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Centauro at Alicante Train Station
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Centauri charged us twice! Instead of 230 euro they charged more than 700 euros. Submitted a complaint to Discover Cars on August 22, 2024. I hope for a quick resolution.
Cons: It took quite a while to get past the "We don't want the full insurance coverage" question with the agent. And the car we had reserved wasn't available when we showed up. We did get a free upgrade but for reasons we didn't fully understand, we were told not to drive off with it until an hour later. Had something to do with insurance coverage. On return, there was no way to figure out what to do. It was quite a scrum in the Centuro office.
Pros: Realmente, todo funcionó muy bien, con la excepción de la duda de tomar o no tomar el seguro ofrecido por Centauro,...
Pros: tiem to collect and return the car . Less than 5 minutes !!
Cons: nothing
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
The driver license must be written in Latin alphabet. In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Only physical driver's licenses are accepted (not digital versions).
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
A deposit for a tank of fuel is required upon collecting the vehicle.
It is only possible to pay and leave a deposit using the same card.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Andorra, France, Portugal.
Cross-border travel is allowed when pick up has taken place in Spain-Mainland.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Using a ferry is not allowed.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 3 additional drivers.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available by previous request and for an extra charge of 18 EUR.
Delivery service is only available from Torrevieja, Benidorm downtown offices.
A deposit for a tank of fuel is required upon pick up.
Winter tires are not mandatory in Spain.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes. If the customer is late for a return for more than 0 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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