Click&Rent at Malaga Airport

Pros: Apart from the delay at pick-up, service was efficient and courteous. No hard sell for "extras". Quick and efficient check of the car at drop-off time and no unreasonable claims that we had damaged the vehicle - though I have yet to check that the refund of the deposit has actually been received on my card.

Cons: The delay at pick-up was unacceptable - sitting around in a waiting room for a couple of hours with a whole bunch of other hirers waiting for their cars. The practice of allowing other hirers to jump the queue on payment of a 40 Euros "priority" fee is a bit of a scam in my opinion! Once we got to be served at the desk the service was fine.

Pros: Nothing special

Cons: The employee asked to see my credit card including the back witth the CVC code. I was not told that I have to add only diesel, not ad blue. The car defects were not presented to me before I took the car.

Cons: They are awful people with No service at all,they start a fight with us When we didnt sign up for extra insurance that we already have through Discovercars,they Said its all a lie and you are going to pay for all damage on the car,When we return the car they made up stores about damlaget but luckily we had film on Everything,they took extra 300 euro for each car after returning them ,saying that its forbidden to rent two car at the same time but they didnt say anything when we rent the cars

Pros: No pressure to pay for extras

Cons: That they couldn’t support me with my issue with Discovery cars (change of pick up).

Pros: Price

Cons: Disappointed. Scratch on the car. Video taken at collection and drop off and they tried to charge me 530 euro

Pros: Roban el dinero de la gente

Pros: They honored the original booking, although there was a mix up about the extra driver. The car had a lot of damage at pick up but that was acknowledged and there were no issues upon return. Cost was very reasonable. Car was as described for size and type and was a pleasure to drive.

Cons: Waiting too long to be seen and also the car wasn't ready had to wait another 45mns extra

Pros: Il était précisé dans l’aéroport alors que c’était en dehors

Pros: Condition of car good

Cons: Staff has firm disposition and not engaging.

Pros: The Toyota they gave me stalled 3 times leaving their depot, and I couldn't get it started, so I took it back and they replaced it a Fiat Panda that I asked for originally, so that was positive.

Cons: They charged me 290€ for 'damage' to the front bumper, which you can't see in the photos because there isn't any damage. A scam, like all car rental companies, unfortunately.

Pros: We just been charged €700 for two small the size of pinhead chips in windscreen which I know be never had this happened on our journey . I believe these were hidden under the windscreen wiper blades on pick up so we would not notice it , because when we returned the car the car checking assistant went straight to them and pointed them out to us with out even checking the rest of the car over .

Cons: As above

Pros: Fast, easy and cost effective.

Cons: Nothing

Pros: Smooth quick process

Cons: No issues all good

Pros: ~Everything is good.

Pros: Nothing dreadful from start to finish

Cons: Nothing dreadful from start to finish

Pros: Shuttle

Cons: Difficult to find drop off point

Pros: Nothing

Cons: Inflexible. Would not accept card with 3 months expiry nor my wife's nor googlepay.

Pros: the agent was excellent and knowlegable

Cons: took a long time due to long qeue

Cons: Excessive time spent to pick up the car

Pros: Cancelled car when we were 6 minutes late and apparently it had already been sold so convinced it was never actually there. Staff were rude both from discover cars and click and rent. Promised a refund of the deposit but haven’t had that yet. Enterprise supplied us with a car and the other customers in there were all from click and rent who were also not given the cars they booked. Avoid at all costs.

Cons: Cancelled car when we were 6 minutes late and apparently it had already been sold so convinced it was never actually there. Staff were rude both from discover cars and click and rent. Promised a refund of the deposit but haven’t had that yet. Enterprise supplied us with a car and the other customers in there were all from click and rent who were also not given the cars they booked. Avoid at all costs.

Pros: The staff on the desk are pleasant those helping with cars are rude and unhelpful.

Cons: Luckily I took a video of the car they "found extra dents" ( which were there before). It feels they are out to get extra money. Felt very cold from the experience

Pros: I have a number of issues which have been ignored by Clickrent and also by discovercars. Specifically loss of days to use the rental due to technical problems, multiple instances of defects with cars, and costs charged by Clickrent without taking any responsibility for the problems

Cons: I am hoping that a speedy resolution can be reached for the issues. Only then can I rate my experience fairly.

Pros: Price

Cons: The windshield was dirty on the inside, so it was almost impossible to see anything outside when the sun was hitting at a certain angle.

Pros: Clean, new car for a good price.

Cons: I returned the car at 7.40am. Despite the office being open and fully staffed I was charged an out of hours fee. After a lot if searching, I found this in their T&Cs but it left a bad feeling. I wasn't told about the charge whilst at the office, I found it a day later on my credit card statement.

