Click&Rent at Menorca Airport

Pros: Friendly efficient service

Cons: Not clear where we had to find the courtesy bus at the airport to take us to the rental office. A sign would have been really useful

Pros: Long time waiting at the airport as the driver of the bus did not stop to pick up passengers the first time. We then had to ring the office number twice to see when the next bus would come. Overall waited 50 minutes at the airport for a shuttle bus when they should come every 10. Were then told that we were not covered to the extent we thought we were when booked through discover cars. Terrible experience.

Cons: Car return was smooth.

Pros: Bus drivers too and from the airport were friendly. Drop off was also efficient.

Cons: Long wait to collect the car.

Pros: Great quality car!

Cons: Super friendly, especially the return!

Pros: jakość oferty

Cons: długi czas oczekiwanie na zwrot wysokiego depozytu

Pros: Very affordable & excellent experience

Cons: Ils ne sont pas venus nous récupérer à l'aéroport. Nous avons loué dans une autre agence . Quand nous sommes allés les voir le lendemain ils nous on dit que les horaires sur leurs documents étaient inexacts...et qu'ils étaient "sorry" Leur plate-forme téléphonique est catastrophique même des locaux

Pros: Value, good choice of cars and very helpful transfer drivers.

Cons: Only the lack of staff to cope with the number of customers

Cons: Car wasn't clean on the outside and that is not helpful when capturing any damage

Pros: friendly stuff

Cons: they didn't tell us about previus damages (scratches) on the rented car...

Cons: Long waiting time

Cons: They did not rent the car because of international driver license. It is strange becase we rented in asturias a car for several days and retuned it hours beforw getting to menorca. No issues and no demand for idl. Personel in counter was rude and unhelpfull. Only coment was to call their call center. Trted 12 times unsuccessfully. Fortunately customer servoce of discovery did amswer. Ended leasing a car directly in the airport as nobody but the lady in the couter of click rent demanded idel

Cons: Not so new car with scratches

Pros: Lovely people

Pros: Prompt service and excellent hand back, deposit back in my account within an hour.

Cons: Nothing

Pros: Good value

Cons: The interior glass was very dirty and affected vision when the sun was low. Should be cleaned more often.

Pros: Efficient and friendly staff. Clean, good condition car.

Cons: Shuttle bus is infrequent and only fits 8 people. Wait on arrival was a bit long. At drop-off was lucky and shuttle was leaving just as I finished return, but difficult to time it well for departing flight.

Pros: The price.

Cons: The lack of clarity surrounding transfer procedure, the wait time for collection to take us to the depot, the wait time for collection of the vehicle, the friendliness of the staff, the wait time for returning the rental. In total I spend 3 hours of my holiday collecting and dropping off the rental. This simply is unacceptable versus their and your compeditors.

Pros: Very good car, efficient staff at office. Excellent value

Cons: Time waiting to get from airport to pick up car

Pros: Car was immediately available and simple to locate on the lot

Pros: The transfer availability at the airports to take us to the office to pickup the car.

Cons: I payed for a bigger car, because I needed an extra space on the trunk, but I’ve got a smaller car.

Pros: Niente

Cons: Tutto. Pessimi

Pros: Fast and efficient pick up at desk. Needed to wait for pick up transfer. Have to wait 25 minutes for staff to turn up in the morning for returning the vehicle. There are no hard sell of excess insurance the girl just ask if I needed it that's all.

Pros: Quick, easy and efficient

Cons: Could be closer to the airport... (bit hard for them to do that)

Pros: Tudo extremamente correto. Só não atribuo 10, porque há sempre algo a melhorar.

Pros: Excellent service

Cons: Maybe have sign in the airport car park pick up so customers know they are in the correct place waiting for the transfer.

Pros: Car immaculate with great turnaround on receiving car. Agents speedy on dealing with clients and pleasant.

Cons: The email of the cars damage which was sent did not download, so this was an issue.

Pros: All IS good

Cons: Nothing

Pros: When deliver the car company nvent that they found some cigarette to keep with my deposit Total scam …

Pros: The car

Cons: Everything else.

Pros: Car in good condition, clean and click devolution.

Cons: Hidden costs, extra high charges and conditions and extra insurance required

Pros: Good value for money Service was efficient however I was asked to prove that a certain damaged paintwork was not my doing. It was a good job I took a full video of the car’s condition at the first point of collection otherwise I am sure I would have been accused of it’s damage. But all in all it proves that both Click and myself took the correct precautions to justify a correct outcome! I will use click again for sure.

Pros: The good manners of the personal and the service in general.

Cons: Not having a drop-off option or someone dedicated exclusive for scheduled drop-offs.

Pros: L'écoute et l'accueil lors de la rédaction du contrat de location

Cons: Point de rencontre à l'aéroport pour la navette du loueur non matérialisé. L'attente pour récupérer le véhicule.

Pros: It was very good, I liked the experience and would definitely use Click&Rent again.

Cons: Car was dirty no screenwash covered in damage no handover of vehicle

Pros: Speed of pickup/dropoff

Cons: N/a

Pros: O carro.

Cons: O preço final e o atendimento

Pros: Nothing

Cons: Dirty damaged car. Rude staff. Scamming money. Car I rented not available. Poor pick up shuttle. No word for how bad they are.

