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Autounion in Arusha with Hotel Delivery
Palace Hotel. Makongoro/Boma Road, Arusha
00255 743 971 963 / 00255 688 169 519
Pick-up instructions
Our representative will meet you in the arrivals area with your name on a sign.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Period outside of business hours
Mon:18:01-07:59
Tue:18:01-07:59
Wed:18:01-07:59
Thu:18:01-07:59
Fri:18:01-07:59
Sat:18:01-07:59
Sun:18:01-07:59
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
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Arusha Hotel Delivery
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$30.90
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Compact SUV
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$49.90
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$49.90
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Intermediate SUV
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$52.17
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$52.17
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$65.99
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Full-size SUV
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$142.70
per day
Arusha Hotel Delivery
Full-size SUV
Mitsubishi Pajero
or similar
$142.70
per day
Arusha Hotel Delivery
Full-size SUV
Toyota Prado
or similar
$142.70
per day
Arusha Hotel Delivery
Full-size SUV
Mitsubishi Pajero
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$142.70
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Full-size Extended Cab Pickup
Toyota Hilux
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$160.75
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$160.75
per day
The above prices are only approximate and were last updated at 4:45 AM on 11/19/24. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 500 km per rental, First additional driver, Additional driver, Collision Damage Waiver (deductible: € 500.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Premium Location fee, Free modifications, State Tax, Delivery fee.
Mileage policy
Mileage depends on the rental period.
For rentals lasting 1 to 6 days, mileage is limited to 100 km per day.
For rentals more than 7 days mileage is unlimited.
Mileage is limited, there will be a surcharge for each additional km.
Details are available at the car rental company's reservation office.
For rentals lasting 1 to 6 days, mileage is limited to 100 km per day.
For rentals more than 7 days mileage is unlimited.
Mileage is limited, there will be a surcharge for each additional km.
Details are available at the car rental company's reservation office.
Driver requirements
Minimum rental age is 20 years.
A Young driver fee is not applied.
Maximum rental age is 65 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
The driver license must be written in Roman, English alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, ID card, credit card on a main drivers name, booking voucher.
It is mandatory to have a Local Driver’s Permit. It can be purchased at the rental desk at the time of pick-up.
A Young driver fee is not applied.
Maximum rental age is 65 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
The driver license must be written in Roman, English alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, ID card, credit card on a main drivers name, booking voucher.
It is mandatory to have a Local Driver’s Permit. It can be purchased at the rental desk at the time of pick-up.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, Maestro credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
Cash, Cheques, Diners, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, Maestro credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
Cash, Cheques, Diners, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Driving vehicles to Tanzania game parks is not allowed.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
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