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Carwiz at Tambo International Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Pick up was easy and great
Cons: Deposit charge was charged to my card which required a refund, which is fine (as I have done this before) but at drop-off First Parking (another company) collected the car, provided no paperwork, were unable to do a car check that the vehicle was returned as received and hence I am in the dark until they email, if I will even receive my refund. If there is a dispute, it will be 2 days after the delivery, so will be hard to prove or disprove as anything. 1st parking could damage it between then.
Pros: Nothing. Utterly disappointed by their service. When it’s time to drop off the car, no one was there to pick the car, had to move around like a crazy person to drop the car. Will never used them. Almost missed my flight due to their incompetence
Cons: Nothing. Utterly disappointed by their service. When it’s time to drop off the car, no one was there to pick the car, had to move around like a crazy person to drop the car. Will never used them. Almost missed my flight due to their incompetence
Pros: The free bottle of water
Cons: Horrendous service all around
Pros: Carwiz - satisfactory. However, agents ('Pace') could be improved - refer reasons stated in general score comments above.
Cons: Average - compared to other market providers.
Pros: Transections conducted at arrivals in public, no office
Cons: Transections conducted at arrivals in public, no office
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 99 years.
A senior driver fee applies to drivers over the age of 80.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
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