Direct Car Rentals at Bridgetown Airport

Pros: Very straight forward- Easy company to deal with

Cons: ?

Pros: Great communication ... Friendly staff and reliable car.

Cons: Nothing

Pros: employees were very nice and easy going.

Cons: at pickup some displays at the airport would be helpful. I had to ask at the information booth where to go

Pros: Ease of pick up and drop off.

Cons: The rental car was a bit tired but not a real problem.

Pros: friendly airport reps

Pros: Once the paperwork was completed the car was driven to us moments later

Cons: We were told that a representative will be holding a board with our name on this didn’t happen we had to ask somebody where we could find the representative this is the only negative regarding the rental

Pros: Efficient and professional

Cons: Due to roads and basic model, vehicle very tired for age

Pros: The people are kind and great in assisting and very easy to locate. They are available when needed, and when you make agreements with them, you can rely on them.

Pros: All very good

Cons: Nothing

Pros: Good car, suitable for roads, clean, economical

Cons: Unfortunately, after a long flight had to go with representative into a town to get his key and then to the car office to get the certificate for insurance purposes. No doubt an irregular oversight.

Pros: Everything apart from the little questioning I had when dropping of the car

Cons: Pointing out something on the car that had been already picked up on and discussed before receiving the vehicle and then have me questioning me about it

Pros: easy, quick and friendly, we had a problem, I called you, you solved it in less than an hour! great service.

Cons: Nothing!

Pros: The rental agent was waiting for us in arrivals at BGI and was therefore easy to find, taking us straight to the car. Very good value compared to some of the older-established rental companies in Barbados. The value and service was very good.

Cons: Having provided various details online with the booking, it would make the pickup process even faster if these were printed out on the rental forms to save the agent having to fill them in.

Pros: Very fast pick up with the paperwork.

Cons: Nothing . All very good.

Pros: ease and swiftness of service. lovely efficient small run around vehicle

Cons: no office at the airport

Pros: The efficiency and leniency.

Cons: The gas tank was 1/3 full. Should be given full and received full.

Pros: Reliability

Cons: I needed to keep the car for an extra day but was allowed to do so. The GPS was not good at providing directions

Pros: The efficiency

Cons: I liked the service offered

Pros: The agent were waiting at the airport

Cons: The price quoted online is not what was I charged

Pros: good value and kind people at pick-up

Cons: Drop-off not as good: nobody answered phone nor was anyone at airport when we arried - ultimately needed to leave car in lot at advice of another oompany's rep.

Pros: Received the car desired

Cons: Had some difficulty locating rep at delivery. Was asked to pay car parking release fee.

Pros: You would not take sterling in Barbados.My Balance payable was £202.34 which I offered as £203 and it was refused because they only take paper money. An argument ensued over £2.34.. I had to fork out USA$265 of MY SPENDING MONEY! Load of shit never ever again.

Cons: You would not take sterling in Barbados.My Balance payable was £202.34 which I offered as £203 and it was refused because they only take paper money. An argument ensued over £2.34.. I had to fork out USA$265 of MY SPENDING MONEY! Load of shit never ever again.

Pros: easy and friendly

Cons: seeing the representative the second time ment my Barbados holiday was over :(

Pros: Friendly and efficient people.

Pros: pick up directly at airport, not having to go to a rental car office

Pros: The staff.

Cons: That there wasn't an office on site at the airport.

Pros: Very friendly. Lower cost for vehicle was also appealing.

Cons: They were not able to remedy my rental situation as the office was closed when i exited the airport.

Pros: Good car and price and ease of airport drop off.

Cons: Person meeting us was not standing at arrivals with a notice. Waited 30 mins and had to phone company who told us he was there but sitting on a bench away from clear view. We then found him but had wasted all that time and worry created about whether the rental was going to work out.

Pros: Quick, efficient and friendly service!

