AutoRent Mauritius at Mauritius Airport

Pros: I would like to commend the exceptional service and customer experience provided by Kuljeet and Naveena. Their friendly yet professional approach made our car drop-off and exit formalities seamless and hassle-free. Recommendation: The initial coordination with the auto rental team could be improved, as we had to wait for an hour to receive the car. Addressing this aspect would enhance the overall experience, which was otherwise pleasant and satisfactory!

Cons: I would like to commend the exceptional service and customer experience provided by Kuljeet and Naveena. Their friendly yet professional approach made our car drop-off and exit formalities seamless and hassle-free. Recommendation: The initial coordination with the auto rental team could be improved, as we had to wait for an hour to receive the car. Addressing this aspect would enhance the overall experience, which was otherwise pleasant and satisfactory!

Pros: NOTHING except the drop-off

Cons: EVERYTHING. There was a spare tire but no jack in the car when I had a flat tire

Pros: Excellente expérience avec AutoRent Mauritius ! L'équipe est professionnelle et toujours prête à aider. La voiture était en parfait état et correspondait exactement à mes attentes. Un service fiable pour découvrir Maurice en toute tranquillité. Je reviendrai sans hésiter

Pros: Fantastic service from AutoRent Mauritius! The booking process was smooth, and the staff were incredibly friendly and helpful. The car was clean, well-maintained, and perfect for exploring the island. Highly recommend for a hassle-free car rental experience in Mauritius!

Pros: Super nice staff (navina & the other guys). We were afraid from so many bad comments online but our experience was exceptional. Good car/reasonable prices/nothing wrong.

Pros: I recommended you to my friends and family which will be visiting Mauritius soon.

Pros: Mr Om at return

Cons: The fact that it isn't easy to find them at the airport on arrival

Pros: I really appreciated the convenience of renting a car from Autorent without a deposit. It made the process quick and hassle-free, allowing me to hit the road immediately. The car was in excellent condition, clean, and well-maintained, providing a smooth and comfortable driving experience. Additionally, the flexibility of the rental terms was a significant plus, making it easy to adjust my plans as needed. Overall, it was a stress-free experience that I would highly recommend!

Cons: My preferred car was not available anymore but still I got an equivalent of the same car.

Pros: Rotten attitude if lady that did the paperwork at airport (Navena). She was rude and arrogant, reprimanded my wife, stating that we had no booking. Delivery was at night, and I was told to examine the car the next day and make a video. Although I had opted for full insurance (which is a facade, because no documentation), I had to sign for Euro650 damage risk. The last straw, was that I also had to pay an exit fee at the airport parking.

Cons: Pathetic service. Paid for Toyota Aygo, received a Hyundi i10 with 140000km. Poor condition of car...on its last legs. Could not climb simple hills. They even sent an agent to collect the car early (4 days) , even though I paid for 10 days. I was at a conference and found the Autorent agent examining the car. Car had different coloured number plates back and front, different coloured mirrors, poor shocks and wipers.

Pros: price/value

Cons: communication with agents

Pros: Quick and Easy process. highly recommended

Pros: Had a fantastic experience with AutoRent Mauritius! The car was in excellent condition, and the staff was super friendly and efficient. The process was smooth from start to finish, and the prices were very reasonable. Will definitely use their service again when I return to Mauritius!

Pros: Price. Car was OK

Cons: I paid the fine because of not having red triangle in the car and also one paper was missing (totally not my fault), BUT AutoRent refused to refund the fine

Pros: Easy and efficient, good communication

Cons: Oldish type of car , covers on the seats were worn out and water tank to clean windscreen with wipers had a hole in it and could not contain water

Pros: Malvina is great helpful

Pros: Friendly service.

Cons: Empty gas tank, when you arrive and do not know the country, etc. They need to improve the car return service for customers.

Pros: They were waiting for me when I arrived as promised.

