogant, rude, inept and shifty.

Pros: Always the same from this company. Polite, speedy. Look after you.

Pros: Good service

Pros: Cheap

Cons: Very old and badly sounding car. Reception staff were grumpy and had arguments with other customers in front of me both on pickup and drop-off. Didn't really feel welcoming.

Pros: Friendly and helpful. Speedy staff.

Cons: shuttle service from airport to car rental place, had to call them to collect us. was a little confused at first what to do.

Pros: It was the best price we could find. We had a small car which was fine for all we needed. They collected us from the airport and the whole process was very easy. Staff were great and friendly.

Pros: Agents were elegant and very nice, service was excellent.

Cons: Agents were elegant and very nice, service was excellent.

Cons: car had cracked wing mirror etc which AutoRent didn't think was even an issue! They also try everything to add on "cleaning" costs which is unreasonable compared with other car providers in Cyprus. Wouldn't use or recommend again as an independent travel agent! Avoid!

Pros: Nothing absolutely terrible service

Cons: When we artived they let us wait for 2.30 hours to give us the car and the car they gave us was demaged. On the second day it didn't start. They took a verly long tome to come and see whats wrong with the car. Then finally they changed the car but still the new car was not in good shape the windows would not go down. We paid for the gps and it did not work. The people at the office were very rude and didn't give us money back for the gps. Don't think about renting a car from autorent.

Pros: Nick and Mandy at the Larnaca office were amazing. Really helpful with sorting us a new car and great with the return process

Cons: We had an issue with the original car that was given to use in Paphos. It was very very old and dated, the car didn’t start so we had to get a newer alternative

Pros: Nothing.

Cons: Everything. Rude people, we paid for a service which we didn’t get.we arrived at 1am to pick up the car at 3.30am was still there as all the cars had some Damage. when talking to them nicely they shout at you. We rented a gps for 70 euro and they gave us one that didn’t work. We told them and they said they dont have another one to replace it. We asked for the money back they didn’t give it back. My advice to anyone who is about to rent a car is to run away as fast as they can from that company.

Pros: Friendly young lad who gave me the car. Shuttle from the airport once I found the place to get shuttled from was good.

Cons: When I came back with a query about the breaks, he drove it and said there was nothing wrong with it and says it was fine. But how he drove it, didn’t represent driving slowly in traffic and then trying to stop.

Pros: Nothing.very bad servis

Cons: They gave me worst car citroen cactus,and when i said that I didnt order this car they said it is same class and they did not have another car with automatic transmission. The gear was scrapped off, so we could not see where is drive or reverse. During the checkout the employee was also very rude.

Pros: Staff and vehicle (Perfect for Pafos)

Cons: No idea where to go after landing. Took a long time to figure out where to go. 1 sign would be ideal or clear instructions on who to call and where to stand.

Pros: Great and helpful staff, very fast and efficient

Pros: Close to airport

Pros: Guy that dropped me back to the airport was friendly and efficient

Cons: Had to reject the first car I was given as it had 2 bald tyres. The next car I was given had a gearbox/clutch that was on its way out, no aircon and broken seatbelts which meant I did not get what was advertised. Have photos of this, please contact me

Pros: Easy to follow, pick up and drop off at airport. Clean car that drove really well.

Cons: N/A

Pros: Poberejo te na letališču in pripeljejo do prostora, kjer prevzameš avto. Enako tudi, ko avto vrneš. Prijazno osebje.

Pros: Everything was smooth and fast.

Cons: You can not buy full coverage directly from Autorent.

Pros: This was my first time with car rentals and i thought they will not scam me.

Cons: They charged my card with almost 400€ without any information after i left cyprus. When i asked about it, they said there were damages on the car after inspection... They give you junk cars and charge you with hidden damages.

Pros: Straight forward car pick up once found rental pick up to location of rental car.

Cons: I found finding the rental pick up van hard to find as I was told to wait at costa and there were 2 of them. Think better signage is needed. There was plenty for europecar enterprise ect. Also we paid for a baby seat which was dearer then child seat and it wasn't appropriate for our young baby

Pros: The car was as I expected for the price paid.

