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Dirent a car Greece at Thessaloniki Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Friendly staff, willing to help.
Cons: There was a problem with the POS (not their fault)
Pros: Fast service and pleasant staff
Pros: Only the transfer driver to/from the airport was polite and thoughtful.
Cons: We were given a car which was not safe to travel. Was full of dents and bumps and was a noisy drive. When a part of the car fall off, the rental company instead of offering us solutions, they advised us that they were covered by law, holding no responsibility of the safety and maintenance of the car. We had to spend our days quarreling over the phone and actually take care of the repair so we can drive the car on our own time and expense. Customer service and vehicle condition were appalling.
Pros: I have been renting cars from Dirent since 2014 and I have been quite happy so far.
Cons: Direct has not renewed the fleet for a long time. I was given a car with 147K km and during my rent I faced problems with ABS system and had to take the car to a garage. That was waste of time and extra stress for me and m6 family. They offered me the option of replacing the car but I refused due to the higher number of km that the second car would have. At the end of the day I ended up driving a car with 4 warming lamps on in the dashboard and ABS out of service.
Pros: They were great, very helpful and responsive. Willing to change booking at short notice to fit changes in our schedule. Helpful and efficient staff.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Iceland, Liechtenstein, Norway, Switzerland, United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 180 minutes.
Pick-up & Drop-off
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