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Dollar at Detroit Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: I never received booking code. Never received car, and my credit card was charged. I contacted customer service and no reply. Complete Scam. Never will use again.
Cons: Took 2 hrs to pick up the car.
Pros: That I was able to rent the car without a credit card, because they held $500.00
Cons: I did not like that the car was rented by me but we wanted to use my husband's credit card. My husband was there but they said that it has to be in one person's name. Whom ever rents the car has to have the credit card. They ran a credit check and held $500.00 so I could rent the car. They tried to charge me for insurance when I told them that I all ready had purchased insurance from Dollar. They said that was for only for $3,000.00 when in my paperwork it said it was covered in full.
Pros: Everything was just O.K..
Cons: Non.
Pros: Fast drop off
Cons: Car was 3 years old and drivers seat was uncomfortable
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
At the time of pick up customers will be required to pay the amount of the rental and a deposit.
Prices for extras are shown on the booking page.
Delivery/collection service is not provided.
Alternatively, for rates that include Fuel Purchase Option the first tank of gas is included. Customers do not have to refuel the vehicle prior to return.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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