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Autowill at Dubrovnik Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: nice and fluent english person
Cons: proposal for lower deposit with possible additional cost for issues if happen, we had full insurance so it was not necessary and could cause some risk for the customer if approve it
Pros: Nothing she was extremely rude
Cons: Nothing! Unhelpful and arrogant
Pros: The service provided by Autowill in Croatia was exellent. The staff was friendly, they provided all the information I needed and made the pickup and drop off very easy.
Cons: The car was very dirty from outside and inside. The scratches and overall defects were not detectable on such a dirty car. Even the windshield was dusty from inside. The rental desk tried to push us to get additional insurance even though we already had full-coverage insurance from DiscoverCars. Very unprofessional!
Pros: Car was of very good quality. Staff was very friendly and helpful.
Cons: It was a little busy when I picked up the car, with the queue I waited for a little while, but that's not really their fault. The staff did their best to process everyone as quickly as possible.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
During the winter season (from 01.11 until 15.04) Winter tires are not included in the price but will be added to it as a mandatory additional charge of 50.00 EUR per rental.
A young driver fee applies to drivers under the age of 21.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Written permission from the rental company is required.
Information on the exact fee amount is available by request.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas. For vehicles not returned in an acceptable clean condition, an additional charge of 18.75 EUR will apply.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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