Cons: Just one particular agents attitude.

Pros: Only a few minutes away from the airport. Agents were very efficient all paperwork was finished in minutes. They were very patient and kind even though I got my pin wrong twice.

Cons: It would have been better if they had waited inside the airport building, but it's only my impression.

Pros: Very nice people working there

Cons: I would like more information about the car that I am getting before I rent, such as age of the car

Pros: Ho avuto un problema con una gomma scoppiata su un cordolo, esono stati gentili e solleciti nel sostituirmi l:auto e nelle pratiche

Cons: All'arrivo hanno tardato parecchio a venirmi a prendere in aeroporto

Cons: We had a terrible experience with this rental car agency. First, they gave us a car covered in scratches and extremely dirty. When we returned the car, despite not using it much, they tried to charge us for a scratch that was already there when we picked it up. The staff became rude and unfriendly, but luckily we had a video proving the scratch was there initially. We then had to wait nearly 30 minutes due to an issue with their system, which incorrectly showed that we hadn't paid, even though w

Pros: The staff are so helpful And assist when needed. I was travelling alone and they were brilliant.

Cons: Everything’s. Staff are great

Pros: Very friendly and prompt service after initial confusion where to meet for pick up

Cons: We had rain in Trodos and the windshield wipers were not good..we had to stop..you must check it

Pros: Easy to find at airport friendly staff

Cons: Only 1 member of staff on at night. We was left at the office while he went to pick up other customers from airport

Pros: Friendly and efficient. Good little car and good value for money

Cons: Wasn't too clear where to get picked up from a the airport

Pros: The supplier was under staffed, trying to pick people up at the airport and do all the paperwork. One person trying to deal with four customers. He was rushing. He didn’t want us to check the vehicle condition , because someone else wanted picking up at the airports. He got angry and threatened to make us wait while he went and picked someone up. Card machine printer fouled up and he couldn’t sort it.

Cons: Car had squeaking rear shock absorbers and engine management light kept coming on and vehicle was in limp mode at times

Pros: Nothing

Cons: AWFUL EXPERIENCE. WAITED AND WAITED AT THE AIRPORT. NO ANSWER ON THE PHONE. EVENTUALLY A GUY TURNED UP APOLOGIZING. we were taken in a van to the car park to pick up the car. I took one look at it and said on no way am I driving that! Complete rubbish. Old. Tired. Dirty. we got taken back to the airport and I had to pay more than double the price to hire one from Avis because we hadn't booked it in advance! Never again.

Pros: Прием и сдача машины прошли быстро.

Cons: Техническое состояние автомобиля оставляет желать лучшего. Что-то иногда постукивало в подвеске и в рулевых рейках на крайних углах поворота.

Pros: I liked a lot of things including; cash payment, cleanliness, convenient, economical, friendly and helpful staff!

Cons: N/A

Pros: The shuttle bus arrived at the airport immediately. The guy at rental desk at the time of drop off (29.4.2024 at 8pm) was extremely nice and had fun with my sons. It was a good end to the holiday.

Cons: The woman at rental desk at the time of pick up was not very helpful and it was not a good start to the holiday. That car needs service.

Pros: Could’nt recommend them enough. Excellent customer service and staff fantastic

Pros: It was friendly, efficient & cheap

Cons: The restrictions about Adonis Bath

Pros: Price was cheapest but get what you pay for

Cons: Car was old, battered and dirty. Headlight out so had to change to a different car which had no screen wash in it.

Cons: 2012 car, old and battered. Not much power in the engine. Not what we’d asked for.

Pros: Easy to reach, very exact service, fare price, car in very good condition. No remarks, definitely will recommend to my friends.

Cons: No remarks.

Pros: Very friendly

Cons: Sent ue off with no fluid for the tyres if we had a puncher and no way of blowing it up even if we had because the cigarette lighter didn't work they should check there cars abit more throughly

Pros: They were friendly and liable especially picking us up from the airport.

Cons: Nothing

Pros: everything

Cons: nothing

Pros: Staff very friendly, efficient. Did not try to sell up grades.

