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City Auto Rent at Geneva Airport
Icc Building - Route De Pré-Bois 20 - 1215 Genève
0041227107272
Pick-up instructions
We always welcome you in the Geneva Airport Arrival Hall just under the Visitors Center Signage.
No wasting time, no queue.
Drop-off instructions
We always drop you off just in front of the Geneva Airport Departure Gate.
Business hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Period outside of business hours
Mon:00:00-06:59; 22:01-23:59
Tue:00:00-06:59; 22:01-23:59
Wed:00:00-06:59; 22:01-23:59
Thu:00:00-06:59; 22:01-23:59
Fri:00:00-06:59; 22:01-23:59
Sat:00:00-06:59; 22:01-23:59
Sun:00:00-06:59; 22:01-23:59
Holidays (Office closed)
January 1
December 25
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
II
United States of America (USA)
Opel Astra
6/21/23
Pros: We had such a wonderful experience. Everything went great with Lionel, the owner of City Auto Rent. Clean car, great price, easy pickup and dropoff. No hidden charges. He gave us a booster seat for our 4yr old daughter and also a phone holder which came in really handy. Easily the best car rental in Geneva. Highly recommended!!!
SM
United Kingdom
Opel Karl
6/14/23
Pros: Possibly the best service I have ever had, friendly and efficient and genuinely took great care of us
Cons: NA
NN
Canada
Opel Corsa Hatchback
9/30/22
Pros: Lionel made us feel uniquely special. Smile and truly welcome us: from pick up at the airport, bottes of water, swiss chocolates. Our car was in top condition and extremely well maintained. Unfortunately we had an accident and Lionel was very accommodating, guided us through the whole process smoothly, hassle free.
Cons: Nothing
AM
Norway
Opel Karl
8/5/22
Pros: Everything
Cons: Nothing
HV
Netherlands
Opel Corsa
8/25/21
Pros: nice and friendly service
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 2130.00), Theft Protection, Roadside Assistance (in the country of pick-up), Contract fee, Cross border fee, Third Party Liability (TPL), Road tax, Vehicle registration fee, Environmental charge, Energy recovery fee, VAT (value added tax), Toll pass / E-toll device.
Driver requirements
Minimum rental age is 19 years.
A young driver fee applies to drivers under the age of 24.
Maximum rental age is 85 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: credit card, Passport or ID card.
A young driver fee applies to drivers under the age of 24.
Maximum rental age is 85 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: credit card, Passport or ID card.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express.
The following payment methods are accepted: Cash, Debit cards.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express.
The following payment methods are accepted: Cash, Debit cards.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
One-way rentals are not available.
Crossing country borders is allowed to the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain-Mainland, Sweden.
Crossing country borders with Luxury, Premium is not allowed to the following country(ies): Italy.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Crossing country borders is allowed to the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain-Mainland, Sweden.
Crossing country borders with Luxury, Premium is not allowed to the following country(ies): Italy.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Prices for extras are shown on the booking page.
It is allowed to add up to 2 additional drivers.
Additional charges will be applied.
Delivery/Collection service is available by previous request and for an extra charge of 40 CHF.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
If the car is returned with a lesser amount of fuel, a refueling charge of 40 CHF will be applied + the cost of the missing fuel.
If the car is returned with a lesser amount of fuel, a refueling charge of 40 CHF will be applied + the cost of the missing fuel.
Additional information
An administrative fee of 40 CHF will be charged for each request received from the traffic police.
If the vehicle requires a special cleaning procedure after it is returned, a minimum charge of 100-400 CHF will apply.
Winter tires are recommended during the winter season but are not mandatory. Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge of 20 CHF.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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