Pros: Great price and nice vehicle

Cons: The vehicle needed maintenance sadly and kept refusing to start first time.

Pros: Everything went smooth, the car was great.

Cons: Although I signed and paid insurance with DiscoverCars, Click Rent tried for me to sign and pay another full cover insurance.

Pros: I got almost new car (3000 km).

Cons: Shuttle bus took only me (1 person) to the rent car place. I had to leave my family with luggage in airport. I did not get Cupra Formentor (was special booking for this car).

Pros: It was professional and clear. They were very helpful.

Cons: It does take a while coz there are a lot of tourists waiting to get a car. But not a deal breaker, nothing Click Rent can do about it.

Pros: It was the worst service I’ve ever had! Would not recommend to anyone, would never use again!

Cons: Do not use! Stay away!

Pros: Click rent customer service was appalling. When I told them I had booked a 7 seater with luggage space and the car they were giving me would not accommodate all passengers and luggage - they were not helpful at all. They simply told me to ring discover cars and sort with them.

Cons: The customer service rep - a lady called Amanda was very rude. When I tried to explain to her that we would not fit in the car with the luggage, she simply took off the boot cover and threw at the passenger seats behind the driver and told us we had space now. She left me and my son standing at the desk when I was on the phone to discover cars and didn’t care what was happening.

Pros: Great

Cons: Price reasonable and friendly staff

Pros: Nothing

Cons: Would not hold car despite being paid for and assigned to me for a week after a missed departure.

Pros: The flexibility, quick drop-off and straightforward approach.

Cons: The car was quite scratched so we were afraid some old scratched could be attributed to us.

Pros: Very efficient collecting car

Cons: Very difficult returning car. Lights on, staff present but would not allow return 1 minute before 8am. Staff member checking car was just short of using a magnifying glass. Lots of pre existing damage not on their system. Luckily I had photos. My one suggestion is check car very carefully and take lots of photos.

Pros: The service is always respectful, unlike other car rentals.

Cons: The car pick up was totally chaotic and disorganised. The number on the ticket didn't tally with the numbers on the screen, and the button machine didn't make any sense. Only 2 staff on reception with at least 50 people waiting. Waiting for 90 minutes meant we missed lunch with friends - really not good. I didn't get the car I wanted, either.

Pros: We have a small scratches on the left side of the car, probably someone hit us on parking. Click rent said its 420€ damage and took it from my credit card. Now I am looking with discover.cars how to refund, because we pay for full coverage.

Cons: We thought that we took Citroen C3, but they gave us Seat Ibiza new model, great car - even better for same money.

Pros: Broken parcel shelf

Pros: Nothing

Cons: Hidden costs, bad service, slow pickup, car smelt of smoke

Pros: Great value for money, for the car we hired

Cons: They hadn’t recorded the previous damage to the vehicle properly. If I hadn’t taken pictures and videos, I would have had the headache of possibly being charged for the damage.

Pros: Been. Talking to a wall didnot care about the client kept saying they are not responsable discover car is the guilty one In one world both company either discovercar or click and rent are useless

Cons: Everything

Pros: Only the car itself, in fact one of the 2 cars we hired

Cons: One of the cars were given to us with oil indicator on. Of course we refused taking it even though agents claimed that the indicator is not functioning....haw can we know. Replacing the car took more than hour and they asked for additional payment Upon returning the cars, even though we paid for extra insurance that was covering all risks they insisted to make an inspection infront of us. didn't let us with priority as we were already getting late for our flight. Agents were extremely rude.

Pros: Everything was quite efficient and easy to use.

Cons: They didn’t have any of the information that I put in from discover cars.

Pros: Nothing except the car itself

Cons: The staff is unpolite, not straightforward with the terms, with a rude tone to all customers, unprofessional, condescending, potentially with a racial flair of applying differential treatment to clients.

Pros: Pick up service, rental area , nice car

Cons: I don't like the extra cost i had to pay ... I dont think that I can trust my order on your (Discoverycars) internet site... extra cost 261 € !!!!

Pros: Like the arab or maybe he was from marrocco. Very service minded and helpful

Cons: rude staff. Into this scam. The service is terrible

Pros: The service was very long about 45 min waiting time. The agent was pleasant.

Cons: The service was ok but the agent was not super clear about leaving the car after hours had to come a day earlier and inquire about the drop off

Pros: Everything was smooth and efficient

Cons: We were never told that an International drivers license would be required to rent the car with Clickrent. My husband got refused being added as a driver with his Canadian licence.

Pros: Nothing!!!

Cons: Everything! It took us about one and a hald hour to pick up the car!

Pros: Pick up staff was helpful. But many scratches was not mentioned and car was very dirty.