Pros: Friendly and quick

Cons: Nothing

Pros: Friendly and helpful

Cons: The description on how many cases that would fit in the book booked for 2 cases and it only just fitted 1 case maybe need to put dimensions of what case will go in boot

Pros: Everything was easy and efficient.

Cons: I have no complaints

Pros: Quick, efficient pick up and drop off

Cons: Asked for a Fabia a particular one have had before, said no can't promise a particular car. On arrival asked again, said the one they have was going to be rented the next day and can't have it, even though the vehicle booked was a higher group. We didn't mind the cheaper swap but noway. Then on return/ drop off the Fabia was there in the yard, but the person who had hired it had put diesel in!!!!!!, now it didn't work. So that was justice for not letting us have it. Anyway excellent company.

Pros: Świetny kontakt z pracownikami, bezproblemowy odbiór i zwrot auta. Zwrot auta w kilka minut, pobieżne oglądanie karoseri bez oglądania czy może pojawiła się nowa ryska. Zwrot kaucji w kilka godzin. Jak będę ponownie wypożyczał samochod to na pewno tutaj. Polecam

Cons: Brak.

Pros: The guys at Auto Rent are very friendly, courteous, and helpful. Pick up and drop off were good.

Cons: The quality of their rental stock leaves much to be desired. I had three different cars during the week and none of the three were 100%. #1 had a brake issue - severe vibration and rumbling coming down steep hills, #2 the 12v supply in the car didn't work for my GPS, #3 - which was an upgrade had a severe hesitation between gears, wipers squeaked and it needed new wiper blades. All three cars had more than 100k Km and were in a pretty poor condition.

Pros: Really good easy and so quick good service and price

Cons: Really good easy and so quick good service and price

Pros: Efficient friendly and courteous. Good all round experience. Would definitely use again.

Cons: Nothing - all great. Less than full marks above reflects ageing nature of car but not a criticism - new car not necessary or desired.

Pros: Nothing

Cons: The attitude, the worst car given to drive ever. It was so insecure, as can!

Cons: Wycieraczki szyby i opony zużyte, zderzak tylny wypiął się z mocowania

Pros: Very friendly. Great experience!! Thank you

Cons: Nothing

Pros: Very friendly and no hassle at all. Would recommend and use again

Cons: Nothing.

Pros: Pleasant customer service, professionalism and good price

Pros: The agent was calling/texting me in advance. I like this service. Very friendly as well.

Pros: Reliable shuttle service to and from the airport and a good responsive service during the rental

Cons: After paying extra for full comprehensive cover being charged a 550 Euro security deposit which I strongly feel was uncalled for.

Pros: Good car, good price. Easy pick up n drop off and reliable, thank you.

Pros: Landed earlier than scheduled but auto car came out straight away quick & efficient handover on our way in no time

Pros: The people were lovely, friendly and efficient

Pros: Nice, efficient and friendly staff.

Cons: Nothing it was all good.

Pros: Very friendly staff. Good service by the agent. Properly arranged pick-up and drop-off service.

Cons: Car needs some cleaning.

Pros: Pleasant, calm, efficient and friendly

Cons: NA

Cons: No representative at the airport. After several telephone conversations with Autorent, we learned that there were a lot of customers and we had to wait for someone to come to pick us up. Waiting time at the airport 1.5 hours. The total time from landing the plane to receiving the vehicle is approximately 2.5 hours. In addition, a very high deposit (EUR 800) despite purchasing full insurance.

Pros: Nice, welcome and fast! But make note that one needs to call the rental desk representative, everything else is smooth! :)

Pros: Very efficient good service

Pros: Nice friendly service

Cons: Had to wait 20 minutes to be picked up, car was a bit scratched up and had service light on

Pros: Great car, easy pick up and return of the car from Paphos airport, nice staff, very easy and stress free

Pros: Friendly service, and reasonable prices

Cons: No staff was present at the facility when we dropped off our car at the scheduled time.

Pros: Efficient

Cons: Car not very clean on collection

Pros: Good car, good price and returning car we had no hassles

Cons: We waited for the rep for 30 minutes. When he didn't arrive we had to call around to find him. He arrived 20 minutes later!