Cons: Nothing

Pros: Meet and greet service at arrival and departure

Cons: Nothing

Pros: Efficient service at both pick up and drop off

Cons: Nothing

Pros: Easy pick up although paperwork a bit long winded

Cons: card machine not working - return point not specified so had to ask around for location of agent

Pros: speed, friendliness

Pros: The quick replies to questions were very reassuring

Cons: I particularly booked this company because they said they give the car to you with a full tank of fuel and you return it the same. In fact this was not the case. I was disappointed in this

Pros: Delivered car to our apartment on time

Pros: Very professional, respectful staff.

Cons: The damage deposit was taken even though the rental car was hit while it was parked and we were not at fault in any way. The damage deposit charged was excessively high at $750 USD. This policy should be changed for no-fault rental damage. Their company should not have taken our money especially when the other vehicle driver’s insurance will be covering the loss and repair of the rental car.

Pros: Good value for Barbados, good quality car

Cons: The pick up process is a little long and the representative was not easily identifiable

Pros: I had issues and customer service reps would not assist. Lazy and indifferent

Cons: Terrible service

Pros: Friendly efficient and good price

Cons: All was good. Will use again next year if good price again

Pros: Everything - ease of pickup, delivery, staff were brilliant

Cons: nothing to dislike

Pros: I did not get a chance to like or dislike they never turned up

Cons: They did not provide a service. They were appalling.

Pros: Polite and effective

Cons: Cost effective and easy from start to finish

Pros: All the personnel I spoke to and chatted online too were really friendly and helpful. I was able to arrange for the car to be delivered to, and collected from our Hotel, after I had made the original booking in the UK, via online chat from our Hotel in Barbados which was really great.

Cons: Nothing, all was great. We even met the company owner who was very friendly.

Pros: Great friendly people - on time , perfect

Cons: couple of dents in the car

Cons: The smaller car than anticipated. Had to get a friend transport my suitcases.The car was delivered 3/4 tank full and it was hard to put back only that amount because the needle only moved 5 minutes after stopping fueling. There was poor wifi service so the agents had to try to find a better signal with my card.

Pros: Being met at the airport was lovely. No line ups, quick process and on our way.

Pros: Professionalism / cleanliness of vehicle / overall pickup and return process

Cons: No complaints!

Pros: Efficiently handled.

Cons: Nothing. Would use again.

Pros: Car was practically brand new.

Cons: When dropping off, I could not find my representative at the airport. I eventually found them, they weren't looking for me.

Cons: The afterhours pick-up was botched.

Pros: Replied to emails promptly and effectively

Cons: No complaints.

Pros: Friendly service by staff. Clean car. No surprise charges and free additional driver.

Cons: Hard to find where to pick up and drop off car.

Pros: Quick, efficient and courteous.

Cons: Business conducted directly outside the busy airport terminal, rather than in a car park area. Also, we requested an extension of only 2 hours on the time of return, as a courtesy, only for this to be flatly refused with the threat of a significant fine if we were late delivering the car!

Pros: very simple process

Cons: Car had a bad rattle from suspension needed maintenance

Pros: Personal touch

Pros: Convenience

Cons: Nothing really

Pros: No delays very pleasant and efficient staff

Cons: N/A

Pros: It was easy to collect the car and it was brand new.

Cons: That I couldn’t get a signature to say the car had no scratches or dents on it when it was returned was they needed to wash it. I had to wait until I was back in England but they did confirm that everything was fine.

Pros: Friendly and very helpful staff.

Cons: A more visible presence needed at the airport to help people, like us, who are unfamiliar with Grantley Adams. A sign would help.

Pros: We felt like the rental was a good value for our relatively large group.

Cons: We had to search a good while to find the rep at the airport and then processed paperwork and such for more than 30 minutes from the time we found the rep. Total time from coming out the airport doors to driving away from the arrivals area was more than an hour. And we were the first ones in line. We would have been very unhappy to have been the folks farther down the list...Potential solutions - 1) provide more specific instructions on how and where to find the service rep, 2) prefill paperwork

Pros: They were efficient and responded well to questions

Cons: They need to give you a full tank of gas and require you to do the same in return .