Pros: Nothing

Cons: Awful: avoid!! My flight got delayed so I told them I would arrive 3 hours later, they told me not a problem but once arrived they hold me on the line 10 minutes for telling me they don’t have my car, they would send me a taxi and deliver it at 10am the next morning. The car was finally delivered (after many calls I made to chaise them) at 12:30, for which I lost money paid for an excursion not Reimbursed. Fully unprofessional: they even asked me if I could pay them on whisky from duty free….

Pros: Very easy process

Cons: Giving the car back was a bit of an issue because previous scratches were not properly recorded. The tyres were also a bit worn and had there been a collision (although it was fully insured) would have been reason for the assessors to repudiate the claim... but overall very happy with the rental

Pros: Friendly

Cons: Having to go and pick the car up from different location other than airport.

Pros: Auto rent team were really helpful and polite. Sorted our rental out quickly and no deposit needed.

Pros: Auto rent team were really helpful and polite. Sorted our rental out quickly and no deposit needed. We had a fault with our car and was given a replacement (better model).

Cons: The car was old, run down, lacked power, dirty, full of scratches. Upon return, they tried to blame me for the scratches and lack of fuel. Fortunately, I took thorough videos of everything. As soon as they learnt that I had videos, they didn't even bother to watch the video and said that suddenly all was good

Pros: The price

Cons: The car was falling to pieces, there was tape underneath and the car monitor was fixed with glue. I had to pay in local money part of the rental sum. They had a 10€ fee if car is returned dirty (despite asking they say there was no fee). Advise: check your car, if not good condition ask for another one

Pros: Everything )

Pros: 1 agent is okay n willing to help.

Cons: -had to change car 3 times. i lost nearly a day changing cars , doing back n forth and they were unwilling to do the switch

Pros: Clear and precise instructions Friendly and helpful staff Value for money

Pros: everything was smooth

Cons: nothing, everything was good.

Pros: Very bad company

Cons: The bad experience I’ve ever experienced in my while life . Be careful nobody rent from this company. They turn around the car for 1 hour to find something and let me pay the full amount if accident happened to the car , then they discover one fine scratch maybe from tree and it can be mine or from before cause it’s not showing at all , they stole our money because they know that we need to travel and we don’t have time for arguments. Please don’t trust this company and their employees very rude

Pros: Car suspension was poor

Pros: Les agents sont agréables et sympathiques.

Cons: Juste un petit problème de réglage électrique du rétroviseur gauche qui était défectueux et qu'il faut signaler à la prise du véhicule.

Pros: Very good value for money, easy pick-up, was able to postpone return for 1 day without additional cost.

Cons: Brakes were a bit worn out and windshield washer fluid was empty.

Pros: Overall service was good

Pros: At least they provided me a car, they said many renters had not returned their cars that day due to flight cancellations.

Cons: The vehicle I got, that it was a manual, was not clean, and had nearly an empty tank of gas. Had to get gas out of my way before I could even start my trip.

Pros: Very good value rental

Pros: Excellent service and friendly staff. Clean car, but a bit worn.

Cons: Prompt, very friendly and efficient.

Pros: The service was perfect. I got my car as soon as I came out of airport and likewise dropped it off within 2 mins of reaching airport.

Cons: The car wiper was pretty old and was not able to function properly to wipe off the front shield.

Pros: AutoRent Mauritius offers an outstanding car rental experience. The booking process was easy, and the staff were professional. Recommended!

Pros: J'ai loué une voiture chez Autorent Mauritius et l'expérience a été parfaite. Réservation en ligne facile, accueil chaleureux à l'aéroport, et voiture en excellent état. Je recommande vivement pour leur service impeccable !

Pros: I want to thank you for the outstanding service during my recent rental in Mauritius. Booking was easy, the pick-up and drop-off were efficient, and the car was in excellent condition. Your staff were courteous and helpful, ensuring a smooth experience throughout. I will gladly recommend Autorent Mauritius to others and look forward to renting from you again.