Pros: The car was very dirty both inside and outside and in poor technical condition

Cons: Quick drop off

Pros: The car battery went flat a couple of days after we'd got it but they did sort it quickly. The battery was half the size it should have been! Didn't have long to wait to get to the airport when we dropped the car off.

Cons: If there is only 1 person in the office it means you have a long wait at the airport or when doing the paperwork to collect the car. There was only 1 lady when we arrived but 2 when we dropped off.

Pros: Very disappointed that the error in online booking couldn't be resolved. I asked lady to start a new booking but she refused.

Cons: Everything.

Pros: Fast pickup and drop off, quick paperwork

Cons: The car was a bit old and tired

Pros: Close to the airport. One of the few companies who provided manual vehicles. Coffee outlet next door should you need to louter for any reason.

Cons: Old model. Probably passed down through several rental companies during its life. Very sluggish on any kind of drag. Good news it was reasonably econ9n8cal to run.

Pros: Nothing

Cons: We paid on big automatic car, we got small Manual car. We got a car without air conditioner. You avoid us the option to do an insurance.

Pros: Staff friendly and efficient

Cons: Couple of minor faults with car

Pros: Friendly staff

Cons: Rental was supposed to be full to full for fuel, but there was under a quarter of a tank when I picked the car up. It's nearly impossible to return the car with the same level of fuel, and you risk having to pay extra if they have to add fuel to top up.

Pros: The staff were really friendly, the car was good and the price was by far the best. I would definitely use autorent again. The car wasnt in perfect condition to begin with which I think alleviates some of the pressure when driving.

Cons: The only issue was when picking up the car and the instructions weren't super clear. We had to wait for over an hour to finally get to there because the car to take us only had 4 seats and other people would push Infront of us even though the driver knew we had been waiting.

Pros: Very nice and helpful service provided. Quickly and efficiently.

Cons: No comments

Cons: there was no representative at the airport. They didn't want to take my family on the shuttle, only the car drivers. The rental took about 2 hours. The car was out of fuel even though it should have had a full tank. the fuel light came on after 1 kilometer from the office

Pros: The people working there were all very helpful.

Cons: The car was a bit older and lacked power for the hillier areas, however overall it was okay.

Pros: Always answered the phone promptly. They contacted me as soon as I landed. Better to book directly with them than through a third party

Cons: No problem with the company AutoRent, the actual rental company.

Pros: The original car had a flat tire. The agent was ready to solve the problem by giving us a substitute

Cons: Not really easy to find the shuttle to go to the agency

Pros: Nothing - it was shockingly awful. Terrible service. And the rental pool of cars was in terrible condition too.

Cons: Waited 3 hours after landing to get a car. No-one at airport waiting for me as advertised so had to call for pick up. First car they tried to give me had a bent wheel and dents all down one side! And the car I eventually was given was in bad condition, had a drivers-side window that didn’t open, engine management light on, and a coolant leak. They refused to come out and swap the car at our hotel and very hard to deal with when trying to complain. A partial refund wasn’t even offered. Terrible.

Cons: Went back to car rentals has car was running badly would not change it then car broke down completely had to take it back for a replacement my self even though car was dangerous

Pros: Nothing. We had four cars.. each with issues. Didn't have a car for 3 days of the hire. Now trying to get a refund.

Cons: Attitude of the employees. Disrespectful. Rude. Lied.

Pros: Η πολύ καλή εξυπηρέτηση

Pros: Cheap

Cons: Old car, took a while to pick up/drop off. Agents were very chatty which is nice but sometimes you're in a hurry.

Pros: Excellent return service from the service agent. Refund deposit done there and then with no fuss. Santie was most helpful when I reported a fault with the brake lights. The mechanic was very helpful when he attended to resolve the issue.

Cons: The rental agent at pickup was more interested in telling stories about his army career then getting us on the road, bearing in mind we arrived late at night. His stories were hugely exaggerated about training with the SAS. It was as if he was trying to impress my daughter! The car provided was old (2014)and the brake lights failed. Although the mechanic resolved the issue, they failed again and went off completely. The car also had a headlight out. Car only 1/2 full of fuel on collection.

