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Carwiz at Cape Town Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The service was excellent. There was the agent with my name on a board waiting at the airport. Nothing to complain about.
Pros: meet & greet
Cons: still waiting for security refund
Pros: We have not had our deposit back
Cons: We have not had our deposit back
Pros: Easy pickup process. Meet at arrivals by agent and taken to car in car park. Paperwork and keg handover process a little haphazard.
Cons: Very poor drop off process. Drop off instructions changed. Told to meet at drop and go zone at airport but not met by agent. Phone and messages went unanswered. Eventually handed key back to another agent who was waiting for another client. No paperwork provided and told would take up to 15days to get deposit money back!
Pros: Exceptional service!
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 99 years.
A senior driver fee applies to drivers over the age of 80.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
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