Dollar at Amman International Airport Queen Alia

Pros: an honest service and commitment

Pros: Very poor service

Cons: Pooooor

Pros: I didn’t receive back my security payment

Pros: We didn't find a car when we reached, confirmation was fake

Cons: This was a spam,, We didn't find a car when we reached, confirmation was fake

Pros: لاشئ

Cons: لا أنصح بالمكتب

Pros: Initially, most of the issues went very will with dollar Renta car .

Cons: Hand over speed was a bit slow . But within the expected time .

Pros: The A/c was not working properly

Pros: Employees are very friendly and trying doing best to make things smooth

Cons: The unavailability of the selected car and replacing it with another car The employee's attempt to convince me to purchase additional car insurance

Pros: Good price and fast pick up / return

Cons: Old car full of scratches. Partially dirty.

Pros: Fats and professional. Didn’t try to nickel and dime - very respectful

Cons: Car was old / heavily used and return could have been streamlined

Pros: I recommend this airport car rental in Amman for those looking for a more affordable but reliable option. The car was older, but everything worked without any issues. We had booked a manual transmission but received an automatic instead—this wasn’t a problem for us, especially since we made the reservation just 5 hours before pickup. The staff was kind both at pickup and drop-off, with no unnecessary complications. The deposit was refunded immediately after returning the key

Cons: The car wasn’t same Also, it was so standard, while key was without remote, which made it difficult to enter/leave the vehicle!

Cons: The car need maintenance. The smell was really bad.

Pros: Dirty chairs and smell bad, car was shaking and making a lot of noise

Pros: Speed of service.

Cons: A bit old car (Nissan Sunny from 2022)…

Pros: Excellent service friendly and professional customer service

Pros: Staff is helpful

Pros: yes very friendly

Pros: Friendly staff

Cons: Cars wit very high milage and not will maintained.

Pros: Excellent service

Cons: None

Pros: Car has no options at all… at least a rear view camera is required.

Cons: The car had many dents as well… I was not charged and returned the car with its original condition but it should be without any dents

Pros: Nothing.

Cons: Bait and switch scam. Ask 3 employees the same question, you get 5 contradicting answers. They tell you it's an MG but they give you a Sunny. You call them and ask if they have less than an MG, they tell you Sunny is smaller. Once they figure that you have a contract, their words change and the Sunny automagically becomes the same as MG. Some days, the Kia Pegas is smaller than the MG. As soon as you say your contract is for an MG, it becomes an upsell شركة نجسة بكافة المستويات

Pros: Horrible staff and unprofessional.

Cons: Scam alert stay away they will charge you anything they can lie about.

Pros: Excellent

Cons: Very good

Pros: Fast and efficient

Cons: All rentals here in Jordan still deduct insurance deposits on credit cards. I wish we can find an alternative.

Pros: It was very bad coz the presentative employee very bad in supporting us and very bad in his commitment ". I will not rent a car again from Dollar agent. Bad experience..

Pros: They are helpful and supportive. But I have an inquiry regarding the full coverage if there is an accident or anything else they told me I will pay for them and get my money back from . Is that true?

Cons: This isdue when I go fo full coverage I don't want to pay for them and then I submit a claim through you in order to get my money back . In this case I will never go for full coverage if this is the procedure.

Cons: It was a Bad choice, I ve booked for MG car or similar they gave me Nissan Sunny car with manual windows except front doors, side mirrors were manual, no car remote.. they charge me extra 70 JD claiming that they a dentition on the bottom of the car, something that I never experienced with any car rent company before and not checked at the time of pick up.. they kept searching for any scratch to charge me but thank god all of them were old and reported. First time and will be the last time!

Cons: Value of money I had to pay against a small scratch on the car.

Pros: Location Car seems clean but lacks thorough service inspections

Cons: this is the 2nd time in 4 months i rented from Dollar, both times the cars i rented had breaking malfunction and resulted in car exchange or services (breaking rotors change). braking system should be thoroughly checked before handing over cars to customers

Pros: Great value for money

Cons: None

Pros: Very good very nice

Cons: Very good very nice

Pros: Time spent to take over and praticularly to drop-off the car was very short.