Pros: The car was fine

Cons: The pick up is too far away from the airport. The office was full of customers and there were only two girls operating the desk so time was wasted. The attitude of my representative was not in keeping with normal hospitality values. I will not be using discovercars again and will not be advising anyone to go near Click& Rent

Pros: Great

Cons: Everything was fine

Cons: I didn´t get ANY of car from Click&Rent because they are starting to demand extra fees using "not credit card" scam!

Pros: The personal at the service desk were very nice and clear in communication

Cons: The pickup time and the tone of the driver in the first talk

Pros: friendly helpful staff

Cons: it did feel we were left waiting too long when dropping off the car and obviously needing to get to the airport but we were there in plenty of time in the end.

Pros: best price and availability while Avis & Hertz were sold out.

Cons: Which they were located at the airport, so I didn't have to take a shuttle.

Pros: Nice agents.

Cons: Shuttle service from the airport. Too many people were waiting and not enough shuttle busses.

Pros: Reasonable price

Cons: Difficulty in collecting and dropping off certainly took too long

Pros: Rate advertised changed immediately upon arrival. Many extras fees

Cons: Very little flexibility on rates and always blaming the fact reservation was made through a third party

Cons: It was not clear that the card you pay with has to be the same CREDIT card you are going to use to give a deposit. That was a huge mistake because they could not change the name of the person that did the booking and we could not give another card. We had to cancel and we lost all our money on that booking.

Pros: Efficient and friendly

Pros: Horrible they didn’t refund me 200€ I pay for causion I tried to phone them and they said they made the transfer but I didn’t receive nothing

Pros: Price

Cons: Time of process picking and retourn

Pros: Return of car was fairly quick.

Cons: Rude staff, long wait times, huge deposit.

Pros: Nada

Cons: Atención al cliente desagradable y con prepotencia. Estafa porque te hacen pagar un seguro extra de 105 € por la cara al no tener tarjeta de crédito (que nadie suele tener la normal es la de debito), en caso tenerla te retienen la friolera de 1050 euros. Nos dieron el único coche que no tenía pantalla táctil porque lo comprobamos con los demás coches que veíamos de la empresa y además no correspondía con el que contratamos si no que era inferior. Lo contratamos porque no nos quedaba otra.

Pros: As stated above, courteous and efficient

Cons: Difficult to find when dropping of the car

Pros: Be the first one out of the van and into the office or you will be waiting for a very long time.

Cons: They are still holding my deposit. Ridiculous. No way to reach anyone on the phone.

Pros: Good car

Cons: Spent a long time queuing to pickup with no obvious signage or process communicated by staff. Loads of miserable people waiting for hours outside in the heat. Will definitely not be using this service again, a horrible experience.

Pros: Very efficient transfers to office. Great rental car and straight forward drop off.

Cons: Fully comprehensive insurance very expensive. Disappointed to have to pay for extra driver too.

Pros: Friendly and helpful staff

Cons: Took too long to get car. Car a bit shabby.

Pros: They were friendly enough but the insurance issue is unacceptable

Pros: Nothing

Cons: All Of the above points.

Pros: Not much.

Cons: Listed above.

Pros: Awful awful company

Cons: Charged us extra. Horrible communication ñ. Nasty people. Why does discover card work with a company with such a bad reputation.

Pros: Car was good

Cons: Pickup at airport hit and miss

Pros: Click&rent never ever!

Cons: Click rent is really far away from AirPort, only one person can drop off the car (unferstand, that it's due to COVID) but it's really strange take to the aiport husband first and than ride 10 mins to Click rent office.. And after drop off waiting there about 15mins for microbus and another 10 mins go back to airport again.. we travel very often but have never encountered such bad system as here was. they gave us the broken car - claimed they didn't have others. After urging, found new one.

Pros: Not a lot - no real direction to find shuttle, long wait to get to rental office. Rest of my party arrived at villa over an hour before me,

Cons: Service very slow, car quality poor - old, high mileage, beaten up - like rent a wreck.

Pros: Friendliness of the staff.

Cons: The fact that the car cannot be dropped off before 08:00.

Cons: Dear DiscoverCarHire, Please consider below as an offical complain about Click&Rent Menorca. During the pick-up we were given an unacceptably dirty, and awful conditions car. My request for a different, at least a bit better condition and cleaner car was refused with a reason: "we are sorry, we can't change it", though there were several cars same class on the parking, clean and good looking. I hereby request an official answer with reason on my request for a different car refusal.

Pros: nothing this company is a disgrace

Cons: https://uk.trustpilot.com/review/clickrent.es

Cons: Couldn't find pick up point at airport,. competitor firm had to help us. Slow service at desk, appears we were mis-sold a further expensive insurance policy.

Pros: Good value and efficient staff

Cons: A 10 min wait for airport transfer on the way back was a little inconvenient but nothing too much to grumble about

Pros: Nothing

Cons: They were slow don't speak much English and just tried to sell

Cons: It was not readily apparent where to find the shuttle at the airport, a sign would have been good. The rental place is 10min away by shuttle. Agents were nice but it took forever to actually pick up the car. I was charged extra for returning after hours (6:30am) because the rental place didn't open until 8am. Rental place hours didn't make sense considering the number of early morning flights from Menorca.

Cons: At Click &Rent dest I had to pay additional €30 even if my invoice and confirmation were state PAID £13.58 OUTSTANDING TO PAY AT DESK £25.55 or €28.23 TOTAL COST £39.13 HAD TO PAY AT DESK €58.23!!!!! NOT FAIR AT ALL.