Novotel Abu Dhabi Al Bustan Hotel, Abu Dhabi, United Arab Emirates
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Driver's country of residence is United States of America (USA) and age is 30-65
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Dollar at Novotel Abu Dhabi Al Bustan Hotel

Hotel Lobby, Novotel Abu Dhabi Al Bustan Hotel - Abu Dhabi - United Arab Emirates
00971 25 016 181
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up
Business hours
Mon:09:00-18:00
Tue:09:00-18:00
Wed:09:00-18:00
Thu:09:00-18:00
Fri:09:00-18:00
Sat:09:00-18:00
Sun:09:00-18:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Nissan Kicks
4/22/23

Pros: Not much

Cons: Fuel gauge on the car was broken, they kept insisting I was lying. Jerks

Kuwait
Mazda 6
2/4/23

Pros: I rented a standard car , got a Mazda 6, which is a great Car, only issue iys very basic no options like touch screen or Bluetooth conection

Cons: The Agent at Dollar was nice but forgot to mention that speed limits in Abu Dhabi are very strict, the camera will fine you if you go 10km/hr over speed , in Dubai its 20km over the limit , i got fined painfully!!

United Arab Emirates
Kia Picanto
5/6/22

Pros: Hopeless company hopeless service Sorry never again

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 780.00), Theft Protection, Third Party Liability (TPL), VAT (value added tax).
Mileage policy
Mileage depends on the rental period.
Details are available at the car rental company's reservation office.
For each additional km an additional charge of 1.05 AED per km will apply.
Driver requirements
Minimum rental age is 22 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): Qatar, United Arab Emirates.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Residents of the following country(ies): Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates are required to present the following document(s): passport, valid driver license, credit card on a main drivers name, booking voucher, passport copy in order to pick up the car.
All documents must be issued in the same country.
Only physical driver's licenses are accepted (not digital versions).
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, JCB, MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Cash, Diners, Debit cards, JCB, Prepaid cards, MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The credit card must be valid for the following period from the start of the rental: 3 months.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age).
Prices for extras are shown on the booking page.


Delivery/Collection service is available only by previous request. Additional charges will be applied.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period is without limitations.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.

Pick-up & Drop-off
Mon:  09:00 - 18:00
Tue:  09:00 - 18:00
Wed:  09:00 - 18:00
Thu:  09:00 - 18:00
Fri:  09:00 - 18:00
Sat:  09:00 - 18:00
Sun:  09:00 - 18:00

Top Suppliers at Novotel Abu Dhabi Al Bustan Hotel

DRIVUS
DRIVUS
Average 7.7
+971525800788
Novotel Abu Dhabi Al Bustan Hotel
$32 - $93
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
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