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Autounion at Norman Manley International Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Nothing , appalling service. The telphone advisor Renae should be disciplined, her failure to respond to our call when we had an emergency shoiuld be addressed. We called her a number of times only to receive two messages saying she would call us, she never did.
Cons: Nothing
Pros: Nothing
Cons: Everything. Lousy service. Incompetent representative. Car was never delivered on the agreed date and time. I agreed to have the car dropped off later. Car was still not delivered
Pros: Dale was great
Pros: At the moment still waiting for my balance to be release. the agent on pick up was very pleasant indeed Dale but overall experience was not good
Pros: No one met me at the airport. After eating at the Kingston airport for almost one and a half hours, I decided to charter transportation to my destination. I kept getting promises that my rental car would be delivered. I kept getting excuses about why it wasn’t delivered, until it turned out that I was dealing with ACTUAL scammers. I would not recommend this service/site to my worst enemy!
Cons: I liked nothing. I was stranded for 5 days before I could arrange another rental
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin, Roman alphabet.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
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