Pros: All was terribly bad

Cons: We waited more than one hour at airport at night time, while their shuttle took us. We got almost broken car, all scratched, technical condition terrible. We supposed to received car with full tank but received almost empty, fairly enough to go to gas station, at night it was not working... agent who picked up us was unprofessional totally. Worst car rental experience ever and bad holidays.

Pros: Fast and easy drop off

Cons: It took about 45 mins to pick up the car

Pros: Service was good. Friendly and efficient.

Pros: Very friendly and professional staff with good advice.

Cons: Unfortunately our car was on its way onto retirement and was a little old and tired.

Pros: Efficient service desk

Cons: Car was a somewhat outdated

Pros: Rental price is adequate to car condition

Cons: Nothing , considering the price I paid I have no doubts to provided service

Pros: The car was ok

Cons: The plane was on time, they should have been waiting for me but I waited at the airport 1:30 hours before they picked me up (just me because my family didn’t fit in the shuttle). In the meantime I called them 3 times. After getting the car I had to go back after my family.

Pros: We forgot the cell phone in the shuttle, the company found it and agreed to drop it off at the airport and we managed to get it before our flight. They deserve all the credit for their great service.

Cons: An old car and the air conditioner did not cool properly

Cons: there was no representative it took ages to find someone that could help. The lady that dealt with the paperwork was not very friendly at all.

Pros: I had no car provided instead of the “canceled one”.

Cons: The lady was helpful and they dropped us off to another car rental shop. But the overall experience was very unprofessional.

Pros: The representative was very helpful and informative.

Cons: We waited at the airport at the pick up spot for ten mins but had to call to get someone to collect us which was a little disappointing after arriving late at night in heat but after phoning, we were picked up within 10 mins.

Pros: the only minus was the AC its function was too low overall the service was good, i would recommend it if you go to paphos, cyprus

Pros: They áre very polite

Cons: They charge me 150 for a mirror i broke. I did not understand that they had to pick up me at the airport

Pros: Cheap, no frills

Cons: Claimed we underfueled the car on return.

Pros: price

Cons: old car 136K km, some deficiencies like windscreen washing did not work

Pros: Staff were extremely professional, polite and helpful. Price was cheaper than competitors and car provided was of good quality.

Cons: Rental site is off airport, so a shuttle is required - you need to call to confirm you are out of security. Time taken to be collected and for rental procedures to happen can be long because of this.

Pros: Very prompt on returning excess payment

Cons: Very poor communication and irresponsible personnel in liasing regarding car drop off times

Pros: Pik up driver was very patient as we lost a bag he waited until this was dealt with by the airline

Pros: Cheap no frills car options available

Cons: Took a few days to get my €550 deposit back. They actually take it from your card so if you are in on a budget, just beware as you’ll hve to wait for it to be transferred back to your bank.

Pros: Ease of use, friendly and efficient

Cons: Not so easy to find, needs a much bigger sign up.

Cons: Car was in awful condition and contact on the way out was rude. Tried to contact several time about a wheel imbalance and no calls were returned.

Pros: Nice people. Nice car. Pretty smooth experience. No hidden fees. I accidentally ordered the wrong car and they were very nice and upgraded me to an automatic with no extra charge. I forgot to return the keys and they were really nice about that too, they helped me to arrange the return.

Cons: There is one person both manning the rental and chauffering back and forth from the airport. Pickup and dropoff times were very long for this reason. You need to weigh whether it is worth it to spend an extra 30-60 minutes on each end of your trip in order to save money. I think I would do it again as it was NOT stressful dealing with this company. But it's a factor to consider.

Pros: There was no charging phone cable and very old radio with no gps viewer and google maps

Pros: Great communication, with the representative calling me when we landed in Cyprus and picking us up right outside the airport. She was vey friendly and polite, ensuring I understood and was happy with every aspect of the car rental. I will definitely use AutoRent when we return to Cyprus

Cons: Nothing to mention

Pros: The agent picked us up on time at the airport. Possibility of taking an automatic car. Good service overall.