Pros: Great communication and easy to find once we landed. So quick

Pros: Friendly and courteous

Pros: Communicative and friendly

Cons: The drop off details were decidedly vague. "Parking D", at night was not sufficient.

Pros: Friendly and helpful team, had the car delivered to my hotel which was excellent. Team were always on hand, a trustworthy and respectful operation. Defied the typical car rental experiences. Will definitely recommend to others.

Pros: Warm welcome, good service, good car. Recommended!!!

Pros: Nothing

Cons: It took more than 1 hour for us to be picked up. It took more than 1 hour to sign the rental agreement and until the car arrives. It's almost 3 hours. Way too long

Pros: Once we had arrived to the office the representative was pretty clear and quick with explaining the service, walking us through the paperwork and providing us with the car. Although they could have been more open to asking if we had any questions as it also felt a little rushed.

Cons: Only notes provided to pick up the car was to meet the Rep near Gate 6. There wasn't a booth so we walked around trying to figure out who we should be meeting, until someone else helped us out. It was just a whiteboard with our names for all to see, and a number to call the rep. Did not communicate well and urged us to get into a random car with another car renter only saying we needed to go the office. Other rented was dropped into a car park. Just needed better commiunication.

Pros: The car was very good and the drop off easy.

Cons: There was nobody waiting at the airport for us. When they finally arrived after phoning them, they took us in a very dirty car to the office.

Pros: Great service from Autorent Mauritius team. Whatsapp message sent one day before we reached which simplified the whole process. I fully recommend Autorent Mauritius. Cheers guys

Cons: My name was not on the list of people collecting cars. There was no one waiting for me. Once I found the people, we had to drive a long distance to get the car and I had to wait for it to be delivered and washed. Lastly it was not the car as advertised.

Pros: Auinash and his team that gave me the car when i Had to change car and return upon my departure was very polite, professional.

Cons: It took about i hr for me to get my car upon arrival and was not the car i choose.

Pros: The staff was best especially Navina when we dropped off the vehicle. She made drop off process as short as possible.

Cons: The waiting time during pick up was way longer. We had to wait almost an hour to get over vehicle.

Pros: All went well from pickup to drop off. Hats off to Autorent mauritius

Pros: autorent was really bad, they want money for nothing

Pros: Superb service. Highly recommended specially the guys from drop off.

Pros: Good price, friendly staff, car was in good condition (some scratches on the exterior but it’s normal here) , everything worked great

Cons: -

Pros: Good experience overall, recommended!

Cons: Didn't like that they were offsite of the airport and it took almost 1 hour to have the rep pick us up and take us to the car and almost 1 hour returning the car and having the rep take us to the airport terminal. AutoRent Mauritius did not give us a copy of the rental agreement return of the car in perfect condition for our records even though we asked at the return of the car and again emailed them twice for a copy

Pros: We rented a car for 6 days. everything went very well . We were made very welcome on the way there and back. You can trust the Autorent agency for your holidays in Mauritius

Pros: Had a great experience renting a vehicle. Staff were friendly and helpful throughout. Vehicle was clean and perfect for my needs. Would highly recommend to others.

Pros: everything was easy and nice! thank you so much for being uncomplicated.

Pros: Car wasn’t in great shape. Damage and scratches

Cons: Charging 500 MUR for getting dirty , considering Mauritius roads is also quite ridiculous

Pros: Smooth rental process, no deposit required. Definitely recommended!

Pros: Friendly staff and flexibility. Great communication! Thank you for your help

Cons: Clearer indication of what to expect for pick up and return, just to make it perfect.

Pros: superb service from the team. definitely recommend.

Pros: Great service, booked for an alto and received a micra. they told me they usually upgrade all their customers

Pros: Friendly employee

Cons: I had to pay 500 rupees for cleaning the car. Although this turned out to be in the contract, it wasn't pointed out on collecting the car and anyway I've never been charged this before in a car rental🤨how are you supposed to clean it anyway, we don't even have a brush

Pros: booked for alto, got an upgrade free of cost.

