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Autovia at Bergamo Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: No problem occured,that was what I wanted.
Pros: Very kind rental agents.
Cons: Not all kid seats have isofix. You should get rid of the non compliant seats.
Pros: The agent who was checking the car after the rental on 17th March was very nice.
Cons: Absolutely awful pick up process with one of the customer service representatives on 14th March around 8pm. Autovia agent was very rude, tried to force sell the additional insurance and auto assistance package - that was already included in the rental prices. He has also made remarks that we should take insurance as my wife is preganant and "you never know what can happen with the car" Surely enough when we have picked the car - there was constant oil warning on it and no one to talk to.
Cons: They gave us a car with summer tyres and didn't provide the appropriate snow chains even after we told them that we were heading to the mountains and that we would face a lot of snow. We made a claim because we had to buy proper snow chains and we are now waiting for their reply to reimburse the amount we had to pay.
Pros: we didn’t take the car
Cons: this company is a huge scam. do not recommend
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information. Renters from the following country(ies): Italy must provide the following documents: proof of home address (e.g. Utility bill) in order to collect the car.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Information on the exact fee amount is available by request.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, France, Germany, Liechtenstein, Luxembourg, Netherlands, Slovenia, Spain-Mainland, Switzerland, San Marino.
Crossing country borders is forbidden to the following countries: Albania, Bulgaria, Cyprus, Czech Republic, Estonia, Greece, Hungary, Iran, Malta, Morocco, Poland, Romania, Serbia, Slovakia, Tunisia, Turkey.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 15.11 until 15.04) Snow chains are included in price.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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