Cons: The explanations given during the handover were not sufficient.

Pros: Drop off was quick.

Cons: Pick up from Paphos Airport was late. Car wasn't the one I booked, had lots of dents and scratches, only had less than 1/4 tank fuel in it, they told me to fill it up on my way to Hotel, arriving at 10.30 pm in the dark and being my first time in Cyprus, it wasn't a good experience finding a fuel station that was manned. Car made squeaking noises when driving. BE AWARE, when you plan your itinerary in advance. They don't allow you to drive their cars off road, must be on tarmac roads only.

Pros: Τhe person who picked us up from the airport and the person who provided the car delivered an excellent customer service

Pros: Picking up and dropping the car were easy and fast.

Cons: First of all the real name of the rental agency is Autorent M. C. and there are very mixed reviews about this company. I have booked a Kia Piccanto with manual gearbox, but received a very old (more than 10 year old) Suzuki Alto with automatic gearbox and 660 cm3 engine. If you put the Suzuki and the Kia side by side, it is clear that the two cars have a significant difference not just by age but by size as well. Worst car I have ever driven. Many visible damage, hand painted on rust.

Pros: Łatwość i czas obsługi oraz cena.Nie było problemów z odbiorem auta pomimo opóźnienia samolotu .Auto trochę inne niż zamawiałem ale ogólnie prowadziło się bardzo dobrze. Pomimo opcji full to full otrzymałem połowę zbiornika ale z taka sama ilością miałem zwrócić. Żadnych problemów.

Pros: the rental agents were very nice, super helpful

Cons: Car fleet are old and badly maintained.

Pros: car was as advertised and service was good overall, drop off speed was exceptional.

Cons: representative was late to the airport pickup point (though I appreciate it was busy and late) and fuel wasn't full to full as advertised.

Pros: Friendly, straightforward and simple booking/collection

Pros: They pick you up from airport, quick process of handovering car

Cons: Car was in a good condition but it would require some service on chasis. There were some strange noises coming out from chasis when going thru holes on the road.

Pros: Helpful, no waiting and good all round service.

Cons: Nothing the agent was very helpful

Cons: The car was falling apart and sounded like it had multiple problems. I was also given the car with almost no petrol in it.

Pros: Lovely friendly service

Cons: Nobody to pick us up - we had to call to chase the but that was the only negative

Pros: Good car, great service.

Cons: N/A

Pros: So easy and so pleasant - Themis is brilliant

Pros: Not a lot

Cons: The car was old It ran ok, however had a lot of knocks and rattles A few bodywork knocks. Nothing major Rear doors did not open Took car back after 3 days, however all they did was write the issues on the contract To be honest, I should have insisted

Pros: Friendly staff

Pros: Service was good. Very responsive and honest people

Cons: The car first given was not clean. Got it exchanged for one which was very basic. Could have been a better car but overall ok experience

Pros: Excellent and efficient pick up and drop off

Cons: Nothing. May have been nicer to have a pick up at the airport itself but understand that impacts costs and pricing so the service was exceptional

Pros: Friendly. Easy to contact

Cons: Car is a little older than some. Charger not working. Radio reception not too good

Pros: A very friendly manager of the local representative office met us at the airport at 1 o'clock in the morning :)

Pros: Polite and friendly

Pros: Great service & really friendly staff

Pros: Good service

Cons: Just radio unable to tune.

Pros: Reliable and efficient service

Cons: Got lost coming out airport and knowing where to go, but it was alright in the end.

Pros: Pleasant staff

Cons: Not easy to find at airport

Pros: Car was clean and suited our needs

Cons: Friendly service.

Pros: Very professional, nothing too much trouble

Cons: Nothing

Pros: Good service and nice, very friendly stuff

Cons: Nothing, everithing is good.

Pros: Car was a bit old and had some bad out visiability, also left mirror wasnt functioning

Pros: Great helpful staff

Pros: Nice service, pleasant, effficient

Cons: Took time to pick us from terminal. but was OK

Pros: They provided as a better car than we should have and really fast picking up the car.

