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![Drivalia at London Heathrow Airport](https://www.discovercars.com/PartnerFiles/755/logo_70x35.png)
Drivalia at London Heathrow Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Great staff who were super helpful and great prices.
Cons: The car was not in great condition and had a quarter of a tank of fuel.
Pros: Very friendly service
Cons: We had to take a taxi to get to Drivalia. Otherwise we would have had to wait one hour for the airport shuttle.
Pros: The low cost. I liked the car too.
Cons: Everything about checking in and out. Mostly the location is really bad
Pros: the pride was reasonable at discovercars.com website. drivalia had an app to manage the booking.
Cons: time to find the transfer bus. time for collecting the car was ridiculous in a boiling hot little office without air con. if you are in a hurry, avoid Drivalia. one of staff were rude telling i was asking the wrong person. Never again with Drivalia. 👎🏿
Pros: This company is a trap for foreign tourists, do not use. I arrived 10 minutes outside the 1 hours slot they offer Discover Car clients because Drivalia's bus service wasnt working so I eventually had to take a take costing gib30. They had two cars in the lot none of which was one I booked. As I was ten minutes late they then said it was my problem and I had to pay another 200% on the hire cost for one of the cars they had (another gpb1000). They were rude and unhelpful.
Cons: clearly the business model is to rip off foreign tourists. do not use Drivalia and Discovercars.com
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
For rentals of 30 days or more, mileage is limited to 500 miles per week.
For each additional mile an additional charge of 0.30 GBP per mile will apply.
Mileage limitations will apply if the car is to be used for crossing country borders.
Mileage is limited to 100 miles per day. For each additional mile an additional charge of 0.50 GBP per mile will apply.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
The driver license must be written in English alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Customers not resident in United Kingdom are required to present the following document(s): passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, flight information, International Driving Permit (IDP) in order to collect the car.
Renters from the following country(ies): United Kingdom must provide the following documents: 2 proofs of home address (e.g. Utility bill) in order to collect the car. The following document(s): proof of home address (e.g. Utility bill) must not be older than 3 months.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
ID documents must be hard copies; documents held on mobile devices will not be accepted.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
In no case will a refund be given for unused fuel.
The supplier will hold the vehicle for 1 hours after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.
If the customer is late for a return for more than 29 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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