CTT Car Rentals at Larnaca Airport

Pros: הנציג אדיב

Cons: הרכב לא היה הכי נקי,מזגן פעל בינוני

Pros: Courteous and professional service

Cons: I loved everything

Pros: The car was a good price

Cons: The instructions for collecting the car were not accurate. After a flight and a late arrival this was extremely disappointing. Returning the car was no better. I received a call from the agent whilst travelling to the airport. 5 people in the car understood it was to be returned to a short stay carpark. On arrival at the carpark I called the agent who was upset I hadn’t taken the car to the arrival drop off point with a 1 minute stop time. When I touched base he was extremely annoying.

Pros: Their quick response to everything we needed, also by WhatsApp during our stay in Cyprus

Cons: Japanese computer Hybrid Only a third of diesel in it rather that being full

Cons: Didn’t like having to sit outside in the heat to fill forms, didn’t want to review until my money had been received

Pros: Can’t say enough about these guys. They were amazing.

Cons: Nothing, everything was perfect.

Pros: Agent was helpful, polite and didn't try to rip me off or sell me anything additional that I didn't need.

Pros: It’s not good company

Cons: Car very old with engine management light on breakers shacking up when stopping

Pros: Very bad service, very bad people.

Cons: They didn’t contact us about the car enough. They didn’t mail us back.

Pros: Generally no problem

Cons: Nothing

Pros: Fast, direct and easy.

Pros: Nothing

Cons: Nothing

Pros: Nothing

Cons: I got a poor car, some levels lower compare to what i've booked. The answer of the agent was "shit happens". The vehicle does not fit to our family and Was Toyota rush, 10+ years old without navigation system, no rear camera, no usb to charge the phone

Pros: liked that after all they have offered us another one small car

Cons: non starting honda.

Pros: Easy to use and loved the meet and greet

Cons: Nothing

Pros: My mum always told me to say nothing when you have nothing good to say

Cons: booked and paid for Ford Kuga to fit 5 persons and lagguages.we arrived at airport at around 8pm (suppose a meet and greet at arrivals,but we found noone so we had to call and go near departures) we found a much smaller car, Mazda 3. The only option given was take it or no, representative was very rude. We had no other option but to travel for an hr with lagguages on our laps. Then they brought the kuga on wednesday evening after we had to contact discovercars.com directly. Stay away!

Pros: Cosmos cars had excellent customer service. Would highly recommend them!!

Cons: Our flight was delayed and I could not get in contact with the representative at the time, so we arrived later than the declared time. I called on arrival to be yelled at and told that there is no car for us. I had to literally call 4 times and beg for a car apologising every time. The person was sooo rude. Only after saying I was Greek and basically crying he considered helping us sending another person from Cosmo cars.

Pros: Responsive - I was not informed of the car’s fuel. I didn’t ask as I was very delayed and tired, however the car rental staff I was able to call and ask.

Cons: Difficult to find upon pick up. On drop off the staff asked me to leave the car in the airport car park unlocked with the key inside. Very dangerous and I felt liable for the safety of the car. The car’s language was also in Japanese and there was no way to change this.

Pros: The representative Yark is very welcoming, kind and helpful, recommended

Pros: Car quality and condition, price, punctuality. Everything was compliant with the request including baby seat and transmission type.

Pros: Quick pick up. No deposit required, only the debit/credit card info. Good price.

Cons: Fuel policy is written full to full, but in reality it was a quarter tank and I had to return almost half of tank because it's hard to estimate exactly to have a quarter tank when you drop of car. Very old tyres... almost no profile and adherence on them. Overall the technical conditions and visual conditions where poor.

Pros: There was SO many problems : First of all - they didn’t wait at arrivals as stated - I had to go buy a SIM card to call them & then the representative was waiting at Costa drinking coffee. Secondly - I didn’t get the car that I booked - I booked a SUV (that’s why I booked with this specific company) & got a completely different economy 7 seater. Thirdly - the car was broken & when we started driving on the highway pieces of the car started flying off - NIGHTMARE !!!!!