Cons: N/A all was perfect

Pros: N:A

Cons: As l mentioned before

Cons: Leur mauvaise foi

Pros: no thing,

Cons: un ethical team

Pros: Easy to find rental desk

Cons: The waiting time. Only one agent was helling. Took too long

Pros: Won't rent from them again

Cons: They charged fir valet though the car was clean, but the water bottle opened on the rear seat ans they charged me 35 jd

Pros: Rate very good and staff

Cons: Ripped off with a 45 JD cleaning charge. I didn’t take pictures of the inside so could not prove that the marks on the seat had been there when I picked up the car. Beware. Take pictures of everything

Pros: The car worked but was nothing like described and I was overcharged for satnav when this was not given

Cons: Everything

Cons: Car is bad condition

Pros: friendly people

Pros: Very quick service, reasonable depot, clean car, easy to find

Cons: Car was worse and smaller then expected

Pros: Scam, will not use their services again

Cons: Non genuine rental charges. Unprofessional staff, filthy vehicle upon pick up.

Cons: The lack of central locking is disturbing, otherwise the car was fine.

Cons: Few weeks after the rental and all the balance we have paid in full. Dollar still try to charge our card for additional €161.

Pros: Easy, straightforward process, accepts debit card.

Cons: Nothing, all went well.

Pros: Easy to find and drop car back

Cons: Car was covered in dents and scratches, worst I’ve ever rented. We took pictures luckily as when returned they tried to blame us for another scratch. Photo proved it already there along with 20 others. If they charge for small things, why don’t they use the money to repair the car? Or just charge slightly more for car to make money. Probably won’t use dollar again unfortunately

Pros: Friendly attitude.

Pros: communication

Cons: Car not available (same car rented) offer you other car with higher price as the only option! not considering the paid amount deducted by the website.

Pros: Fast and supportive

Cons: All good

Pros: bad car, manual doors and I did not get same car staff attitude

Cons: bad car, manual doors and I did not get same car staff attitude

Pros: No fuss easy process.

Cons: Nothing

Pros: Nothing

Cons: The agents were rude, unresponsive and unclear. I called and text multiple times and did not get any answers on where to drop the car off. There weren’t clear instructions at pickup on how to return the vehicle either. There was a lot of miscommunication and they were very rude and claimed I lied and never called or messaged. Even after showing messages and the call log the agent still called me a liar .

Pros: I have the car for 9 days and from the first day I drive the break makes noise and I thought okay maybe it’s just a temporary but seems I have that problem the whole period of the rental. I didn’t bother of going back and complain as I didn’t have time. The car has already more than 90.000 kilometers so you can imagine isn’t new.

Cons: As a first time visitor in Jordan, Dollar staff didn’t tell me what or which document do I need if a police stop me. I got two penalties for driving the wrong way and for not having the right car document. In Jordan, each vehicle has a car license which looks like a card. And during pickup Dollar staff didn’t told me about the car license. Well, the whole thing cost me 100€ you can either pay in cash or credit card when dropping off the car.

Pros: Very good all round service

Pros: All went very smooth!

Cons: Very rude man who checked the car over, seemed very angry for no reason

Pros: The services at their offices were very good.

Cons: The car itself was not in a very good conditions. It lacked complete power to encounter the somewhat steep hills and was damaged on all sides.

Pros: The car was good and clean.

Cons: The price of the car was different that was mentioned on the papers!

Cons: First car delivered with a lot of damages and trunk not working properly. Officer gave no explanations. Afterwards after contact with the office was delivered a second car with better but not perfect conditions. I want stress the good willing of the agent trying to solve the problem and ending providing a second car for the remaining days

Pros: Nothing! Inpolite and arroggant! Not eilling to help Or communicate properly.

Cons: Nothing same as per above! Unacceptable

Pros: Speed, efficiency

Cons: The fuel depot was not full when picking up the car. I would prefered to have it full.

