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Budget at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: They charged me for 180 euro something and didn't explain for what.
Pros: Good service and smooth drop off
Cons: Long wait to pick up
Pros: Agility
Cons: The car was not the same level that I rented.
Pros: They made me pay a new booking at a higher price for the car. Even though I showed them that I already had paid in full for a car and had a confirmation email. When I when to give the car back, I was told that I had been charged almost £900. This is an absolute joke
Cons: The company are liars. Would never expect this from such a reputable company. I will be taking this further and seeking legal advice
Cons: I returned the car with full tank - I refuelled in one of the closest gas stations to Lisbon airport. And now I'm being charged for a full tank of gas. Thats a rotten way of doing business!
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of 1.89 EUR per day up to a maximum of 18.90 EUR per rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Roman alphabet.
Learner's permits are not accepted; a full driver's license is required. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Additional Driver, Mandatory surcharges, then an additional amount of deposit will be held on their credit card.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 70 % battery charge remaining.
You can find Privacy Policy for Avis Budget Group by visiting: https://avisassets.abgemea.com/dam/avispreferred-EU/privacyPolicy/UK/en_GB/ABG-EU-Privacy-Notice.pdf
Winter tires are not mandatory in Portugal.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Service outside of business hours is available by request and for an additional charge.
Pick-up & Drop-off
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