Cons: They have not a car park on the airport

Pros: The representative was very polite and efficient

Cons: Pick up from the airport was a little lax

Pros: Very friendly agents, were not waiting for us but came very quickly when we phoned from the airport

Pros: Staff were very friendly

Cons: Cars are an absolute joke and should be taken off the road

Pros: Kindnes and helpfull atmosfere.

Cons: Tire conditions!!! Car was ok but it has over 100k mileage. 4 year old car, with repair sheets. Wipers in bad conditions.

Pros: rental process and the value of the rental

Cons: the car deposit can come full to facilitate the delivery of the car

Pros: Friendly helpful.staff

Pros: The people were very helpful and polite.

Pros: Very friendly staff and great value

Cons: Nothing

Pros: They were very efficient and helpful in sorting out the rental and shuttle bus service from and to the airport

Cons: Very efficient service

Pros: Friendly, genuine, not trying to rip me off

Cons: Late to collect us from airport. Car was very old and rattly; fuel cap cover wouldn't open. Didn't offer Full-Full as advertised, had to do 'about half' to 'about half'.

Pros: Very nice

Cons: Evrithing oz perfect

Pros: Great service

Cons: Had to phone to ask about pick up when arriving took a while

Pros: Lovely helpful agent

Cons: Reasonable price ti hire car for a week

Pros: Speedness on delivering car and returning car.

Cons: No balcony on airport, had to call to get transfer to rental agency.

Pros: They were kind and friendly.

Cons: I had pick the company as I prefer Full to Full but it was on the quarter mark and wasn’t sure how long that would last.

Pros: Good communication, help with issues.

Cons: Problem with first car.

Pros: Booked online very easy paid on arrival and no pressure to take out extra insurance cover

Cons: Nothing

Pros: Good service. Very kind after accident. The replacement car was a bit tatty but worked.

Pros: Easy to find the shuttle on arrival.

Cons: I had to return the first one because the lighter didn't work (impossible to use GPS on the phone). I've been told the tank was full but was fake. And the second one was ok but the driver wiper was dead (that was very dangerous).

Pros: Poor. The car it should be on the road as rear boot was u/s and passenger door was not locking. I spent 2 hours going round garages with a company rep but no joy of fixing the door locking mechanism as the part it was too expensive €250. I spent 10 days worrying that the car will be stolen.

Cons: The car was not up to standards. The boot was not operational and I was informed by the agent. Also it was the only car apparently available so didn’t really had a choice. When eventually arrive at my destination I discover that the passenger door was not locking either. I contacted the office and mention the problem but again no car available to exchange. I was then contacted by a member of the car rental company only to be advice that I need to drive to a specific area in Limassol to fix it.

Pros: Quick pick up

Cons: See comments above in how likely am I to recommend

Pros: Nice helpful people

Cons: The pick up at the airport was not very clear.

Pros: Speed

Cons: Waiting at the airport to be picked up

Pros: I could not get on with my first car a automatic and I called and they changed immediately without a problem

Pros: Gave us an automatic car and extra driver for no extra cost.

Cons: Not clear on arrival where to meet pick up person. The car was very old a worn and was not really suitable for any hilly drives. No water in the screen wash, smelt badly of cigarettes inside and had a wing that wasn’t attached properly.

Pros: We rented a car at a cheaper price than other operators. The car (Nissan Note automatic) was not brand new but efficient, perfect for our trip.

Cons: Picking up and returning the car does not take place at the airport, although the operation is still quite quick (the staff is very efficient)

Pros: Our flight was delayed and they held on to pick us up from the airport for no extra expense

Pros: Communication of staff

Pros: Really efficient in car pick up and return

Pros: Quick and quality service

Pros: Car had almost no petrol and we had issues finding petrol station next to our hotel

Pros: The representatives were excellent, clear information and friendly service.

Cons: The car had seen better days, it struggled to get beyond 3rd gear and maintain speed and the timing belt needs looking at but it got us from A to B and didn't break down.

Pros: Easy and hassle free service, friendly staff and decently price rental with no problems whatsoever. Decent enough car.