Pros: Easy pick up en drip off

Cons: I had concerns as “dollar rental car”attempted to withdraw an amount of more than $600 000 ( US$ ) from my account ! ? It was declined by my bank. I hope that was an honest mistake but very concerning.

Pros: Quick and efficient even at midnight

Cons: Nothing

Cons: i ordered manual, they prepared automat.

Pros: Car had a few minor dents which were recorded before our departure. This did not affect the renal in any way.

Cons: Nothing. They provided a good service.

Pros: Everything was absolutely fine, processing very fast, maybe too much. The car was relatively new but with a lot of scratches, reasonable for local conditions. All of them were automatically recorded during check-in without reminder.

Pros: NONE - I will never comeback to discover or dollafr

Cons: Everything about the experience with Dollar in Jordan

Pros: good service of the staff

Cons: car conditions

Pros: Nothing

Cons: Very bad service. The horn did not even work. The engine had very loud noise. Dollar should be ashamed of such agency.

Pros: price

Cons: Didn't receive enough support from Dollar after reporting tire issue.

Pros: Only the car , but they not cooperate

Cons: Dont cooperate,

Pros: Everything went fine and well. Processing was quick. Stuff were very nice and helpful. The money was back in the account even before getting on the plane.

Pros: The car was in good shape, but it was a very bare bones model, more so than I was expecting.

Cons: I have no complaints

Pros: Smooth.

Cons: I get a slightly bigger car than expected but it was not a big proglem.

Cons: We got different car than we had ordered. We want manual one but we got automatic.

Pros: Friendly, professional, value for money, efficient.

Cons: Nothing

Pros: Auto pulita auto più grande rispetto a quella prenotata sul sito

Cons: abbiamo aspettato troppo tempo per il ritiro dell'auto ed era quasi notte

Pros: Friendly helpful staff

Cons: Nothing

Pros: Polite and fast.

Cons: I try extend my lease for 2 more days and they ask me for a non competitive rate. Next door other rent a car gave a better deal with better car for less money .

Pros: Very poor procedures at drop off.

Cons: I didn't like it, it's real rip off at last minute of 10 JOD infringe fee setllment.

Pros: Auto efficiente

Cons: Una ruota era bucata

Pros: Simpatia in ufficio e disponibilità

Cons: Niente, tutto bene

Pros: Prix de location tres compétitif et facilité pour récupérer la voiture et la rendre. Paq de surpeise sur le tarif annoncé correspondant exactement à notre réservation sans surcoût supplémentaire comme souvent dans les locations par internet.

Cons: ras

Pros: Reception service was wonderful but the person who gave us the car did not care less to tell us anything else about the car which was totally important. He was lazy or bored of his job.

Pros: A great team from the beginning till the end, everything went smoothly. Honest people. Seamless process and comfortable.

Cons: Apparently, the same company owns two

Pros: Rýchla rezervácia

Cons: Zmena- rozdiel ceny za auto podľa kurzu v daný deň, nie v deň objednania! Nepríjemný pán, ktorý od nás preberal auto...

Cons: I still didnt receive my money.

Pros: Dropping off efficiently and staff

Cons: The overall condition of the car and the picking up staff

Pros: Was easy to pick up the car, however, your website did not mentioned the CC capacity or the car and we fount it to be below the requirement

Pros: Flat tyre and two bars of petrol, also engine in need of a service

Cons: Rude and unhelpful when returning the car

Pros: Safety zero. Tires damage Engine damage ...old model 2019 I pay money and I don't drive the car

Cons: They told me next time they will give me a nice car.. if that hapen in my country Canada or other place exegetical Jordan I will claim. My mob. 00966504646047 Madhoun@hotmail.com

Pros: Helping staff Clean and good condition car

Cons: Offices at Amman close at 8 p.m, so you can't drop off after that

Pros: The desk is in the terminal and the agent collects the car quickly, it is very efficient and easy. Upon returning, I assume the manager was shouting and rushing, clicking fingers overall generally rude, not a great environment. Once more the initial experience gives the impression of being cheated, as if the agents know the game they are playing providing a bad car just to force an upgrade.

