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Autounion in Marrakech (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Realy professional.
Cons: /
Pros: We asked and paid for an upgrade. The whole process did not take long. Reasonable additional payment. Great car.
Cons: Everything was good.
Pros: We got a nice car and the rentalprocedure was really transparent and good
Pros: Pick-up was hassle free. The pick-up location was very close to our hotel in the Marrakech medina. The agent provided me with all the information, and did not ask me to buy additional insurance (I hate it when they make you feel bad for not taking insurance...). All damages on the car had already been photographed and recorded electronically, and I got a copy of them via email. And for a great price!!
Cons: The car itself was only in OK shape - lots of scratches and even some small burn holes in the upholstery. That's just cosmetic though. The windshield wipers were not good at all though. Thankfully it did not rain (much) during our trip; in the future, I'll check the windshield wipers before driving out of the rental. AutoUnion does not have a permanent office in our drop-off location, the Rabat airport. This was not pointed out clearly.
Pros: They we’re courteous, responsive and easy to work with.
Cons: The car’ has gushed was not working so our tank was almost empty. Luckily we filled up right away otherwise we would have run out of gas.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge. Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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