Pros: neat and fast! whatsapp message sent before our arrival

Pros: Very kind and fast service at the drop off

Cons: We had an issue with the car as we rented a mini SUV, but the agent prepared a mini car - a Kia Picanto and didn't want to change it. The car was dirty on the handover.

Cons: Ce qui n’est pas annoncé au départ, c’est que l’on vous fait payer l’équivalent de 10€ au retour pour le nettoyage du véhicule et l’agent qui réceptionne (sous prétexte qu’il est 8h00 du matin) n’a pas la monnaie pour vous rendre… au final, ça vous compte 20€. C’est une escroquerie…!!!

Pros: Friendly staff

Pros: Excellent customer service, goes above and beyond !

Pros: I really appreciated the exceptional customer service, the cleanliness and maintenance of the vehicle, and the overall smooth rental process. Just what you would look for when renting a car!

Cons: Nothing, overall excellent !

Pros: Nothing to like

Cons: I was given a old car with more than 93 000 kms, scratches on, dirty, broken fuel cap opening lever. I have no idea how this happened but it was the most horrendous rental experience of my life.

Pros: Fairly good

Cons: Difficult to phone them as we didn't have the local SIM card at that time. WhatsApp number would be helpful

Cons: Horrible long 1 hour wait for car, car in bad condition

Cons: Already stated above

Pros: Easy pick up and drop off.

Cons: The absurd ‘cleaning’ charge. Also, I felt aggrieved that my wife and I were not offered a lift from the car return spot in Section D of the airport parking area to the terminal building. My wife is disabled so in semi darkness I had to push her wheelchair the wrong way down unlit roads with one hand while wheeling a suitcase behind me with the other, while our other suitcase plus cabin bag were piled onto her lap. As I went, I found myself wondering if that was what “meet and greet” meant.

Pros: Nothing! Worst in all my years of travelling.

Cons: Shocking all round. Should not be allowed to operate in that fashion. Need to go on to social media to warn people about this.

Cons: We spent too long when we returned the car

Pros: Employees were really helpful and kind. Smooth process for pick up and drop off.

Cons: Car was in really poor condition. Broken front bumper, one tire was constantly almost flat, broken left mirror and fixed with duck tape.

Pros: They need to respect the client time and try to give the car as soon as the client arrived n not asking the client wait more than 1 hr

Pros: Nothing

Cons: Unsafe car

Cons: They charged me 300 EUR for micro dent.

Pros: Import and delivery from parking lot D (public parking where they had an office in the car???) to the airport.

Cons: It is done amateurishly on the street and moreover does not live up to the telephone promise of a refund of 25 Euros.

Pros: Pleasant staff

Cons: Conducted in dark in car park car high mileage poor condition later noticed worn(illegal)tyres!! Which had to be changed told to drop off car on wrong day!

Pros: The qualité of the car.

Cons: To pay an extra for the car washing even if the tank of the car was much more higher than when I took the car at the beginning.

Cons: Only thing is the cleaning charge was charged from me upon returning, when car was already clean.

Pros: The car is very good car.

Cons: The price

Pros: It would be better with an office at the arrival area instead of in the car park

Cons: Very pleasant.

Pros: Drop off was smooth The vehicle was exactly what we ordered

Cons: Paper work done in car park Office would be more professional Pick up information board at airport was not clear

Pros: Friendly staff.

Cons: I had made a mistake during booking and put a return date of Nov 2. I actually returned the car on Nov 1. I think Discover Cars should refund one day rental money if there is a genuine mistake by the customer.

Pros: helpful and easy

Pros: Find better operators to rent out vechiles..... They are not up to standard

Pros: Superb service from the autorent guys. WhatsApp message received 3 days prior our arrival, we were offered a bottle of water as well when we took the car. I can’t say enough

Pros: Good friendly people.

Cons: Vehicle fuel policy - Vehicle should be sent out with a full tank and it will be easier for a client to return the the vehicle with a full tank.