Cons: The first car I was given (Renault) looked like a personal car, very old and used inside. It has engine issues, which the agent purported it was due to the cold, this was not the case. I drove about 10meters in the car and realised it was very likely a danger to my family, so we had no option but to pay for an upgraded car. The upgraded car was much better, safe, clean and reliable. It really is a bad mark for dollar car rental, I’m sure this is not the product they would be happy supplying

Pros: People they received me

Cons: Nothing

Pros: Very efficient

Pros: immediate release of credit card deposit right after retruning the car

Cons: Car was all scratched and rental representative forgot to notify few dents and scratches (luckily I recorded the video when receiving a car). Car had technical problems with breaks. Some time spent waiting t get a car at the airport (10minutes)

Pros: No fuss when dropping it

Cons: Waiting too long to pick it up. Need more staff

Pros: Everything was fine

Cons: Everything was fine

Pros: Good car, nice people work, quickly.

Pros: Honesty, and how friendly the staff are

Cons: All is good

Pros: Quick and easy

Cons: Nothing

Pros: Excellent, on time and modern car

Pros: This is the 1st time and I’ll keep dealing

Cons: We ordered a Citroen C3 manual, and we got an old Mitsubishi automatic car. All of a sudden our full coverage wasn’t applicable anyone eventhough we paid for it, so a car hit us and we had to pay full price.

Pros: Have better car than expected

Pros: Speed of process

Pros: Eveything was easy, the persons at the front desk were very helpful and kind

Cons: there are not enough spaces to park the car in the airport, and you have to park and the go to the counter, nobody will be waiting for you, but this applies for all the rental car in Amman.

Cons: Very slow to process paperwork and also to obtain car. Desk was overwhelmed with the booking numbers.

Pros: Efficient and professional

Cons: No issues

Pros: They were very friendly, trying to help

Cons: I order manual, i get automatică I pay extra money for full to full policy, and i get same to same! (This really make me nervos,because was a difference of almost 60 euro if you choose full to full policy).

Pros: Staff at the Airport are super amazing, friendly and helpful.

Cons: Nothing to complain from start to finish my rental

Pros: The car was good.

Cons: I wanted a small car with manual gear - easy to drive and park . I got a bigger car with an automatic gear which was presented as an upgrade. When I explained that I don't want it, I don't want to learn how to drive an automatic gear car I was told that if I don't like it, I can go to a different company. I also got only a quarter of the fuel in the tank. I told them I rented a car with a full tank. Answer was the same - change the company. I didnt get any refund for additional fuel that we bro

Pros: Friendly and efficient service

Pros: The service is quite fast.

Cons: Firstly - do not expect to get such a nice car as in the description. We ordered a manual one and got an automatic car. Then it was said that the tank would be full to full and afterwords it was able to drive just 100 km with the car we got. The doors did not had auto lock so every time we needed to close all doors separately in a manual way which got really anoying! Also, you are not allowed to pay by card there, so you need to have cash. If paying in EUR the rate is higer than expected.

Cons: They were hacking at the return, looking for what injuries I had brought back the car. But there was no problemí I've been home 3 days ago, but they still lock my money, the deposit. That is not fair!!!!!

Pros: Everything is good

Cons: When you receive the car take photos or video for the car outside and inside

Pros: Worst Ever Service in the world

Cons: Nothing

Pros: Friendly and also car very close to the terminal, i.e. could walk there

Cons: Brakes VERY poor on car

Pros: Easy communication and good service.

Cons: Too long wait to pick up the car.

Pros: Quick service.

Cons: I didn’t get exact car I booked. I asked for manual and given automatic one which wasn’t a problem for me.

Pros: The car was greatv

Cons: The time it took to find the rental

Pros: Friendly and English speaking staff

Cons: The car was in a very bad condition. Very worse that it felt like cheated.

Pros: They were fast and friendly.

Cons: We got a car that was not in a good condition. Suspension was really worn, breaks were making a noise and car was not very clean. I booked a mitsubishi pajero and the sanjong i got in its place is definitely sub standard. Not worth the money i paid.