Cons: Drop of the car it was a military tone. I wanted to move my luggage but the lady told me with a strong voice that I have to stay still at back of the car until she was finished. So pointed out many scratches but I was lucky to have taken photos.When renting at OK Mobility they are not so into details.

Pros: Need to be more efficient when picking up cars. Far too long waiting around for documents to be inputted

Pros: Sweet personal and Nice cars.

Cons: It was super.

Pros: The folk at pickup and drop off were super efficient, and had time for a smile and a joke too. Ridiculously good value rental!

Cons: The transfer bus wasn't there when we got to the pickup point, but arrived soon after

Pros: Upgraded for nothing,

Cons: Tried to sell you extra insurance

Cons: Could easily been more friendly when pick up

Pros: The car had a scratch on the driver’s door and nobody told us about. When we noticed it was a big shock to us and worry what's going to happen. Even calling to the rental agency did not help as they did not advise the scratch is before our rental time!!

Pros: Friendly

Cons: Waiting time to pick up

Pros: Fast and hassle free service

Pros: Amanda who we met to drop off the car was lovely and checked everything in detail but nothing was raised (as we hadn't done anything) so it was as easy as that

Cons: Nothing!

Pros: Very friendly staff, clean facilities and smooth shuttle. Also found my contacts from last years booking.

Cons: Window screen was dirty on inside wich we realised later when driving in sun shine.

Pros: I rented a new car, only 16 km, a beautiful red seat Ibiza

Cons: Nothing in particular

Pros: Insufficient shuttle buses resulted in us having to wait almost one hour for the shuttle to the location. Then we had to wait again in line to actually receive the car. Overall, a poor experience due to poor service by Click rent

Cons: Upon return, we also had to wait to have them review the car. This delayed us in getting to the airport. Very unhappy with the efficiency/service provided.

Pros: They provide a shuttle service and reception is friendly

Cons: They charged me 46 euros as the petrol was 1 bar below full tank due to driving it back to the office. Upon returning the car it took them 20minutes to check the car and at the time the shuttle bus arrived therefore I had to depart for airport. It’s a sham that they took 46 euros out of my deposit for maximum 5/10 euros petrol

Pros: Professional office service, friendly people, giving a ride to and fro airport to the rental place.

Cons: 1-Representative did not go through the faults of the car when I rented. He suggested me taking photos of the faults that I could see when I rented. I thought it was because the office was a bit busy. It was a bit confusing though. Fortunately, I have not experienced any problem when I returned the car. 2-Car did not have parking sensors

Pros: Nothing

Cons: They are fraudsters

Pros: Quick because no clients

Cons: The staff were a bit gruff on returning the car

Pros: Car was in very good condition. Car pickup and return without any problems.

Cons: There were no signs inside the airport for Click&rent telling us were to go.

Pros: The price and the car overall

Cons: Poorly explained location of the shuttle and business hours for pick up and drop off. Impossibility to pick up or drop off out of the business hours

Cons: Having to return to the airport to get a taxi.

Pros: Modern car in good condition.

Cons: Time waiting at airport for shuttle bus.

Pros: office closed at 8pm. flight touch down at 9.30pm. flight number infirmation given to dc

Cons: office closed at 8pm. flight touch down at 9.30pm. flight number infirmation given to dc

Pros: Lovely car - new Ford Focus, which we had ordered. So often you get fobbed off with the "or similar"! No undue pressure to take out their over priced insurance and Damage Waiver funds released promptly.

Cons: Nothing

Pros: Horrible scammers. They found a nick on the hood by the windshield that I didn’t take pictures of (there were nicks scratches and chips all over the car) and said I must have done it, and then charges me 645 euros for it. Read reviews and there are HUNDREDS saying the same thing, my bad for not reading them before renting. Also horribly rude and long waiting time. DO NOT EVER USE CLICK RENT!!!

Cons: Absolutely everything, they are HORRIBLE!!

Pros: Nothing

Cons: They made us hoover the sand out the car and tried to charge us for a missing parcel shelf that was never there. Rude, unhelpful, no air conditioning while waiting.

Pros: Kept their promise

Cons: They would not

Pros: Entregue le coche correctamente con el tanque de combustible completo el dia domingo 26 y al dia de la fecha (30/06) no me reintegraron el deposito de garantia por el combustible de 200 euros. Inaceptable

Cons: Entregue le coche correctamente con el tanque de combustible completo el dia domingo 26 y al dia de la fecha (30/06) no me reintegraron el deposito de garantia por el combustible de 200 euros. Inaceptable

Pros: Transfers to the pick up / drop off were very good, no issues with car, condition of car was very good.

Cons: Charged an additional fee for a diesel vehicle although I did not request a diesel.

