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Dollar at Novotel Abu Dhabi Al Bustan Hotel
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Not much
Cons: Fuel gauge on the car was broken, they kept insisting I was lying. Jerks
Pros: I rented a standard car , got a Mazda 6, which is a great Car, only issue iys very basic no options like touch screen or Bluetooth conection
Cons: The Agent at Dollar was nice but forgot to mention that speed limits in Abu Dhabi are very strict, the camera will fine you if you go 10km/hr over speed , in Dubai its 20km over the limit , i got fined painfully!!
Pros: Hopeless company hopeless service Sorry never again
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Details are available at the car rental company's reservation office.
For each additional km an additional charge of 1.05 AED per km will apply.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): Qatar, United Arab Emirates.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Residents of the following country(ies): Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates are required to present the following document(s): passport, valid driver license, credit card on a main drivers name, booking voucher, passport copy in order to pick up the car.
All documents must be issued in the same country.
Only physical driver's licenses are accepted (not digital versions).
It is possible to pay and leave the deposit only with the following payment methods: Diners, JCB, MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Cash, Diners, Debit cards, JCB, Prepaid cards, MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The credit card must be valid for the following period from the start of the rental: 3 months.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
Pick-up & Drop-off
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