Pros: Very good service.

Cons: The quality of the car was very poor and one of the worst I have had!

Cons: Took over an hour to collect the car, which had no screen wash. Extra charges if the car wasn’t returned clean

Pros: Easy pick up & drop off

Cons: I booked Crita Hyundai and was provided Suzuki with some damages in the right back which I am not sure if that equals what I paid for

Pros: Nothing they just want to make money by charging you for cleaning washing etc even though the car was clean

Cons: Company gave old car full of scratches. Later asked for a proof as video, scratch was marked on car receiving documentation but thats not valid

Pros: Akshay was super efficient and very easy going! You guys should be really proud of him to serve your organization.

Cons: Akshay!

Cons: AutoRent Mauritius company is horrible. They don't have responsiblities about time time keeping, refund for extra fuel, etc. They charged rental fee by Mauritius Rupe with thier own fixed currency rate making me pay a lot without any notice before. Their service attitude was totally unprofessional and unkind. They are obssessed with charging more money to Renter.

Pros: AutoRent is definitely a very good option for Mauritius. The people operating the business were really nice. Easy to sort everything out and they helped me get everything sorted even before my arrival. Overall my experience with them was great.

Cons: They have a policy that if the car is returned dirty you have to pay $10 for cleaning. Although they were amazing and didn’t charge me for this, is something to be aware before booking. Also note that while they will provide you an insured car, the deductible is €625 if anything wrong happens.

Pros: Good clean car fast pickup

Cons: At the return of the car they tried to find scratches and damages just to get out some money despite the fact I had video clarifying everything. At the end I managed to get away without paying for any damage that was there already

Pros: The collection was polite and easy

Cons: The drop off was aggressive and rushed.

Pros: Great and fast service

Pros: Cheap

Cons: Had to video the car because of all the scratches and bumps. Even then argued about scratches. No office.

Pros: Worst car given me and lots of hidden car.

Cons: Giving car

Pros: Car had some minor dings and dents, but overall in great driving condition, and they upgraded our car at no extra cost

Cons: Friendly, prompt, and good communication

Pros: On the website especially selected exceptional car with Suzuki swift photo. What they gave was Nissan micra 55k run car with no pickup and wipers were totally not cleaning windows, had great difficulty driving night. Guys before you book chat with them and take confirmation which car they are providing model how many Km run all. We pay more seeing pics that car will be new But the scenario totally different when you arrive there.

Cons: There was no response to our watsapp messages. They didn’t even bother to message back or call. I called too. Guys avoid autorent on discovery

Pros: Overall good service provided, easy to pick up the car, no problem to give it back, staff is very polite and nice

Pros: Friendly staff and value for money.

Pros: Friendly professional and caring staff

Cons: Not applicable

Pros: Very nice staff

Pros: Online was a breeze

Cons: Physical and contacting proved difficult, fortunately other operators called them as we did not have Mauritius airtime

Pros: Clear details for pick up made it very easy to collect the car (even though we were late) A friendly, professional agent. Quick and easy to return. The car itself was great value too.

Pros: Zero

Cons: Inefficient...................

Pros: Polite and friendly. Professional too.

Pros: Proactive approach of representative and quick service. Car was well maintained and good performance.

Pros: Timely delivery .

Pros: the price is very competitive

Cons: difficult to find the agent at arrival and drop off

Pros: Good service. Nice people

Cons: Cost was high

Pros: Great rep , very friendly

Pros: Friendly people

Cons: Not transparent and random charges without any paper/invoice.

Pros: Fast pickup and drop-off. Very good communication with the agents.

Cons: Tire condition was questionable. Had a flat tire and the spare was also flat. The tire on the car was very worn. We did get pretty fast support to get both tires fixed. So we only lost 1 hour with the trouble.

Pros: The customer service.

Cons: To be honest nothing.

