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Dollar at Phoenix Sky Harbor Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Quick and efficient for both pickup and dropoff
Pros: Nothing!
Cons: Absolutely Nothing!!!!
Cons: Took forever to get thru line at counter even thought we checked in online. One of the workers wanted to argue that we needed the insurance and after repeatedly telling him no, he added it anyway.
Pros: Easy check in and check out. Reasonable rates.
Cons: n/a
Pros: Customer Service was great at the airport and on the help line. Issue with missing spare tire and jack. The vehicle exchange was simple and quick
Cons: First vehicle was missing spare tire and jack. Had to return to the airport to exchange vehicle. There was something on the inside of windshield which made it difficult to see through at night. I had to purchase glass cleaner to remove
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
At the time of pick up customers will be required to pay the amount of the rental and a deposit.
Prices for extras are shown on the booking page.
Additional charges will be applied.
Delivery/collection service is not provided.
Alternatively, for rates that include Fuel Purchase Option the first tank of gas is included. Customers do not have to refuel the vehicle prior to return.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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