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Autovia at Bologna Train Station
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Very good check in desk service.
Cons: Garage process was a little informal and rushed. Very little time to check the car and get comfortable before getting in the road.
Pros: The agent, Luna, who booked us in was efficient, friendly and helpful. She communicated with us quickly throughout the trip when things were going sideways Luna told us not to fill the CNG before returning the car, without us asking for anything.
Cons: The garage part of the rental. No one took the time to guide us through the dashboard, so had no idea how to read the 2 fuel type gages. It was a hybrid, unleaded & CNG, not familiar to us. Plus we were told the CNG tanks were full & they weren't. This type of fuel is also not easily accessible, not all gas stations had it The windshield washers didn't work. Car was dirty so couldn't tell what were scratches or dents. One of the reverse lights was out.
Pros: Agents are very generous and gentile.
Cons: The place where they are located, i got a car outside very dirty, someone had returned the car and they gave it to me without cleaning, front the car full with midges.
Pros: Good service in pick up and drop off locations
Cons: My car was not ready in pick up location and they had to bring it from other place
Cons: The car received was different than the one booked (An old Fiat 500L instead of an Opel Corsa). The car was very used (more than 174.000km), it was not so clean, it had some issues at take-off due to used clutch and the windscreen wipers aged and they didn’t clean very good.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information. Renters from the following country(ies): Italy must provide the following documents: proof of home address (e.g. Utility bill) in order to collect the car.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Information on the exact fee amount is available by request.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, France, Germany, Liechtenstein, Luxembourg, Netherlands, Slovenia, Spain-Mainland, Switzerland, San Marino.
Crossing country borders is forbidden to the following countries: Albania, Bulgaria, Cyprus, Czech Republic, Estonia, Greece, Hungary, Iran, Malta, Morocco, Poland, Romania, Serbia, Slovakia, Tunisia, Turkey.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 15.11 until 15.04) Snow chains are included in price.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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