Pros: Drop off was great, service from staff drop off was very friendly and efficient

Cons: Totally screwed us over with hidden costs when picking up keys. Took advantage that we where tourists and had limited option once we where there. Car was in terrible driving condition, service light on, low tire pressure tight on and steering have strong pull to the left. This car should not have been hired out, it was not in a road worthy condition.

Cons: No Key box drop off for out of hours. Instead an Additional 50€ charge.

Pros: good cars

Cons: agents are not welcoming it is unbelivable to wait one hour and half to have a car;the agent must be in place when we take the car

Pros: Scam

Cons: Disgusting. Waiting on a reply ???

Pros: There were ample Customer Reps to take care of the customers

Cons: The service is good, but the rep was a bit pushy with her extra insurance. I had already paid for full coverage with another vendor

Cons: I will NEVER rent from them again. They were running a scam to surcharge for "new" damage. My vehicle was handed over with 2 damages noted. There were 10+. Because I carefully photographed them all, I avoided being charged for " 1 new damage" . Other renters I talked too were successfully cheated out of money.

Pros: Cars were new and clean.

Cons: Service offered in the main office in Malaga

Pros: Pretty pain free

Cons: Shuttle bus very inefficient

Pros: The price.

Cons: The fact it's advertised as at the airport but a shuttle bus is required to and from the office. Extremely rude service. Tried to scam me into paying for additional insurance even though that what they were offering was already covered through my insurance with you. Office doesn't open until 8 so there was a massive back log of cars dropping off everyone with early flights to catch.

Pros: Too slow

Cons: Too slow

Pros: the employees were kind

Cons: the car was awful and risky to drive vw polo black

Pros: Pick up service

Cons: Car provided not similar to car type booked

Cons: Shuttle pick up at airport was terrible. No system, many people pushing and arguing to get into the small shuttle van. Over 2 hours to get from shuttle to our car.

Pros: Efficient check in staff and car check on return

Cons: Days taken to release block on credit card re damage deposit. Pick up not on the airport so need to add around 45 mins

Pros: Friendly service agents

Cons: The car windshield was very dirty, made driving into the sunset on our first day very dangerous

Cons: 40 min wait outside office

Pros: Pretty smooth service overall

Cons: Took a while queuing at the office

Pros: Click rent were ok. Silly rule about fining you 150 for a tissue Delpasso car had stupid terms and conditions that meant I was unable to hire car

Pros: Everything

Cons: Slight delay on picking up the car

Pros: nice car for a good price

Cons: they don't answer the phone

Pros: Inma was very helpful

Pros: The rep at desk didn't spend ages trying to talk you into extra insurance and an extra driver was free of charge .

Cons: Car had quite a few Marks and scratches not listed on hire form which they refuses to note and told us just to take a video but to be fair on returning the car the process was simple and our deposit returned no problem.

Pros: Everything went perfect, very good car rental company

Pros: Ease of taking you to the collection point

Cons: Slight wait only had one person on the desk

Cons: Did not pick up the car. I booked fulll coverage as I am using a debit card. This insurance was not with the car rental company and did not solve my issue. No car - will not rent through you again.

Cons: Overcharging for petrol and puncture

Cons: Time taken to get the admin processed at the agent's service desk, prior to hiring the car.

Pros: Efficient

Cons: Trying to sell upgraded insurance

Pros: Efficiency. Quick and simple

Cons: Unexpected additional insurance. I would prefer to know the real upfront costs when booking online.

Pros: Very helpful and professional. Very prompt - no waiting

Pros: Car

Cons: People unfortunately :(

Pros: Nothinf

Cons: False advertising

Pros: Click&Rent really helped us trying to solve our car rental issue, no thanks to Discovercars! They were very simpathetic and helpful in trying to find a cost efficient solution for us.

Pros: The car was new and clean

Cons: The agent tried to take money at every step. The range of credit card block at maximum, 40€ to give back the car before 8 o clock, i ve to use three credit card to pay the amount blocked because my cc will expire in two month. I ve to pay 20€ to take a taxi to go to the rental desk..

Pros: Fast, efficient and inexpensive.

Cons: I liked everything and was very pleased with their service.

Pros: Good, we got a very new car, and good (comparable / better than the one online). While you at other places you often get lesser ones than the one advertised.

Cons: Pickup could be a bit faster (quite a lot of computer entries)

Pros: absulutne vsetko

Pros: People are nice

Cons: The company policy aren’t clear enough and we had to pay extra insurance, 3 times more then the car rental price to able to have the car.

Pros: Pick up and drop off were handled well and seemed quick.

Cons: Small engine size of car.

Pros: Professional and friendly

Cons: Sometimes it can take ages normally if the people in front take ages finalising their rental. Never takes us that long!

Cons: The booking info said in terminal when it’s actually a shuttle bus