Pros: quick serious deal

Cons: I only miss a return confirmation

Cons: L'état de la voiture déplorable. Voiture en très mauvaise état. Direction bien tordu Suspension avant gauche morte Pneu avant lisse Ligne d'échappement percé Carrosserie bien dégradé

Pros: The car was larger than expected, handover was quick.

Pros: fast and easy

Pros: Super efficient, very nice lady, all went well and was super easy.

Cons: The car rental is cheap therefore you have a cheap car but really you're getting what you are paying for and it is a good value for money.

Pros: Representative there to meet on arrival. Quick and efficient to pick up and drop off

Cons: Condition of the car

Pros: The car was delivered with a flat battery and non-functioning door locks

Pros: The car was a little old, but perfect for Mauritius.

Pros: Simple picking up and drop off nearby terminal, personal communication with agent.

Pros: Fast service. No Hassel and ensured everything was easy. Deposit and payment was a breeze. No Hassel with the return process.

Cons: They should tell you the representative name prior to collection. Makes it easier find them at the Arrivals lounge.

Pros: Flexible. Good new car.

Cons: Not much

Pros: The pick up experience and drop off was much better than last time I rented from Discovercars. The rep was on time and even in advance.

Pros: Personal touch. Lovely people

Pros: Brand new car not expensive good customer service

Pros: Delivered replacement car although still not the best quality

Cons: First car no power steering 2nd replacement car poor condition lots of defects including engine light on which we were told to ignore We filled up first car with petrol only given half a tank for replacement car Trunk had to be held up on second car otherwise would slam down Would only accept cash payment, no card machine, couldn’t put a hold on my card for any issues, made us pay for airport access barrier when leaving airport, all in all not the greatest and both cars didn’t feel reliable.

Pros: Very helpful staff. Kunal was extremely good at keeping in touch when arrived and arranging our pick up and likewise for our drop off. A pleasure to have met Kunal. The whole process was hassle free. Our best rental car experience. Thank you very much.

Cons: Nothing

Pros: Easy and fast! The car was in a very good shape, perfect for our needs and the owner was responsive. I will use again your rental services. I highly recommend!

Cons: The car itself looked good and clean however when I sat my elbow out the open window I realised it was sticky and my elbow was black from what looked like years of not cleaning the car. Funny thing is that the representative told us it was a new car that he just got. Then when we returned the car, he charged us money to wash it when the car wasn’t dirty, saying that we should have washed but not advising us about it when we picked it up. This is why I am.

Pros: Whatsapp messages provided

Cons: nothing

Pros: Easy going. Explained everything No fuss

Cons: Everything was great

Pros: Young Lady was incredibly helpful

Pros: Quick, efficient, easy process and high quality car

Cons: Nothing

Pros: AutoRent Mauritius was a great service! I highly recommend! Clean and new car :)

Pros: The car was new and the company representative was friendly and supportive

Pros: friendly and efficient

Pros: Good price. Fine Service once person arrived. Provided taxi to destination because car was not ready.

Cons: Late for meeting us at the airport for car pick-up and car return.

Pros: All perfect!

Cons: None

Pros: Lovely staff. They were great about the car rental and also sorted us out with a sim card so we could use mobile data/GPS.

Pros: Communication via WA.

Pros: First car provided was ancient, completely bashed around, key held together with masking tape, no GPS.

Cons: Car was delivered with empty fuel tank!!

Pros: The price

Cons: Incorrect car was delivered 45 minutes later then scheduled. The vehicle had no fuel, despite the policy saying full to full. No sat nav was provided. When we queried why we were not given a manual vehicle as booked, we were offered to either take the Micra they had arrived in. Or, drive the current automatic back to our hotel and have a new car delivered the next day which we accepted. They arrived 4 hrs late without an apology or paperwork for the new car. Unprofessional and unreliable- AVOID.

Pros: Kindness of the staff

Cons: The car was really old and dirty

Pros: Nothing.

Cons: Everything. The worst car hire company I’ve ever had the misfortune to use.