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![Autounion at Vienna Airport](https://www.discovercars.com/PartnerFiles/104/logo_70x35.png)
Autounion at Vienna Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Staff friendly and helpful. No issues on return.
Cons: Their pickup point is at a hotel quite a walk from the arrivals area. On a hot day and pulling heavy luggage its not great. I paid for a compact Hyundai I20 (or similar). I got a Dacia Sandero, probably the cheapest and most budget car on the road today which I wasn't really happy about at all. The car was fine, but it left a bad taste in my mouth. I felt a bit cheated.
Pros: Easy and cheap.
Cons: I had to wait for quite a long time to pick up the car because there was a long queue.
Pros: Pretty cheap
Cons: Car had very low oil. Oil light was flashing when taking tighter turns. Checked the dipstick - it was dry. When I called the rental service they asked me to send them proof of the issue via whatsapp/viber, in order to direct me to a service station. After sending the pics/video I got no response. Tried 3 times to call them back with no success. Ended up buying 1l of oil to avoid getting stuck and ruining my trip. Wipers were bad. Also they accept Credit card only/no debit.
Pros: Friendly, personal, and quick.
Cons: The initial finding the place was a little confusing.
Pros: -
Cons: The agent was too arrogant. He has selected the car for us ( KIA ), although I have recerved Opel Astra. I asked to change car, but he claimed that they dont have Opel Astra, although there were many Opel Astra in the yard. And the same Astras were in the yard when we leaved the KIA. I dont understand why he couldnt get Opel Astra.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 21.
Maximum rental age is 90 years.
A senior driver fee applies to drivers over the age of 76.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 01.11 until 15.04) Winter tires are included in price.
Additional charges will be applied.
The first additional driver is allowed free of charge.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Delivery/Collection service is available only by previous request.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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