Cons: When I called them they first pretended not to know what I was talking about. After they said yes, there was a problem with the car and only offered me a partial refund to keep the car. I was stuck in Aya Napa I couldn’t find another seven seater which they knew would be the case so they were extremely rude & condescending.

Pros: No fuss picked car and dropped off

Pros: Good and polite guy when receiving the car

Cons: Rude and impolite company owner

Pros: Never had any contact at all with them

Cons: That fact that they sub-contracted the car hire to another firm who were not authorised to operate from the airport.

Pros: very honest ,on time to pick up and return exactly what we reserved

Pros: Efficiency, the ability to make contact with the organisation/contact.

Cons: It would help if the pick-up description was more clearly explained.

Pros: easy pick up and an upgrade free of charge

Pros: Contact Jarek was very helpful and made the collection of car very simple after a long journey

Cons: Only thing was car agreement should have been petrol collect full and return full Car was only half full on collection and then when I went to full it back to half at petrol station guy didn’t speak English and filled car up so we ended up out of pocket. Spoke to Jarek and he said if we book again he would see if he could reimburse us ? We are due back at Easter and come to Cyprus 3-4 times a year so if you can help us we would have no hesitation booking with you every time ?

Pros: On time and efficient

Cons: The car was old, but did the job

Pros: Jarek he’s really nice meet us in very good manners

Cons: There is no service desk. I had to call to know of where I’m picking up the car. The car had a bold tyre when I got it it took half a day to get it sorted. Window was not working and when I reported it a guy called Demetris was very rude and shouting on the phone. Very unprofessional. There is no way you should speak to any customer he did.

Pros: The customer service was terrible and the person we spoke to was very rude. We felt they had been dishonest and misrepresented the cars they have for rental.

Cons: We ordered a Toyota Rush & got a Mazda Premacy. No communication was given that we will not be getting the car we had booked.

Pros: Great communication, no hassle at pick up or drop off.

Cons: Nothing

Pros: Efficient and friendly.

Cons: The car was a heap of crap but it done the job for 2 weeks

Pros: Our flight was heavy delayed but that did not impacted our collection

Cons: The car was old, dirty. Buts falling off, suspension making noises

Cons: The car brakes were grinding and made us feel at risk...plus automatic gearbox was slipping and was dangerously rolling backwards on incline...danger trap

Pros: Very professional

Pros: one to one connection

Cons: Cost of car rentals , not just CTT we come every year and the prices have increased since covid and never reduced

Pros: Very happy with the team at CTT

Pros: Very polite and quick service provided

Cons: Excellent service with no issues at all

Pros: Jark was nice and hndy

Cons: Needs to apruve

Pros: Helpful meet and greet service and reasonable price.

Cons: Aircon in car was at best just okay. In hot country needed to of been topped up and working well which it wasnt. One of the fog lights was out, which I pointed out, which was probably illegal to drive around in

Cons: 7 years old car. Smelled bad

Pros: Met agent at the airport to pick up and again to drop off. Car was exact model as it stated online.

Cons: None. Car had a back light not working but overall was fine, reasonably priced and not a car I had to worry about if it got a small scratch (which it didn't).

Pros: Quick and easy process with picking up and delivery of vehicle

Cons: Nothing

Pros: Handover process very easy

Pros: the delivery person was very nice

Pros: The guy took very minimal time during pickup and drop off

Cons: The car was not worth the money I paid. It was the case with my friend also. Both of our cars were not good enough. AC didn’t work efficiently either

Pros: Not CTT

Cons: Not CTT

Pros: The service was good

Cons: The car did not have a spare wheel, so we had to wait to the man from the company to take it to be fixed

Cons: the one hundred extra Euro paid for my wife Your guy in charge said at the time no extra OK and he put my wife,s name

Pros: They were brilliant. Thank you

Cons: Nothing

Cons: The car was old looking with scratches..gearbox was damaged.fuel consumption was 15l/per 100km..a lot

Pros: He was on time.

Pros: The whole booking and pick up/drop off process was really simple and easy.

Cons: I was incorrectly charged. There was a few of us booked with the company and when speaking with the representatives they were incredibly rude when communicating.