Cons: Petrol was half tank to half tank return. Would have been easier if it was just full to full.

Pros: My car didn't show up. I had to rent another ca in the airport

Cons: No one came!!!!

Pros: Quick check in and out.. not pressured to buy add on insurances. Very accommodating and helpful.

Cons: Car was old and battered and overdue a service.

Pros: The came after onlyi10 minutes to the airport and take US to the agency which Is not in

Cons: Car ready to be destroyed

Pros: The agents did their best to help, within their limited capability.

Cons: Poor mechanical quality of vehicles (flat tyre, rear door that wouldn't shut etc...)

Cons: The car doesn't have the full of fuel

Cons: Car was dirty and had lots of marks and dents. We were given an automatic which we had not requested. Car had a bulb out which we didn’t realise until the first evening, company said to take to a garage but my husband insisted someone came out to replace it, no one came. So we spent the whole 2 weeks with a headlight out!

Pros: Easy to drop off

Pros: Smooth operation and shuttle bus was a bonus

Pros: great, correct and reliable service.

Pros: Very friendly and efficient representative. Picks you up from the airport and takes you directly to car location so no searching needed

Cons: The service was top notch, the car could be cleaner

Cons: Not friendly at all neither driver spoke from pick up and drop off to airport and the drop of did speak english as he was the one who booked car in and out ,

Pros: met all requirements

Cons: airport meeting I was told by driver I had not answered my phone I hadn`t even switched it on. Shuttle bus was not sign written just grey van

Pros: Staff were friendly, but only head office can deal with complaints, and don't!!

Cons: Staff did their job except from checking the car over before renting out! Car had 129k km on the clock and was knackered!!

Pros: Cheap and simple

Cons: Nothing about the service, but car was 10 years old and struggled when loaded to get up into the hillier parts of Cyprus.

Pros: easy and quite fast service

Cons: absolutely the oldest car I have ever owned

Cons: I had to call them once I had arrived as they were nowhere to be seen at the shuttle bus stop, once called it took about ten minutes for them to arrive which is fine but had this been the instruction it would have been easier.

Pros: they were quick to look over the car once returned

Cons: The car was less than brilliant but I guess that’s the reason for the price. The example images of the hire car only proved the type of car not the quality

Pros: Did not like it

Cons: Slow response lack of transparency in "calculation of damage" - nobody did any evaluation, so paid 250 euros for few scratches on bumper (new bumper for the car I had costs around 100 euros)

Pros: Nice lady took me back to airport

Cons: Paid deposit but then didn’t get booking ref so had to pay again and still trying to sort out. Difficulty tracking down collection and dropping off. Only 1/4 tank petrol on collection. Given incorrect route directions from pick up causing one hour delay. Hired satnav which was obviously out of date and took me on an unmade road at one point. Told I should use Google Maps on my phone! Who’s paying my roaming charges? Discover Cars are agents for others. My car was at Autorent. All round, lousy

Pros: Everything

Cons: Nothing

Pros: Faulty back door wouldn’t open and fuel gage was faulty and the car was underpowered

Cons: Very good

Pros: Staff were helpful and friendly

Cons: Poor quality o& car

Pros: Good price, good drop off back to airport.

Cons: failed to pick us up at agreed time. car was old and had noisy drive shaft.

Pros: Customer facing.

Cons: The lady who dealt with us at the rental agent was lovely.

Pros: Fast and easy going service

Cons: -

Pros: Good price, nice staff, easy airport pick up, no stress. The car was as expected, nothing special for the price. It goes

Pros: All was in accordance with negotiated terms

Cons: nothing

Pros: There were no hidden charges for the insurance. It was easy to book.

Cons: I had booked for meet and greet, they weren't at the airport so had to wait. Could not use the A/C as it was so noisy. I told them when I picked it up that it was very noisy, they said it would stop once we got going but it got worse. Could not talk to each other while it was on. We drove with the windows open the entirel time

Pros: The rental representatives were really helpful and visible at the airport arrivals. Everything was processed and explained well at the office and it all went smoothly

Cons: not great car