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Autounion at Fes Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Kind personnel
Cons: At drop off 03:30 am no one was present at rental office as agreed. Caused stress and frustration and we had to call all sorts of numbers and knocking on the door. Did not come until 04:30 (employee that did not even work that day). Very unprofessional.
Cons: The provider had trouble Reading our credit card so it rook a lot of phone calls, and allrhough we then paid by debitcard and i showed thee payment in the bank app they Still were unsure to have received the money so it rook a lot of time
Pros: Auto atsiėmimas buvo pakankamai geras.
Cons: Automobilis buvo senomis nudėvėtomis padangomis. Viena padanga plyšo keliose vietose, šone. Jokio eismo įvykio neturėjome. Susisiekus agentas pasakė nusipirkti padangą už kurią gražins pinigus. Jokių pinigų negrąžino.
Pros: The actual pickup process is very professional and quick.
Cons: Finding the agent upon pick up and drop off was not that easy. The car was in terrible condition! Broken all over, very dirty and the engine water kept overheating. Some other warning lights kept on popping up too. Felt very unsafe especially when traveling long distance from city to city
Pros: Very good communication
Cons: Car quality was very poor. Very sub par.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge. Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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