Pros: Easy pick up and drop off

Cons: Customer service shocking. Size of car - not what we selected for £350!

Pros: Easy to book, collect and drop off.

Cons: Car wasn't full of fuel and was dirty on the outside.

Pros: The car was bigger than expected. Car rental agents were very nice.

Cons: The agent did not meet us at arrival as stated on the rental aggreement and I had to call them.

Pros: Quick do drop the car, fast and efficient

Cons: Ordered an automatic transmission, received a manual, quite the problem since we don't drive manuals. Car was very old for a rental car but did its job.

Pros: Large size of the car.

Cons: We have been lead to believe that the car would be relatively new, but that was not the case the car was around 7 years old.

Pros: Good car, friendly reception

Cons: Not present at airport at agreed time. took 1 hour to do all formalities.

Pros: availability of staff to solve a problem

Cons: they missed the pickup place, "only" with 125 km, being present at another airport! Luckily they got organized and I received a similar car but with a delay of almost an hour.

Pros: Great service, economical car and Dimitris was really helpful.

Pros: Demetrious was a pleasant man at pick up. Re the question below, would I rent again? From Discovery.- yes 7 points. From CTT an absolute No Minus100 points.

Cons: At pick, up we were charged an additional 20 euros, under the premise of airport taxes. REALLY? Never had that before. The car was an old Nissan Match, poor condition, the boot didn't stay open unless you held it up. The radio/cd had power, but neither worked. Upon returning the car, I requested the man (Not Demetrious) signed the form to say I had returned it, he refused, said I was a distrusting foreigner and swore at me as he throw the keys across the road. A most unpleasant experience.

Pros: It was quite personal, you didn't need to go through a switchboard when there was a problem (puncture).

Cons: No problems.

Cons: Стоимость бензина включена в аренду. Я получила автомобиль с 1/2 бака и сдала машину с ½ бака. Желательно исключить из стоимости бензин.

Pros: the agent was ok

Cons: the car was the worse ive ever rented it would fail an MOT the airbag light was on the horn didnt work gearbox was trashed hard to get in gear and overcharged on my credit card with which ive raised a dispute with no reponse from the agent,never again

Pros: Nothing

Cons: Absolutely the worst customer experience ever

Pros: Nothing. The man was not where he was meant to be. I had to B pay €60 to get to my hotel by taxi

Cons: There was ZERO service

Pros: Mike was great, waiting for us at the arrival and finish all paperwork fast and clear. At the departure he was also already at the arranged place/ airport. He is great guy! Car was better than the one booked, regarding that it was not available the same one.

Cons: I liked everything.

Pros: Dimitris came to greet us in person was amazingly friendly and helpful and assisted in any way he could.

Cons: No complaints was very happy.

Cons: dirty car- dirty service- no sense of talk.

Pros: quick responce. honest

Cons: nothing

Pros: Flexibility in timing/location and ease of pick-up and drop-off

Cons: Charge for petrol in the rental car, forcing us to use as much of it as possible (no refund if we left some petrol in the car)

Pros: The meeting with the representative in the airport was very good. He was very nice, and very helpful.

Cons: Charging the 40 euros in the airport for half a tank of gas was rude. It was not stated before, and it felt as if I'm being robbed and can't do anything about it. The radio in the car didn't work well. The GPS didn't work well.

Pros: The price was good, and everything went smoothly!

Cons: The car was 5 years old, and the engine was weak.

Cons: We waited an hour and a half. The vehicle did not arrive at the airport

Pros: Everything was excellent, no complaints, defenetli recommend to my friends and also in my next trips, great service of your representative by mail befor we order, thenx again

Pros: The pick up, the payment, the drop off

Cons: The missing roof rack, the poor condition of the car engine, the price

Pros: Nothing

Cons: Don’t rent out card that are almost 20 years old. Really... i should not have to explain why. It should be a sept category, a cheaper option.. not a terrible surprise presented after signing inside the airport. When booking online i was shown modern cars as examples. And later a old piece of garbage.. and told .. I signed the contract and it says “or similar” .

Pros: Someone turned up to greet us

Cons: Nothing