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Dollar at Newark Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Efficiency of return
Cons: Car was 1 size down on car reserved, but had to take as no cars available.
Pros: The wipers blinded me in a rain storm!!!
Cons: The service in Rochester was great.
Pros: The drop off service was great
Cons: The pick up service was not good. The woman who helped us was constantly on a personal call and it caused confusion a few times because I thought she was speaking to me but she would shush me and continue her conversation. Pick up also took over 1.5hours and it was late at night so there weren't that many people working.
Pros: When I dropped off, they took my to the teminal because I was with a child
Cons: the representative could not pronounce Hyundai, and said Honda. I then asked for a replacement, which took another hour. Also, she tried selling 3rd party damages insurance, but could not say if it was mandatory according to state law.
Cons: The fact that I had to return the car to Hertz instead of Dollar at JFK wasn't explained to me
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
Prices for extras are shown on the booking page.
Delivery/collection service is not provided.
Alternatively, for rates that include Fuel Purchase Option the first tank of gas is included. Customers do not have to refuel the vehicle prior to return.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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